Royal Blackburn Hospital reviews

Blackburn royal hospital is always very busy. The staff are very hard working & always running about helping people. Accident & emergency always a very long wait but the staff do there best & you are always seen to & treated no matter how …

I cannot fault the A&E ,my son was in for 13 but everyone was doing their best the staff weren’t sat round drinking tea and eating biscuits they were working their butts off to look after the patients there. Yes it was a long wait and no …

I would like to thank ALL THE STAFF on ward B14 at The Royal Blackburn Hospital. Your team is amazing, looking after me so well, I really appreciate your care and your happy atmosphere whilst I’ve been here. …

I have just spent the last week in Royal Blackburn Hospital. Ward B8. I would like to say I have had wonderful care. The staff (even though they are rushed off their feet) are amazing, nothing is too much trouble for them and they genuinely care for their patients. They all deserve medals (and a huge payrise)

I went into emergency yesterday and waited 6 hours before I was called. A doctor called Suleiman Dawood spoke to me with no politeness and no kindness. He didn’t even check me properly. He was very rude. If he can learn how to talk to a …

The whole system is a shambles. 10 people waiting over 10 hours in urgent care. Too many chief’s not enough Indians. They all seem to walking around doing sweet f all . The cleaning team arrived what a joke chairs covered in blood they never cleaned them

My dad was rushed into hospital A&E with breathing difficulties and pneumonia and from the start in A&E to being on wards in C3 OPU I cannot fault any of his care. He has been cared for really well from the paramedics, Drs, nurses, carers, …

spent about 10 hours here (in A&E) on friday with quite a complicated and very serious condition that had worsened over the previous 4 days.
To see just how hard these guys work and how understaffed they are is a real eye …

Extremely grateful for the wonderful staff in Paediatric Urgent Care on 6/5/23 in the early hours, I can not thank you all enough, special thank you to Advanced Practitioner Sinead who really took the time to listen to me, go through …

Admitted into Urgent Care 20/04/23. The most professional service from reception, nursing care through to discharge the following day. what an amazing service we had with such lovely staff. Thank you

MY mum as been on ward 10 with breathing problems and all the nurses and staff have been so amazing caring and supportive..
My mum Iris was so scared and worried about her care but she’s been off oxygen today and making a full recovery 🙏 Thank you ward 10 …

I was jumped on and assaulted drunken licensee David Wilson of The Calypso Caribbean Resturant, Eanam Wharf in Blackburn who was arrested, by Police, but who were then dilligent to take me to Blackburn Hospital to be checked over and …

Long live the NHS. Even though there are huge waiting times for various services within the NHS for the lack of government foresight and financial commitment throughout. It’s still the best and most enviable health service in the world …

The nurses and all the staff in the day care unit work very hard and deserve to be paid twice as much as they get it’s not just a job it’s a vocation they really looked after me.Thank you from the bottom of my heart.x

My husband was taken into hospital at 7.30 this morning. His phone is dead so tried repeatedly to get through to someone who could tell me if he is stil in AnE on a ward, waiting to go home etc. I can’t get through. I know the staff are all …

I visited yesterday with chest pains. Every member of staff was excellent. Thank you so much to the whole team. I was treated quickly and with great care and courtesy

16 month chid with head injury after falling down stairs and hitting wall basic examination and sent home no exray taken back to hospital 5am the following morning vomiting finally xray taken and scan had to refer to Manchester bleed on brain detected 2 mri scans requested in hospital 5 days so far hopefully full recovery!!!!!!

Pay rise for what?? For walking around with a piece of paper? For leaving a patient with a tablet to put down your details and problems and the tablet telling me whats wrong with you and then prescribing you with the wrong medication?? …

the staff do try there upmost best and do care, but they are understaffed and over worked so 5* to the staff! the NHS itself is under funded by the government so im sorry but 0* for this

My mum is on Ward C5 at the moment and I have phoned daily as I live 400 miles away in Scotland. Whenever I phone the staff are so friendly, and ‘nothing is too much trouble’, I have even been able to have a conversation with her, which was …

My wife has just been on hold waiting for someone to answer the phone to alter her MRI scan appointment for 1 hour and 18 minutes. There is no option to contact by email and as my wife is a school teacher she has limited time to phone the hospital. Perhaps this is why there are so many missed appointments. Pathetic

I dont want to give it 1 star rating. The most terrible hospital with very poor service. Lazy staff. The staff are on strike for a pay rise for what exactly??? All they do is sit around acting like they doing their job but in reality they …

The 1 x star isn’t for the medical staff, it’s for the amount of appointments ELTH have messed up by cancelling and not making amendments to make future appointments ( i.e me having to do admin work myself) to get the appointments back on …

The most dysfunctional department known. Urgent care and A&E as one department?? No priority in care. No beds available. Daughter spent 12 hours at Burnley Urgent care to wait for a bed and referral to royal Blackburn. Got here next day …

My mum had a bad stroke and was on ward B2. She was in for 9 days and the care, support and treatment she received from the nurses was exemplary. She was assigned a bed in very quick time from admission. I couldn’t praise you all enough, but thankyou very much, you are a credit to your profession

Very poor service and even worse staff. Bad attitudes from every directions. Patients left in corridors for hours and hours without being checked on. I’ve seen better care and service in third world counties. Total failure NHS!

Unfortunately for me have had to visit more than I want every time I have been met with some great staff who go out of there way to help you feel comfortable. Keep it up and thanks

I have just had a stay at Blackburn Royal, staying in Majors, Acute Medical Unit B and B6.
Majors was ok, could have done with more information. …

The A+E department are a waste of time, waited 7hrs at Burnley General Hospital then got referred to Blackburn A+E department, still waiting after 6hrs just for a scan. This place is horrendous …

Bring enough food for 2 days.
Insanely over capacity. No idea how they aren’t declaring a critical incident. Lovely nurses but can only triage you whilst waiting 12 hrs for a doctor, …

The most disgusting staff, dr’s & nurses going accept the odd one. Threatening patients with kicking them out then saying it’s ‘self discharge’ when you don’t agree with them as they fail to read history/notes. Nurses slagging off patients …

Terrible hospital that has no sense of care or hygiene. Why are nurses at the AMU ward B allowed to sit on the receptionist desks during meeting as shown in the photo? Then subsequently look very surprised and embarrassed when visitors walk in? Like the one on the right clearly is.

Recently had to go into hospital twice. One time I was ‘blue lighted’ there. All I can say is all the staff at Blackburn Royal are kind, helpful and caring. Yes, there are bed shortages but still the staff are with you working hard. I have …

Had to use A and E recently. Daughter was kept in after she collapsed. Her BP was very low and the initial nurse was lively and concerned. From then it went downhill. Daughter was placed onto a trolley and left in a corridor all night and …

I have never been to a more neglectful and ridiculous hospital in my life, my kids need help again ill take the extra time and go else where this place is a place you come to die, not get better

Disgusting treatment from staff at A&E. Staff rolling their eyes, speaking very rude and abruptly. No sympathy at all. My dad was in serious condition. One of his symptoms being a rising fever. I asked for help with bringing his fever down …

Ward C14b have been amazing from the time my mum arrived on the ward to present, despite beworking with very few staff nothing is too much trouble, 100% caring and professional xx

Just been to eye clinic staff very good and all my questions were answered and explained in and out in 30 minutes. Thanks RBH.

Very very bad patient waiting room facilities. No organised furniture in the waiting room. Terrible hygiene. Waiting time is too long with patients with emergency care.

Why is this hospital ringing me. I don’t even live near the hospital so need for the phone call.

Shocking service. Blue lighted in with a possible heart attack and was left hunched in pain clutching my chest alone on a corridor in a wheelchair for 8 hours before anyone even spoke to me. I had bloods taken, no EKG, no tests. Just one …

Visited for a COVID-19 test, organised brilliantly. Made simple on how to enter, test and exit. Spoke to me with the window closed via a mobile phone number that I had to call. They even offered help on what to do once the test was done.

visited the A&E with suspected sepsis i have autism and i hate crowds when asked if there was a quiet room in the side i was told no there isn’t. Though there is a room the police decided to use that as a temporary prison. I and another …

Absolutely disgusting. Patient, 85 years old Alzheimer’s sufferer, admitted, caught covid on the ward, had an appointment on Monday for fracture clinic, discharged Sunday even though family had no means of getting back Monday. Home for 30 …

Racist Hospital
After blacking out and collapsing and going to urgent care to be told there not an out of hours GP nurse and doctor will be reported

I didn’t want to give the place any stars for it’s a diabolical disgrace. People waiting 24 hrs in a chair no sleep and dog beat.
I went there ,on q 999 term and from 13.00hrs to 21.00hr never seen q doctor. …

Some of the staff in Standard Ambulatory Care were unecessarily rude and aggressive. Enquired about waiting times because of childcare and was given an extremely curt reply by the receptionist. One of the nurses on the ward was also quite …

I’d rather not have an accident, but if you do, pick a different a&e!! Grotty outside & in, no air – stinks of cigarettes bc everyone smokes right outside the front door, saturated in smell. Chaos, waiting times can often be all day or …

I had a prostatectomy on 10th Nov 2021 and the care and skill of everyone I came into contact with at Blackburn Royal Hospital was fantastic.
From entering the hospital through surgery and then recovery on Ward B14, the …

Car park situation over drop off bay outside main hospital is absolutely a disgrace 😤 the amount of car owners that abuse 10 min waiting time is down right selfish. I had a coffee and waited for my taxi in the time some cars were still …

I would like to give my experience with my wife of radiology. We got issue of booking for ultrasound because of serious issue and pain she have. after 5 weeks from visiting GP we got letter with one date. We booked holiday for that day to …

had a cs here terrible care terrible service had my cs the very last even after telling me id have mine at 9 and being there since 8 and obviously i could not eat the nurses wrapped my baby in a disgusting shawl i thankfully brought my own, …

Today my son had operation (minor operation) but doctors, nurses and other staff I have no words they absolutely fabulous, loving, carrying and well trained. …

A place where people are treated like worse than animals. 20 hours of wait for stroke patient before they can see a doctor. This is like punishment for getting ill.

Expert treatment for the removal of several stage 4 liver tumours that had been misdiagnosed elsewhere. All staff professional,
respectful and cheerily dedicated

Dreadful service on monday 2nd May in a&e. I had waited from 11.30 am for 111 to send me to out of hours gp. The gp finally rang back at 20.50 and said I needed to go to a&e and that she would book an appointment for 22.45 for me to see …

Waste of time.
Rather die because they will check you until you are at your last breath.
Poor service from nurses n doctors too busy chatting

This is a hospital you want to avoid if possible.
A&E waiting times are a joke and unfortunately the staff treat you like cattle.Lack of empathy. …

The doctors and all the nurses on ward c22 were really helpfull, caring and friendly The fast and caring service was really nice experience. Over night was calm, peaceful and nurses made sure youre feeling ok. Helped with painkillers and …

Tbh one of the best hospitals, all staff so caring and friendly , always on the ball

I attended a Hospital appointment at the Chest Clinic today very hot and breathless. I was greeted by a friendly receptionist that reassured me and told me to take my time. It was cool and airy, just what I needed and plenty of space …

Attended RBH for surgery . Compared to salford royal . The RBH is one of the best hospitals i have ever been in . From staff to the care . Amazing you should be so proud of your jobs . Manners were above anything i have encountered . …

Good average hospital good services
Only problem is there is no network inside building. The only way You can connect the free Wi-Fi is stand in the entrance connect it they will send you …

9 hour in A&E saying that the doctors nurses and anyone working there weren’t to blame and nice as nice can be. Total respect

Very good service from everyone in the A&E Department Saturday April 1st.

Worst service you could get. Handed in the prescription and was told there is a 40 mins wait time. Fair enough. Came back after 40 mins to be told medicine is not in stock and will have to come the next day to collect it. Was told will get …

You have to sign in on ipads dotted around the reception area before a receptionist will speak to you. The machines told me to ask a receptionist for emergency help due to chest pain, I did and was told to sit down. There is nowhere to sit …

The doctors, receptionist and all the nurses was really helpfull, caring, friendly and cheering. The fast and carring service was really nice experience. Over night was calm, peaceful and nurses made sure youre feeling ok. Helped with painkillers and anything i needed. So gratefull and thankfull for this experience. Keep it up 💛 …

I visited the eye clinic on Monday, June 13th for the first time and was very impressed by the treatment I received and by the efficiency and attitude of all the staff. I expected a long wait as the waiting room was full but was pleasantly surprised.

Absolutely brilliant service received (Saturday 1st May 2021) l took myself to urgent care as my finger had swollen alarmingly. I was there for 3hrs and in that time l had triage, bloods taken, and an x-ray, and saw a doctor three times. It …

The experience my husband had for his robotics surgery was excellent and second to none. All the staff involved from pre-op, admissions, time in surgery and on the ward couldn’t have been more efficient and kind. Can’t thank them enough. The NHS at it’s very best!

The care at The Royal Blackburn Hospital was outstanding. All the staff were very thorough, caring, attentive and relatable and after a diagnosis was made, the treatment was swift. …

Doctor didn’t tell me what was wrong, only that I had nothing broken.

He also didn’t give me any self-care recommendations. I feel like he overlooked the pain I was in.

Rheumatology department, physio and Msk team keep rejecting referrals and passing them back to the GP. I was referred twice. My GP says that this is standard and that the specialist care I need just isn’t available in Blackburn. I have …

At the age of 79 had my first major experience of the NHS when my hip dislocated. Had four days in Blackburn hospital and alll the staff were fantastic and caring., Many of the staff had come from overseas to work for the NHS and I …

I visited the hospital day surgery unit with my son who has learning disabilities and Autism, he was having to have a general anaesthetic, and he also has a needle phobia, he was very anxious about it. …

To whom it may concern,

On the 19th December 2021 I had an appointment for a covid booster vaccination …

On Saturday 29th January 2022, had a endoscopy and gastroscopy procedure.
No one looks forward to these procedures but they have to be done.
The staff in this department were kind, considerate, caring and supportive. You …

Appointment made for 10am, it’s only taken 5 hours to get to the scan, and another 2 hours nearly to talk to a ” doctor ” about said scan, and what happens next?, because concerns are obviously the last thing you should care about right? .. …

Very unprofessional not understaffed at all staff just sit in the back gossiping and flirting while keeping patients sat in the waiting room for hour on end without a care in the world. The staff just sit and gossip 90 percent of their …