Solihull Hospital reviews

Went in to surgery elective admission unit also known as day surgery, was a great experience in terms of how I was treated by nurses and medical staff. Very polite and helpful people. Was treated very kindly and was even helped to get into …

My husband had an urology surgical procedure yesterday and stayed as an inpatient on ward 12. Every contact from clinician to anaesthetist to nurse to healthcare worker has been wonderful. A calm, caring, friendly and professional environment. Excellent- thank you. Highly recommended.

Really kind and helpful man that is literally trying to get me back on my feet. Just giving gentle exercise. Nice calm atmosphere. Only a very short waiting time. Disabled toilet, which is very clean. Everyone very kind and helpful and nothing is too much trouble.

The hospital is free there is no patients the doctors and nurses just running around for nothing.
Women unit nobody opens the door we were ringing the bel for 15 minutes thank …

Had my operation for nose breathing problems Wednesday 18th January.
I must say the first minute I stepped foot through the door of the Elective admin dept, I was treated as a private patient. For NHS and the the stick they get …

Yet another massive waste of NHS money
111 says need been seen in 6 hrs refers me to these guys not to help me at all thanks muchly! Nothing like been in constant pain 24 hours a day for 5 days and everywhere you go no one can be bothered to help

I have yearly mammograms here as part of the family screening programme. For the previous 4 mammograms I have never received a letter with my results but have usually been able to get them over the phone. This year they have stopped this so …

They did save my dad but my dad said they give him something to make him sleep but he was not sleeping so they beat him up he said blood 🩸 was ⬅➡⬆⬇↗↘↙↖everywhere and he said they are scary the beat him like a animal this is why I give u 3 star ⭐ it ok it doesn’t like the food too …

Went to Solihull Hospital for Inguinal Hernia operation on Sunday 26th March .Excellent service on Ward 12 most wonderful kind people in the world. Really looked after me. Absolutely stunning NHS.Many thanks to everyone

Very organised system as you walk in. Staff were brilliant. Loads of car parking spaces at 14:00

I have to visit this hospital quite a lot and to different departments. Recently went to have my bloods taken and there was about 30 people in front of me. But it only took around 35 minutes to be called. The phlebotomist was really …

Rheumatology department are absolutely awful. The secretary of my rheumatologist is patronising, rude and has no bedside manner whatsoever. I’ve been to Solihull hospital a few times and most of the staff here are very unfriendly. I refuse to ever be treated here again.

I was taken in 5days before christmas with a pulmonary embolism in heartlands staff were brilliant and they let me out Christmas Eve but I recently had an appointment come through for a review and it was at solihull they sent me …

Excellent hospital, caring and compassionate, thank you all for taking such good care. Pity we don’t have an A and E but pleased the minor injuries returning

The driver and young lady of ambulance transport were today very good with my 96 year old mother.also came back to collect us when had a cancellation.we didnt have to wait over an hr.

Just like to say a big thank you to all the staff on ward 12 made my operation and recovery easy and comfortable thanks again

suffered with a painful kidney stone for17 months now to big to pass so needed an operation was only after a couple of months of waiting my doctor chased it up only to be told the ward i was on hadnt even put me on the list then after a …

until 2020 this hospital was best, trust worthy for pregnant women now the staff has changed and it has become risky for pregnant women. I was asked to stay at home wherein I was 8cms dialated. the emergency unit of maternity ward was rude to me at that painful moments.0

Went for an endoscopy. Arrived on time but had to wait nearly one and half hours for procedure. Once seen the staff were very kind and reassuring. Unfortunately there was no one the front desk of hospital; so spent 15 mins walking around the hospital to find the endoscopy depth.

Recently I recived a procedure to remove skin cancer from my face, I am so grateful for the speed both my local surgery escalated this to Solihull Hospital and how quickly they operated on me and I understand they have removed this …

This is the worst place to put a elderly person, no compassion, no communication, move them and don’t tell nearest of kin.. just like a parcel bundle off to a care home, think she might have arrived my DHL carrier company , a complete fares never been so angry in my life, these are people with feeling, not parcels,

I was here at the maternity unit, and everyone here was very friendly and attentive.

I recently had a long awaited procedure involving a day admission.
From the moment I arrived, through booking in, preliminary checks, preparing me for the procedure, time in theatre and recovery on ward 12, all the staff were …

Not at all busy much quicker than the QE. Friendly staff very reasonable cafe.

Today I had a Hysteroscopy, I was very nervous about having this done I need not have worried as I was lucky to have had it done by Mr Griffin and his caring nursing staff, He took time to talk through everything with me to put me at ease, I am so thankful for the care and attention I received. THANK YOU

I have been to this hospital twice recently staff are so friendly and explain everything to you.thank you

In 1976 I had a miscarriage at 23 weeks the nurses were cold and without empathy said I would have another one!!! Months later I delivered my second baby, one nurse lifted the crib and dropped it onto base with a thud, my baby was one hour …

Doctor very helpful
Nice and clean

Same contact number for all the hospitals. Cannot get through at all and I have an appointment that I need confirmed. Disgusting!

Staff on ward 12 so friendly and supportive

I visited the day surgery unit yesterday. A very friendly and efficient team. Ridiculous as it might appear I enjoyed the experience. All was explained thoroughly to give one confidence and you felt you were going to be well looked after …

Excellent treatment and follpw upadvice
Well done. Dermatology.5*

When in for a operation the way I was looked after was outstanding thank you to everyone who looked after me

I took my father for a appointment in the dermatology department 26th June. All the staff are amazing and in these difficult times. Well done and a huge thank you. (P.S. how you wear those face coverings all day I just don’t know you are all true heroes!)

I received the highest quality of care and professional from all the dedicated staff who worked on ward 12 from the 13th to 16th February. Thank you from the very grateful occupant of bed 19.

My son received great care in ward 15. I can’t thank the wonderful staff enough. The student nurse Samia was super nice and caring.

I always call this my hospital. I had a camera down the throat into my stomach a couple of days ago it was completely painless and quick. Special thanks to Chloe Edwards the nurse who looked after me at booking. Thank you to the the man who …

They are savages !!!
Made me hop out with a broken toe no protection no crutches awful professional doctors and nurses didn’t get no support, they didn’t even go over my X Ray’s …

Had an operation on the 12/03/2021 and from the beginning until I was discharge 13/03/2021.. I had an excellent service of care💙 I would like to thank everyone who looked after me performed surgery and took care of me afterwards may God bless you all and keep you all safe. Excellent service of care. …

I got appointment at Solihull as Good Hope hospital was a longer wait. The hospital clean & pleasant. I went for day procedure for my knee on ward 14. I got there for 7.30, shown to my room, seen a health care staff who took my blood …

I highly recommend this hospital. From the receptionist to the nurses& Doctor I received such great care.they knew I was nervous & were so kind to me.i can’t thank them enough.you were all so caring & wonderful.
So a big Thank you to the Colonoscopy team.you are Amazing!!!!

Went to the walk in centre for my son as directed by 111. The wait time was 3 hours, although ridiculously long, this is to be expected in an over stretched service. …

Fantastic staff from elective admissions up to ward 12 were my husband received excellent care.all the staff very caring ,and treated my husband who has mixed dementia with dignity and respect.a great big thank you to wonderful staff ,a great hospital .

Was discharged from ward 15 today (24/04/18) after a 5 day stay for a total hip replacement,
I don’t usually bother with reviews but I must say the staff on ward 15 at …

Here today with my dad for his procedure in the Endoscopy ward.1st class staff told us what was going to happen and kept him at ease.The 2 nurses who was here was kind and very helpful Thank you both

The last time I was at Solihull hospital we were in the middle of lock down, it was nice to see a little normality today. They are very on the ball about making sure you have sanitised and are masked up – love it! Heartlands could perhaps …

Had to have a ultrasound scan in radiology area, very friendly professional staff, from the receptionists to the clinical staff, all made me welcome and at ease, thank you

Waiting for blood tests and X ray.. the x-ray took about 2.5 minutes literally but doing my blood tests have taken hour and hours I’m on 4 hours and 40 minutes so far and the x-ray was instant? I also had a lady with what I’d explain as …

Waiting for an hour- no apologies whatsoever. Ok.. understand Corona…
Then in and out, felt like on a conveyor belt!
Dr. A. Sinha was absolutely useless! Patient assessment took few seconds! …

Absoluty disgusting treatment my partner was verbaly and physchally abused by thearter staff and ward12 nurses and the disgusting treatmemt by trainee staff no communication between family and patience was done and my wife was treated like a piece of meat

If it was possible to leave no stars I would. Do not bring your partner here if she is pregnant and would like the baby checked out as concerned parents. I bought my partner to the hospital to get checked out as she received trauma, as soon …

Solihull hospital is by far the best hospital I’ve ever been to, and I’ve been in many!
It’s very clean, lovely helpful staff, lovely restaurant, shops, Costa Coffee …

A big thank you to Mr Beresford and his team ,for your compassion, understanding and care given to my brother Terry during his diagnosis and treatment of his cancerous tumour.For the nursing staff , care staff ancillary staff your …

My father sadly passed away at Solihull hospital ward 20b a few weeks ago. He was in for around a month after originally been told he would be in overnight. From beginning to end the staff were unclear and no one told us how serious things …

i just visited the hospital an hour ago, i was referred by my gp to do an x-ray on my knees, the gp told me it was a walk in centre, no need to book an appointment, but when i got there, the receptionist called michell told me those …

On the 26/06/19 I was on Ward 14 of Solihull Hospital,I want to say a BIG thank you to all that are working on or connected to Ward 14 Drs /Nurses /all in the Theatre staff,they all made sure I was comfortable and looked after myself and …

Went to the minor injuries unit on a Sunday lunchtime expecting to wait a couple of hours at least. I was seen within 15 minutes by a physiotherapist called Dave who gave me a diagnosis immediately. I then had an x-ray and was then advised how to treat my injury. This service was excellent and I thank everyone concerned.

I got knocked of my push bike just outside dickens Heath adjacent to sears retail park. I went to the place what used to be a&e and I have to say they were all 1st class , especially to 2 ladies and reception. Well done – keep up the hard work.

Was called 2 days before my appointment, for which i waited for 13 weeks that it was cancelled, and a letter with new appointment details will be sent. I replied that i hope it will be rescheduled soon, and the lady just talked over me that …

Nice clean hospital. Staff are polite helpful and friendly. Convenient location if you are located in south Birmingham. Parking not cheap here, my one major complaint (30 minutes free), over 30 minutes costs £3. Finding a space can be a …

My mom was in there recently had MRI scan on the day sent her out , she was complaining about groin pain days after hip opp at another hospital, Solihull sent her to a rehab center before home for a few days ,she had two more fracture s in …

Have been to this hospital 3 times in 3 weeks, first an ultrasound, then CT scan, today cystoscopy and on each occasion have been treated with care, kindness, and made to feel totally relaxed through for me a worrying time, thank you to each and everyone of you for the care you gave me and taking time to relax and reassure me

It is the norm to criticise the NHS but today my experience at Solihull x ray department was most positive.
Arrived at the car park at about 8.45 and left before 9.15 after having my x ray …

I was admitted to Solihull hospital
Friday until Tuesday, I was treated with the upmost respect and care.
The meals were magnificent, so please everyone do not criticise hospital food. …

Efficient and helpful at anti coagulation clinic

I received treatment at the hospital in the cardio ward ,cardioversion .
the staff from primary care to nurses and doctors / consultants etc, were so nice, so pleasant and very professional , my treatment all round was …

Tried several times over the phone to enquire about family member who was taken in via Ambulance. The staff I spoke to firstly said he wasn’t at the hospital then miraculously said he was. A male member of staff in duty in MAU on 21st …

A wonderful hospital, I am a patient now 14th July 2021, all doctors are very caring, nurses great care of patients..they are all Fantastic. Thank you ❤️
I’m very happy.

Very disappointed with the service and rude Antenatal and maternity receptionist. I have been there twice and received both times bad service.

Seen fairly quickly however nurse exaggerated my son’s symptoms to get an ambulance to come & take him to heartlands. she was saying all sorts of things that weren’t true even down to what medication she’d given him. great way to get patients out when you don’t have any paediatricians about

This is a fantastic hospital. I was being treated for breast cancer and all the staff, from my consultant to healthcare assistants were really compassionate, kind and happy to answer any questions I had. I can’t praise this hospital enough.

Just had an angiogram at Solihull hospital. Excellent caring staff. Couldn’t have been improved upon. Thanks everyone.

very very rude woman who works in the blood test ward 10 department, older woman with blonde short hair don’t know why people like her even work in a hospital doing a care role when they are so rude and unpleasant! Even asking for a full …

My husband had an appointment at the eye clinic for 10-45 this morning he actually saw doctor at 12-15. We left at 12-25 and because of the farcical appointment system where at least 6 other people had the same time we were charged £5-10 for parking. Disgusting!!!!

I was in ward 17 for 5 days recently, and the care and attention I received was amazing. All staff were wonderful, always pleasant and repectful. Thank you very much. Plus the food is very good.

Amazing service from the breast clinic, helpful, friendly staff. Even when I was referred to them as my local hospital treatment centre wasnt operating during Covid 19, it wasnt a problem for them and they apologised for my journey to them. Nice hospital, was clean and accessible.

Last night after 6:30pm drove my niece there for an urgent primary care due to asthma attack. …

Ward 14 you rock….I was there today for a biopsy.From the Staff on the ward the two Anesthetic Girls (who were a knockout)post op, to the Consultant,they all looked after me up and beyond….I was straight back on my feet which is …

Dreadful service. Been into minor injuries with a dog bite needing a tetanus. Told to dial 111 so I did. 111 said to go to Aand EWithin the hour suggested heartlands. Solihull is minor injuries so they agreed made sense. Rude woman on desk treated me like an inconvenience and suggested they were too busy.

Arrived early for my appointment (20 mins) but 1hr 30 mins after my appointment time still waiting. Staff very friendly and helpful and kept apologising for the wait. Maybe I was just unlucky that day. Great staff and felt sorry for them having to apologise to everyone for the delays in there appointments.