Total Reviews 80

Average reviews from all platforms

Average Rating 4.7

Average reviews from all platforms

  • 5.0
    73
  • 4.0
    0
  • 3.0
    1
  • 2.0
    3
  • 1.0
    3
Stoneacre Grimsby reviews breakdown:
Google
4.7
80

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80 Stoneacre Grimsby reviews on Google

HM
Hannah McMahon 9 months ago on Google
( 5 out of 5 )

I have bought my second car from Stoneacre Grimsby recently and the process couldn’t have been more simple. I had Leanne again as I contacted her wanting an upgrade and she did all the ground work for me and found me the perfect car, within …

MK
Mohammed Khan 9 months ago on Google
( 5 out of 5 )

Ryan and Chris are top guys and top salesmen. Felt very comfortable dealing with them. Put me under no pressure at all. Usually salesmen just want you to buy the car soon as but this is the first time in 20 years I’ve come across such good …

KH
Karen Howard 9 months ago on Google
( 5 out of 5 )

Outstanding service received by Hannah in the Servicing department over the past few weeks whilst my car has been in for diagnostic testing, repairs and MOT. Excellent communication skills shown by frequently liaising with me and my …

AP
Ashleigh Pedersen 9 months ago on Google
( 5 out of 5 )

I’ve spent years going to a garage across the way from here, and was a bit worried about going elsewhere. However after very poor service from the garage I normally use, I thought I’d try stoneachre and I’m so glad I did! I’ll never go …

AJ
Aaron Jennings 9 months ago on Google
( 5 out of 5 )

Recently had an MOT and Service at this branch, first booking had to be rescheduled due to an issue but the second booking went flawlessly. …

CR
Claire Ravenscroft 9 months ago on Google
( 5 out of 5 )

James did a fantastic job of keeping in touch and providing updates whilst I waited for my car. He explained everything clearly and contacted me when a cancellation came up meaning I got my new car sooner and he came up with a suitable deal. He helped with changing over my private plate and was a pleasure to deal with.

AM
Ann Marie Goodman 9 months ago on Google
( 5 out of 5 )

Fantastic customer service from Kris Green, professional, friendly and knowledgeable, and most importantly not pushy, I felt at ease asking Kris any questions I had and all answered professionally. A positive experience of purchasing a car and would highly recommend

VA
Vikki Agnew 9 months ago on Google
( 1 out of 5 )

Arrogant manager!!

After purchasing a car myself over 18 months ago, I recommended and took my …

AH
A H 9 months ago on Google
( 5 out of 5 )

From the beginning to the end of the purchase, it was phenomenal.

Professional, friendly, supportive, service we received was truly appreciated.  …

JI
John Ilbrey 9 months ago on Google
( 5 out of 5 )

Just had my annual mot and service done but unfortunately while in the garage my car had another fault which was not the garages fault but because it happened there they rectified the problem and would not except payment how many …

LW
Lee Wroe 9 months ago on Google
( 5 out of 5 )

I Would like to say a Very Big THANKYOU to
TOM SMITH (Sales Rep) at STONEACRE , Rendal Street, Grimsby.
For helping and finding me a car with more extra,s and upgraded from my Previous …

SC
Stacy Cooper 9 months ago on Google
( 1 out of 5 )

Don’t bother paying for service or not plan, they will charge you (sorry overcharge!) At every opportunity. The mechanics don’t have a clue what they’re doing. Failing things which you can’t fail an MOT on, and also failing things they …

SJ
Sophie Jenkins 9 months ago on Google
( 5 out of 5 )

Stoneacre has been our port of call for car purchases since 2016 and the service has always been great. Between myself and my husband we have been known to be occasionally fussy and indecisive (hence the amount of purchases we’ve made in a …

AD
Andy Davidson 9 months ago on Google
( 5 out of 5 )

Excellent from start to finish with this Branch today. I dealt with Ryan Fox. We spoke in the morning about a specific car and by the afternoon I was driving home in my new vehicle. I found all other staff friendly and helpful also. I would definitely recommend visiting Kia Stoneacre for anyone wishing to purchase.

SR
sue rocco 9 months ago on Google
( 5 out of 5 )

The Staff was fantastic, very helpful and knowledgeable. The sales James Flaxman-Binns was great.

MC
Mark Chalk 9 months ago on Google
( 5 out of 5 )

Purchased a Nissan X trail from stoneacre Grimsby the experience was first class.the sales rep Ian was very knowledgeable and nothing was to much trouble from start to finish would definitely buy a car from them again. keep up the great work thanks again for a great experience

AS
Adam Stockton 9 months ago on Google
( 5 out of 5 )

Another year, another service and another fantastic experience, thank you to all the guys at Stoneacre Grimsby

CB
Christopher Beer 9 months ago on Google
( 5 out of 5 )

Fabulous service from James, very friendly and helpful, he was very thorough in his search for the right car and found just what we wanted. He kept us regularly informed throughout the process, very pleased with the overall service of the branch.

TL
T L Green 9 months ago on Google
( 5 out of 5 )

Just bought an excellent condition used Abarth 595 from this dealership. Excellent service from knowledgeable staff, particularly from Ian. No heavy sales pressure, making a relaxed and easy car purchase. One year warranty included. Good price and part exchange value. Highly recommended.

JB
Jeff Brown 9 months ago on Google
( 5 out of 5 )

We noticed a car on the Motability website that seemed to suit our needs and rang Stoneacre. Leanne was the salesperson we were directed to and what an absolute pleasure this lady is. She was immediately engaging and relaxed with us. We …

CE
Cilla Essex 9 months ago on Google
( 5 out of 5 )

What a friendly, professional, helpful and informative experience we had when buying a new Fiat 500. Tom Smith was outstanding in his customer service and made us feel at ease and explained everything clearly. We will certainly be recommending him to others. Thank you! I love my car!! Cilla

J
Jordanne 9 months ago on Google
( 5 out of 5 )

Very impressed with Chris at stoneacre Grimsby! Friendly and approachable, nothing was too much trouble for him 🙂 Thankyou Chris for being professional but having good banter and being a funny chilled character just our type of person !!! Highly recommend

BD
Bo Dobbs 9 months ago on Google
( 5 out of 5 )

Massive Thankyou to Kris at stone acre Grimsby, arrived at 17:30 and drove home with a new car by 18:30. Brilliant service and Kris also stayed past closing time to ensure we drove home with the car that night.

JB
John Barkers 9 months ago on Google
( 5 out of 5 )

You won’t go far wrong using the team at Kia Stonacre , Rendel Street Grimsby if you’re looking for a new vehicle and want a stress free experience.
From start to finish the advice , support and knowledge was excellent – Kris, …

GJ
Georgie J 9 months ago on Google
( 5 out of 5 )

After much deliberation, I finally decided to buy myself a new car with Stoneacre Grimsby and I am so glad that I did! …

TH
Trish Hawkins 9 months ago on Google
( 5 out of 5 )

Got me my converted car, staff excellent knowledge Ryan got my personality down to a tee.

AC
Andy Cox 9 months ago on Google
( 5 out of 5 )

Picked up my a1 I’m very happy with it james the salesman was extremely good and very knowledgeable about the products on offer I will definitely be going back to stoneacre grimsby when I next change my vehicle the whole team were fantastic thankyou

A
Anna 9 months ago on Google
( 5 out of 5 )

This my third time at Rendel Street and this time had an amazing experience. From the minute you walk in the door there are lovely people greeting you and offering beverages. The new look, feel and layout of the showroom is fantastic. I …

TC
Tracy Cribb 9 months ago on Google
( 5 out of 5 )

Just want to say a massive thanks to Ian.
Hes a great sales guy and doesn’t put any pressure on you to buy, he keeps you at ease and takes all your needs into consideration, so keep up the good work Ian your a credit to the company

MC
Mark Cox 9 months ago on Google
( 5 out of 5 )

Excellent service at the Fiat Kia branch in Grimsby. This is the 6th car I have purchased from you, and the first Kia. I dealt with Leanne and Ryan, nothing was too much trouble for them, and they went out of their way to help me get a …

PB
Philip Batley 9 months ago on Google
( 5 out of 5 )

Popped into Stoneacre Kia, Rental Street in Grimsby as an afterthought after looking at buying a new Ford Focus at the dealership opposite and ended up buying a Kia Ceed instead! …

CD
Chris Deacon 9 months ago on Google
( 1 out of 5 )

Went to view a “very clean car” with the intention of buying (£10,000). 4 hour train journey & £60 fair to view a car with burned, chipped & badly repaired paint, which was not highlighted beforehand. …

GF
Glenda Fielding 9 months ago on Google
( 5 out of 5 )

T
My husband test drove the new KIA Sportage, we went through James who sold us my car as he we found him really pleasant and helpful to deal with, we always recommend people to go see James if we hear they are interested in a car at Stoneacre, Grimsby.

MJ
Matthew Johnson 9 months ago on Google
( 5 out of 5 )

We had been car hunting for a short while. We actually left a deposit with another company. When we walked into Stoneacre Rendel Street it was very friendly. When we explained we had actually found a car elsewhere, it turned out Rendel …

GM
Gina Melia 9 months ago on Google
( 5 out of 5 )

James from Grimsby Stoneacre honestly could not have done more for me. Every option was explored and tailored to suit my needs. As a result of the perfect salesman, I have a car well suited to my needs. Thankyou very much, nothing was too much to ask for.😀 …

GC
glen cribb 9 months ago on Google
( 5 out of 5 )

Great sales team especially dave chalk on the patience and good customer service with the help and purchase of my motability car he needs to be recognised for his commitment and help in making it so easy and stress free at this difficult time in my life big thank you again

AS
Anthony Sadd 9 months ago on Google
( 5 out of 5 )

I would like to give a big thank you to Kris the car sales person at Stoneacre, for going the extra mile to help us choose and buy a car that suits our requirements, and giving us the many options to consider. We are very pleased with our …

AQ
Andrea Quinn 9 months ago on Google
( 5 out of 5 )

I purchased a Fiat 500 from Stoneacre in Grimsby..The car was on an 18 plate and in excellent condition..The cars in the Grimsby branch are more presentable than other Stoneacre stores that I visited that day..Ian Chalk assisted with our …

AK
Amellia Kerr 9 months ago on Google
( 5 out of 5 )

Great customer service from Leanne K, she found the exact car I wanted and I drove it away in less than 48 hours. She is very joyful and smiley, make sure you go to her! Leanne is very professional and responsive, I hope she’s recognised for being amazing. Will definitely recommend her to friends and family👍 …

DH
Donald Hurst 9 months ago on Google
( 5 out of 5 )

After a less than satisfactory experience trying to get warranty repair at another Kia garage the Service department earns 5 stars for their efforts to get my repair completed promptly and efficiently.

LW
Lesley Wood 9 months ago on Google
( 5 out of 5 )

I would personally like to thank Leanne, Liam and Les at Stoneacre Grimsby. I had a call from Leanne asking if we were interested in changing (upgrading my current Fiat 500). I hadn’t even thought about it. There were no pressure sales or …

KG
Karen Good 9 months ago on Google
( 5 out of 5 )

My recent experience of purchasing a car from Stoneacre, Grimsby, was made stress free and effortless. Leanne was professional throughout and never made me feel under any pressure to purchase the vehicle. Her pleasant manner put me at …

MM
Michael Millwood 9 months ago on Google
( 5 out of 5 )

What an absolute pleasure it was dealing with Stoneacre Kia, Grimsby. Nothing too much trouble, no high pressure sales. Leanne is an absolute credit to the company, such patience with so much indecisiveness. Highly recommend the dealership and hopefully the company recognises excellent customer care

RS
Rebecca Stinson 9 months ago on Google
( 5 out of 5 )

I recently purchased a second hand Fiat 500 from Stoneacre Grimsby and the whole experience from start to finish was one of the most pleasant car purchases I’ve every made and not a pushy sales person in sight! Our sales person Jake was a …

JK
Joe Kent 9 months ago on Google
( 5 out of 5 )

Bought my 2nd hand Mercedes A Class from Stoneacre Grimsby after looking all over for best value car with a decent mileage & couldn’t be happier the car was gleaming when I came to pick up & 6 months in its never had a thing go wrong. …

MH
Marko Humphrey 9 months ago on Google
( 5 out of 5 )

I received great service from Paul at Stoneacre, even though the car I was looking for wasn’t at the Grimsby branch he searched the database and found some suitable ones. He arranged for the car to be brought over to Grimsby so I could view …

LD
Lynn Downing 9 months ago on Google
( 5 out of 5 )

We have bought several cars from Stoneacre over the years and have always received good service. This time was no exception, Francesco was brilliant and extremely helpful with purchasing my latest car. He offered me a good deal and kept me informed throughout. Sure we’ll be back for our next car!

LM
Lucas Muckley 9 months ago on Google
( 5 out of 5 )

Drove from Birmingham to pick up my new car, fantastic service, speedy! Had everything ready to go to allow me to get back on the road! …

MR
moll r 9 months ago on Google
( 5 out of 5 )

Really good service and a lot of cars to choose from. Came in 3 times before actually signing and Paul helped every time trying to get prices lower and offering good deals that could be affordable. …

AB
Annette Bullamore 9 months ago on Google
( 5 out of 5 )

From walking through the showroom door we could not have asked for a better response from all staff that we encountered. Leanne was most welcoming and efficient in the way she dealt with us. It was a pleasure to discuss what car we wanted …

AP
Anne Probets 9 months ago on Google
( 3 out of 5 )

Had my car serviced there last month plus I also booked in my alloy and tyre to be repaired/replaced for which I pay an extra insurance. Tyre was replaced but I have been waiting for over a year to get the alloy sorted. …

CR
Coral Rogers 9 months ago on Google
( 5 out of 5 )

We dealt with Tom when he was at the Scunthorpe branch and we cannot rate him more highly. Not only did he go above and beyond to get the exact car we wanted within our budget, but he also made sure that he made an appointment where we were …

GS
graham surfleet 9 months ago on Google
( 5 out of 5 )

Big thank you to Kris Green for helping me to find and buy my new used car.
Your help was much appreciated keep up the good work. 😁
Graham Surfleet …

SY
STEPHEN YEOMAN 9 months ago on Google
( 5 out of 5 )

Yet again Matt Taylor in the sales department comes up trumps for me !! I fully recommend asking for him in personas he goes that extra mile to get things done , well done Matt and thank you !!

SD
Steve Davis 9 months ago on Google
( 5 out of 5 )

Absolutely top draw from this car dealership, all staff very happy to help, asking if we wants drinks and genuinely showing an interest in us as people as well as customers! Sales advisor was Tom Smith, really polite and helpful, genuinely …

KM
Kevin Mount 9 months ago on Google
( 5 out of 5 )

Bought two cars from these guys last week and was really pleased with the service .
As an ex car dealer myself I know how difficult it is to keep everybody …

LL
Louise Law 9 months ago on Google
( 5 out of 5 )

After deciding I wanted a new car, I shopped around for prices online (due to covid restrictions). I sourced a car slightly over budget at the Grimsby Stonecare branch. I rang late night on a Friday and spoke with Tom who was excellent and …

P
Pol 9 months ago on Google
( 5 out of 5 )

Visited today and met with Leanne from the sales team. Although we did not find exactly what we wanted, we did not feel pressured into anything. Leanne went above and beyond along with her manager Jonathan to find us a suitable vehicle from …

J
jameseyboy2008 9 months ago on Google
( 5 out of 5 )

I came into branch with my mother and the staff was Amazing we received brilliant customer service, very friendly and approachable. I recently came in for my hand over Tom was brilliant and he lost the keys, and also a lovely picture with the showroom host Sophie 🙂

BH
Bethany Hardy 9 months ago on Google
( 2 out of 5 )

Amazing service from Steve at Stoneacre, great salesman and went above and beyond to look after me when buying my first car. Bought a Fiat 500 and over the moon with it. After leaving stoneacre it seems that my finance was not explained to …

DI
Deepak Iyer 9 months ago on Google
( 5 out of 5 )

Liam was great to deal with. A bright personable young man starting his career with Stoneacre. Wishing him the best. …

EB
Emma Bell 9 months ago on Google
( 5 out of 5 )

Picked up my new car today from Stoneacre Grimsby. I got a very good deal and the service was friendly and welcoming from all the staff we met. We visited with two small children and the staff were great at making them feel welcome too. …

NH
natalie hughes 9 months ago on Google
( 5 out of 5 )

Just bought a fiat 500 from Stoneacre and would like to say what amazing, quick and easy it was. My salesman Tom was amazing and couldn’t do enough for me. My overall experience was outstanding and Tom should be recognised for his …

MW
Michelle Ward 9 months ago on Google
( 5 out of 5 )

Francesco, went above and beyond to get us a great deal on our new car. Nothing was too much trouble and he got us everything we required. Highly recommend and will return when we’re looking for our next new car.

HD
hayden dayton 9 months ago on Google
( 5 out of 5 )

Purchased a car from Liam colley, he was extremely professional and accommodating at all times after previous issues we have had, he has done his utmost for us as a family to find us a car suitable for our needs and wants! He is still …

SW
Sharon White 9 months ago on Google
( 5 out of 5 )

I had a great experience buying my latest Kia from Grimsby Stoneace, Ian Chalk was my salesman and he took time to let me test drive a few different models and then help me decide what I wanted to purchase. He sent me a email by the time I …

RP
Ryan Pearson 9 months ago on Google
( 5 out of 5 )

Amazing experience when buying my fiat, felt very comfortable and wasn’t forced to make a decision like in most show rooms! Leanne made my experience worth it and helped as much as she possibly could! Excellent all round!

IG
Iain Gorry 9 months ago on Google
( 5 out of 5 )

Just purchased a car 21/10/18 and had excellent customer service From Tom Smith very polite, helpful and couldn’t do enough for us. Also dealt with Jonathan Dunn who was equally pleasent to deal with.Today we were dealt with very professional and in a friendly manner.

SE
Sam Elliott 9 months ago on Google
( 5 out of 5 )

Given my last experience with a different branch of Stoneacre I was very dubious about buying another car from them. However the experience from Stoneacre Grimsby was like a completely different company. Tom, the sales representive we were …

ER
Elizabeth Rodger 9 months ago on Google
( 5 out of 5 )

What a brilliant experience! Buying a car from Stoneacre, Rendel Street, Grimsby has proved that customer service still exists. We visited the showroom on three separate occasions and came into contact with numerous members of staff (from …

DS
Dawn Sullivan 9 months ago on Google
( 5 out of 5 )

We purchased our new car on Friday 2nd August. We would like to thank Leanne for all her help, she was very friendly and very helpful, not pushy or in your face like some sales people. Many thanks Leanne. Paul and Dawn

LB
Luke Bruce 9 months ago on Google
( 5 out of 5 )

I could not be happier with the outstanding service that I received from Stoneacre fiat in Grimsby! After having a bad experience at Evans Halshaw in Hull and feeling disheartened it was a breath of fresh air with the first class service I …

PN
Paul Newman 9 months ago on Google
( 5 out of 5 )

Met Ryan who deals with sales and looked over a new Fiat 500. He was very helpful and not pressurising in any way. As the vehicle was in the show room then nothing was too much trouble for him to allow my wife to take the car for a test …

TW
Tracy Wood 9 months ago on Google
( 5 out of 5 )

Visited Stoneacre at Grimsby and found Jake,the salesman very friendly and helpful.He found a car for me after a lot of looking around. He even drove me 25 miles to another garage to see another car which he thought I might like. Indeed I …

DG
Dave Green 9 months ago on Google
( 5 out of 5 )

We found Francesco at Stoneacre Grimsby very pleasant, accommodating and knowledgeable, we were particularly impressed by the offer to take a demonstration Sportage out for 24hrs, this made our mind up to purchase because we were able to …

TM
Trevor McDonald 9 months ago on Google
( 5 out of 5 )

My wife and I have just bought a new Fiat 500 Lounge from Stoneacre Grimsby. Hayden Leeman was the salesman who took us through the process. I hate pushy salesmen but Hayden was the opposite, with a most pleasant manner and excellent …

AR
Amy Rowe 9 months ago on Google
( 2 out of 5 )

Booked in at half 8:30 for a tyre change that should have taken 40 minutes maximum. It took them 1 hour 35 minutes to get my tyre changed! I had to wait a round with a 2 year old and I am also 38 weeks pregnant! Not happy. Shocking to make …

AA
Amanda Aslett 9 months ago on Google
( 5 out of 5 )

Hi Leanne Kennedy, sold me a Beautiful Fiat 500, I wouldn’t deal with anyone else, we dealt with Leanne when my daughter bought a car from stoneacre, thanks so much Leanne for all your help and advice and not pushing us in to anything, also …

ME
Mark Eaton 9 months ago on Google
( 2 out of 5 )

I had been looking for a medium sized used 4×4 for some time and travelled all over Lincolnshire and Yorkshire to find one. When a perfect model turned up in my home town of Grimsby it was very convenient. I went along for look, agreed a …

W
WinterFawkes 9 months ago on Google
( 5 out of 5 )

We popped in just to browse after another dealership let us down. We saw a sales lady called Amelia and told her what we were looking for in a car and she jumped into action! She did an amazing job matching our needs to a car and was …

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