Solihull Metropolitan Borough Council reviews

Parking machines that don’t work, unfair appeals process and misleading signs. Clearly they’re just trying to make money. …

Solihull council want to introduce ANPR cameras in certain areas so they can make more money on issuing fines to motorists.
Try sorting out the problems we have with pot holes, they are becoming dangerous …

I have nothing but praise for SMBC, they’re polite and helpful when phoning or calling into the Hub about a repair (which has always been dealt with promptly) and feel privileged to live in our Solihull council bungalow so thanks SMBC

They do not provide parking for disabled people at Olton primary school, This is discrimination.

Every time I deal with SMBC the level of incompetence is unfathomable. I’ll start writing another complaint and expect I’ll wait months only to be told that SMBC accepts they could do better, but they never do.

Great neighbourhood, however, awful people at the council tax service. For a debt of £22 for council tax, I have to pay after a few weeks of missed notifications an amount 5x more, £113. A disgrace. Also they don’t have any useleful electronic/online services and their systems are obsolete.

My wife and myself along with our two grandchildren walked into Solihull today Sun 11th to attend the Royal Proclamation, scheduled for 1.00pm. How disappointing to find it had all finished at 12.45pm. How disrespectul to the late Queen and …

They tried to give me a PCN even there wasn’t my car reg on the picture. I feel like they tried to rob me, even that they never apologise for their mistake.Awful people working there.

Called the council 03/02/2023 spoke to Nicola on reception very professional and very helpful.

Parked in one of your car park ! We wanted to charge but not able coz the bloody machine don’t work !! We even top up the account to no valid . Challenged the PCN but rejected due to not charging the car. We cud have left the lead on our …

Dissappointed that they have decided to keep the barrier down until 1730hrs ‘so that councillors have sufficient parking’ I will now have to pay to take my child to solihull music services, £2.70 for 10 mins parking. Sounds more like …

Will someone tell Solihull Council its Christmas. No German Market this and can’t see much of anything so I’m gonna spend my money somewhere eles bar humbug Solihull

Why is it that when I want to report a constant problem with parents parking on a junction on a main road , which clearly needs double yellow restrictions and will eventually lead to a serious accident, I can’t get through to anybody or …

Called the council, to change my DD. Waited 20 minutes to talk to the main receptionist, who then put me through to the Council Tax department. Waited in that queue for another 25 minutes when the call was just terminated, whilst waiting. …

There will always be people who are attracted to civil work, where they can be incompetent without facing reprisals. The only way a department within a council could be efficient was if it was outsourced. I’ve had shockingly rude exchanges …

Solihull metropolitan Council they do not care about any one they own care about the money and pick on people in the community if i was you let Action fraud people now about what Solihull metropolitan Council doing to u all we need to get …

Horrible service. Given a parking ticket by the vultures parked outside my work. ON PRIVATE LAND. waiting nearly an hour on hold. Not impressed. Surely these people have better ways of making money. I will be making an appeal.

My driver got bus lane ticket, that been paid within 3 days of issuing letter. Month later receiving letter one more time that penalty wasn’t paid and the fine is now increased. What a bunch of clowns.

Got a parking ticket for accidentally using partner’s vehicle registration on app – completely not understanding with no leniency. Disgraceful and completely broken system.

I don’t know what the Council service is like as I can never get through on the telephone or chat lines. All these theoretical services should be out sourced to the private sector…..even if it cost a bit more because at least you would get a service.

i came here to leave a negative review but ive witnessed how hopeless and disgusting this council is the reviews left for these clowns speaks volumes these lot deffinatly need to jump off

If i could rate them 0 i would! They are the most useless, unhelpful, disinterested, unprofessional group of people i have ever dealt with. They never actually deal with a problem, never return calls (i have been waiting 7 months) and have …

Very bad n poor service 👎 …

I have just spoken to an extremely pleasant young man about my excess re-cycling not being taken away (again). Very helpful, polite and extremely efficient.

Very poor service from Solihull Council.

This is for Arthur, God Rest You Son. Your Children’s Services is considerably worse than Doncaster’s and that’s saying something

They have quality products at sweet mother African carrebian shop with affordable prices with pleasant welcome from their staff

Spoke to a guy today 22,8,19….Steve Hawley was his name regarding parking in my area….couldn’t have been more helpful if he tried ….well done….

Can’t get on to any link for reporting pot hole or other matters on to the website. Just useless

Hang your heads in absolute shame. You failed a six year old boy…

In my experience, they’re always helpful, professional and efficient.

Sort your social service team out asap🤬 …

Parking person was very rude

It’s work lol

Never answer any questions!

So rude and incompetent

Beautiful little town

FOR ARTHUR 💔 …

I live in a council flat in Wildmoor Road, ground floor. The man who lives above me moved his son motorcycle 🏍️ in front of my front door which is a fire Hazard & against health & safety rules. I contacted the council, they did nothing. …

Solihull Council are a waste of space. I live in a Council flat in Wildmoor Road. The man who lives at above me moved his son motorcycles right in front of my front door 🚪which is a fire risk & health & Safety risk. He refused to move it. …

Trsb