Swinton Insurance reviews

Absolutely disgraceful service, would leave 0 star. Car was stolen, reported it, updated them, waited for a call back with next steps but had to chase them to then be told a claim wasn’t made. Dealing with both Swinton and eridge is a …

All I can say is DO NOT USE THIS COMPANY.There faults are numerous to many to go into.I had a terrible experience and as a Google top reviewer I will say strongly,DO NOT USE THIS COMPANY

I purchased a policy for my motorcycle for close to £100. Then I had to cancel the policy one month in. The fee they feel is fair to perform this cancellation is £70. If an insurance company values the financial risk I pose on them for a …

Do not use this company! I had a non fault claim that was handled appallingly by their claims dept Kindertons who were totally unprofessional and the whole experience was a nightmare. I requested a feedback form but never received it, hence my review now. I would never use Swinton again so be warned.

DO NOT USE … CUSTOMER SERVICE IS DISGUSTING CALLED TO CANCEL AND THEY WASTE YOUR TIME I SAID CANCEL PUTTING ME ON HOLD FOR 2 HOURS WONT CHANGE MY MIND ..AND AFTER ANOTHER 4 HOUR CALL WHERE U TRIED TO CANCEL WHEN I HAD AN ACCIDENT… SCUMBAGS!

I just recently got my car insurance with Swinton. A few months later I changed my car and they stung me with a £300 premium to pay. I was not happy!!!
I then try to cancel as this was too much money. …

Just got my car insurance with swinton and I have to say the customer service is very good and the the gentleman I spoke with was really professional and super helpful. He explained everything. Where some companies will palm you off. I’m so glad they was the cheapest as I hope to stay within them for a while. 😄 …

Poor costumer service, cancelled my policy with them that shouldn’t go through in the first place, keeps sending email about missing payments for policy that shouldn’t exist. …

The cooldown period is chargeable if cancelled and comes with admin fees?
The phone line sent me through to 3 departments and then hung up
Website is not usable, information isn’t correct

Have been with Swinton for some time now and I have always had good experiences when calling in, during this Yr I was not able to make payments on the required day and Swinton done all they could to keep my insurance going, even more …

John and George were great, couldn’t fault them. Best service provided in luton in comparison to a lot of other well known garages.

Poor customer service with a very long waiting time, not worth the hassle.

Hi not had my email with docs on Mr laney

Over priced. I got a quote at half their quotes price

Fast and efficient website with good quotes.

Great customer service

It’s a McDonald’s, ’nuff said!

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Terrible customer service on the phone. Took them TWENTY MINUTES to find the policy, then used an abrupt tone of voice, spoke over me, and couldn’t do the service over the phone anyway, then hung up without a polite goodbye.
Do not recommend.