Thames Valley Case Management Unit reviews

I live in one of there houses they get 526 a week for rent as it’s ment tobe supported housing I had no support I have a man down stairs that comes to my room kicks the door I can’t walk around My room as he gose mad sent me a text saying I …

Expensive. No regard for the maintenance of communal buildings, care of residents wellbeing, my sons window has been broken for over 5 years and still waiting for a repair which I’ve Chased on numerous ocasions and had to pay privately for …

This company shouldn’t exist. I have aleak in my flat, from the roof, going on for 8 years. Sorted out for couple of years by my friend then leak returned for a while, sorted out for one year then leak is back. I called Metropolitan few …

Customer service not good, was told by Leroy and Megan I’ll be called back in 24 hours, and nothing, rang back spoke to 4 different people since yesterday, was told an email would be sent (Again) to the department that was dealing with the …

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vh.co.uk …

I bought a new build and honestly if I’d known about Metropolitan before hand I wouldn’t have. They are the most absurd housing association I have ever dealt with and not what you’d expect when buying a relatively expensive new build …

Utter shambles. Service so bad that they take months to respond to emails. Fail in pretty much every area of customer service. …

They deserve zero stars. I hate them! Fake smiles, hypocrites.
They’re not listening and acting on the tenants concerns.
It’s all about the money; especially those with more access to bigger bank …

Very poor service, it took them 18 months to sort out the water leak coming through my kitchen ceiling,
Now the sink is blocked, I reported this a week ago and have still not heard …

I didn’t have hot water for 8 weeks, I have to pay for private company to repair, I paid 800 pounds, they didn’t refund any money, I appealed to Housing Ombudsman but it is a joke, “David and Goliath” they are the same company………..

If you’re a social housing tenant, don’t expect to be treated fairly. You’ll be at the bottom of the pile. Metropolitan’s priority is the private buyers they’re hoping to entice to the estate. Maintenance and cleaning of the communal areas is dismal.

Iam currently downsizing at the moment,and I had to take in some paper work to help with the move,from the moment I arrived in reception I was politely and respectfully asked what I was there for,I explained that I needed to see a certain …

Terrible customer service.
Bunch of liars, trying to call them is a nightmare they put you on hold for at least 45 minutes and after you get cut off

Terrible direction in finding and terrible greetings from the individual at the front desk. Felt extremely unwelcomed, glad I conducted myself respectfully

Because the housing officers are very rude and they understand people who have learning disabilities.

AWFUL SERVICE- shocking. Utterly shocking. Impossible to get through to on the phone and not helpful at all. AVOID!

Dont make me start 🤔 …

Nice place good pint

Work for the company

Metropolitan Clapham Park.

Speed ​​punctuality cleaning control everything ok. Perfection.