Swinton Insurance average reviews all over the web

2.5
Total Reviews 20

Average reviews from all platforms

Average Rating 2.5

Average reviews from all platforms

  • 5.0
    5
  • 4.0
    2
  • 3.0
    1
  • 2.0
    1
  • 1.0
    11
Swinton Insurance reviews breakdown:
Google
2.5
20

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20 Swinton Insurance reviews on Google

T1
Top 10 Central 9 months ago on Google
( 1 out of 5 )

Absolutely disgraceful service, would leave 0 star. Car was stolen, reported it, updated them, waited for a call back with next steps but had to chase them to then be told a claim wasn’t made. Dealing with both Swinton and eridge is a …

LP
Len, Paul. humphreys 9 months ago on Google
( 1 out of 5 )

All I can say is DO NOT USE THIS COMPANY.There faults are numerous to many to go into.I had a terrible experience and as a Google top reviewer I will say strongly,DO NOT USE THIS COMPANY

SC
sean cooper 9 months ago on Google
( 1 out of 5 )

I purchased a policy for my motorcycle for close to £100. Then I had to cancel the policy one month in. The fee they feel is fair to perform this cancellation is £70. If an insurance company values the financial risk I pose on them for a …

MW
m w 9 months ago on Google
( 1 out of 5 )

Do not use this company! I had a non fault claim that was handled appallingly by their claims dept Kindertons who were totally unprofessional and the whole experience was a nightmare. I requested a feedback form but never received it, hence my review now. I would never use Swinton again so be warned.

JJ
JAMIE J 9 months ago on Google
( 1 out of 5 )

DO NOT USE … CUSTOMER SERVICE IS DISGUSTING CALLED TO CANCEL AND THEY WASTE YOUR TIME I SAID CANCEL PUTTING ME ON HOLD FOR 2 HOURS WONT CHANGE MY MIND ..AND AFTER ANOTHER 4 HOUR CALL WHERE U TRIED TO CANCEL WHEN I HAD AN ACCIDENT… SCUMBAGS!

JB
Jacqueline Bailey 9 months ago on Google
( 1 out of 5 )

I just recently got my car insurance with Swinton. A few months later I changed my car and they stung me with a £300 premium to pay. I was not happy!!!
I then try to cancel as this was too much money. …

L
Lala 9 months ago on Google
( 5 out of 5 )

Just got my car insurance with swinton and I have to say the customer service is very good and the the gentleman I spoke with was really professional and super helpful. He explained everything. Where some companies will palm you off. I’m so glad they was the cheapest as I hope to stay within them for a while. 😄 …

PF
P F 9 months ago on Google
( 1 out of 5 )

Poor costumer service, cancelled my policy with them that shouldn’t go through in the first place, keeps sending email about missing payments for policy that shouldn’t exist. …

M
MultiConnor1111 9 months ago on Google
( 1 out of 5 )

The cooldown period is chargeable if cancelled and comes with admin fees?
The phone line sent me through to 3 departments and then hung up
Website is not usable, information isn’t correct

DB
Darren Brown 9 months ago on Google
( 4 out of 5 )

Have been with Swinton for some time now and I have always had good experiences when calling in, during this Yr I was not able to make payments on the required day and Swinton done all they could to keep my insurance going, even more …

JR
J R 9 months ago on Google
( 5 out of 5 )

John and George were great, couldn’t fault them. Best service provided in luton in comparison to a lot of other well known garages.

SC
Sean Carter 9 months ago on Google
( 1 out of 5 )

Poor customer service with a very long waiting time, not worth the hassle.

AL
Andrew Laney 9 months ago on Google
( 3 out of 5 )

Hi not had my email with docs on Mr laney

KS
kaleem sheikh 9 months ago on Google
( 1 out of 5 )

Over priced. I got a quote at half their quotes price

DS
dave sharratt 9 months ago on Google
( 5 out of 5 )

Fast and efficient website with good quotes.

AL
a london 9 months ago on Google
( 5 out of 5 )

Great customer service

CH
Charlie Hardy 9 months ago on Google
( 4 out of 5 )

It’s a McDonald’s, ’nuff said!

HD
H de (H’) 9 months ago on Google
( 5 out of 5 )

Delicious

TB
Tom Byrne 9 months ago on Google
( 2 out of 5 )

No comment

CB
Claire Bhavani 9 months ago on Google
( 1 out of 5 )

Terrible customer service on the phone. Took them TWENTY MINUTES to find the policy, then used an abrupt tone of voice, spoke over me, and couldn’t do the service over the phone anyway, then hung up without a polite goodbye.
Do not recommend.

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