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Write a ReviewThe crew was fantastic and really went out of there way to let us and our neighbours know what was going on. They did great work and kept the site safe and tidy.
Victoria Drains are amazing – I have been recommending them to everyone I know. They were so professional, friendly, great communicators and…tidy! We needed to have our perimeter drained replaced and I expected our yard to be a total …
Would give 6 stars if I could.
Incredible service, friendly staff and all around amazing. …
I had a great experience with Victoria Drains. They had come over to do our storm drain flushing and discovered that a few issues. They were able to quickly mobilize their team (in these busy times) and fix the problems at a reasonable …
Great team at Victoria Drains. Russ and his crew were awesome. Always friendly as they worked through rain rain rain!! Finished ahead of schedule and estimate was accurate. Finished our perimeter drains just before the atmospheric rivers arrived. Phew!
Outstanding service when selling my home with conditions being removed in 2 days and potential sale falling through. I needed urgent Rock Pit remediation!!! They immediately realised my predicament and pulled part of the crew on another job …
Owner of This Company is
A Super nice guy as well as the
Manager is too. …
I contacted Victoria drain services to assess the condition of my parameter drains. I choose this company because they were a local and I wanted a timely responce. My experience of the building trades in the Victoria area has not been …
Victoria Drain Services did a full replacement of the perimeter drains around my split level house. I was very happy with the work they did and how the entire project turned out. There were a few complications but they were well equipped to …
On budget and quality workmanship! We’re extremely happy with the service that Victoria Drain provided and highly recommend them. Thank you to the hardworking and courteous crew, foreman and front office staff.
Update 2017:
Terry and Tanner did an excellent job this week! I’m working on another house renovation, and needed a full replacement of the: Rainwater system, perimeter …
Terry, Justin and Nathan did a good job repairing our sanitary drain and an excellent job of remediating the job site once finished. The job turned out to be somewhat different than anticipated, but they worked through what needed to be …
Last week we called Victoria Drain Services and booked an appointment
to check the perimeter drains around the house with a camera. We were very impressed with Matt Panter his promptness and professionalism was refreshing. He …
I have been dealing with Vic Drains for a few years. Fair pricing. Always professional. Always prompt. Always a quick response. If you have plumbing issues, these are the guys to call. Hands down. Thank you Matt Panter for always doing a great job.
Being a home owner for over 30 years, I have had to call plumbing companies for various emergency services: the dubious and/or incompetent stories are plentiful. I remained sceptic when again I had to google drain/plumbing services for a …
My mother hired this company. They did not complete clean up after doing their work which left her to clean it up herself. Our sidewalk was caked with mud and it took her hours to get clean. When she requested a discount for the lack of …
I’ve met Dave, Iris, Cary, Terry and the rest of the crew, they are a great group of people to get to know and work with.
They are all very friendly and professional, as well as very knowledgeable and …
We called Victoria Drain Services at the end of the business day with an urgent request to unclog our drain. None the less, we were pleased and impressed by the professionalism and promptness of their response. The thoroughness of the work was beyond expectations. We have no hesitation in recommending Victoria Drain Services.
I have worked with Victoria Drains numerous times over the years. Victoria Drains has a courteous and professional staff who provide information to the client that is accurate. In my line of work, it is important to trust your vendors and …
Matthew was very helpful with giving me a honest price on my perimeter drains. His friendly demeanor and ability to give me a low price compared to others makes me highly recommend Matt and Victoria Drains to everyone in need whether it’s for your own house or business needs!
I recommend this company to anyone. We recently had drains installed around our home because of a municipal storm water issue.
The crew of Tanner, Tanner and John were amazing. The owner Dave was always …
We were very pleased with the service provided by Victoria Drain. The work was done efficiently and the clean-up was very thorough – as though they had never been here! They provided an extremely accurate assessment of our situation and an accurate estimate of cost. I recommend Victoria Drain with confidence.
Fast and efficient. Very professional. A little pricey but worth it. You get what you pay for. They did a fine clean up job too. 👍 …
Thank you so much for the coming so quickly in our emergency! Matt you were great. I would highly recommend Victoria Drain services anytime. Very efficient and cleaned up everything. Very good service. He went the extra mile to help us.
I am so thrilled with Matt’s service this morning. He is very professional, knowledgeable and wonderfully pleasant. He came to clean a bathtub drain which is now working perfectly. I would highly recommend this company from start (office staff) to finish (Matt’s experienced professional delivery of service).
Just had my perimeter drains updated by Victoria Drain Service. A big, complex job that involved my property, my neighbours and the municipality. Tanner, John and Gord did great work as did all the guys from Victoria Drain. They explained …
I’ve dealt with Victoria Drain Services on two occasions now and both times I have been very pleased with their service. Last year they did our perimeter drains (a big, muddy job during our famous rainy season) and when they were done you …
They have completed 4 separate projects at our strata complex, all with very satisfactory results! We acknowledge their crews’ attitude of going beyond the basic code requirements. Also the restore and clean up has been very much …
This company only wants your money and values their time, not your time. I had Victoria Drain Service quoted a perimeter drain job for a new construction site which included damp-proofing, installation of perimeter drain system and …
Made the appointment long time ago, 1 hour 40 minutes late, no phone call, no apology, but excuses and the employees were rude. There are some expensive items included in the estimate and they knew those items would never be needed. When …
Earlier this month I contact Victoria Drain Services for a perimeter drain cleaning. Due to an an unintentional miscommunication, I was initially dissatisfied with the service provided. Once the issue was identified, I was contacted by …
Thank you so much to Terry and crew. They did a fabulous job on our new perimeter drains. They were prompt, friendly, positive and very professional. The project went so much better than we’d anticpated. Disruption and digging was minimized as much as possible and they were finished earlier than we’d expected. Great job guys!
Can’t say enough good things about this company. Quote was reasonable and because we have kids and the water had to be shut off during the process they came back at 8 at night to finish up so we had water for our kids bath time rather than …
I had a sewage pipe burst and they went above and beyond to get the job done. Very professional.
Victoria drains went above and beyond what I expected. I recently had a plumbing emergency and am unfamiliar with plumbing in general. Matt explained the problem and fixed it accordingly. I have now peace of mind with my plumbing/drainage. …
I needed a whole new perimeter drain system and liner to the sewer line. The team (Eric and Terry) worked SO HARD all through the heatwave, getting the job done, cheerfully and professionally. I was impressed!
Gord and Nathan of Victoria Drain Services did a great job of replacing our footing and roof drains on the one side of our house. They carefully excavated past the existing drains, replaced them, connected them to the roof down spouts, …
Exceptional service from a very professional and compassionate company. Every member of the team showed commitment to quality and concern for my property. I cannot thank them enough for all that they have done. Strongly recommend this company!! Special thanks to Terry!
We had Victoria Drain Services do a scoping of the entire foundation drain system on our 57 year old house. Jeromie was on time, efficient in his time use , methodical and patiently responded to my numerous questions at every drain access …
Water showing up where it’s not supposed to be is never fun. There is always that sinking feeling in your stomach of “what could this be/cost?”. We were lucky to have Matt from Victoria Drain Services come to our aid. He did a camera …
I had a problem with a water leak in pipes embedded in the slab of a house. It seemed like a serious and difficult problem to solve. One option I had been presented with was re-routing all the plumbing in the house which would have involved …
Our estimator Jeremy was on time and very polite. We haven’t had any work completed from them yet as we are still in the estimate phase for our perimeter drains, but appreciated Jeremy coming out on Easter Monday at 8am!
Dave at Victoria Drain can safely be described by us as a plumbing genius. Where others had failed to solve the problem, Dave took the time to research and analyze and his implemented solution has given us peace of mind and a valuable house. We have no more fears of a basement flood. Thank you Dave.
Thanks to Victoria Drain Services ! Pleased with Dylan’s professionalism and promptness during this C19 Crisis with masks/social distancing etc Friendly personality and respectful . Knowledgeable with the complications of the pipes situation Big Thanks to your awesome job !
We had our Perimeter drains re done on our 1952 house.It went well from beginning to end.Quick response from Dave right away as we required a drain inspection prior to purchase of our home.Shawn came by to discuss the procedure with us and …
These guys did a great job repairing my sewage issues and making improvements to my water main and driveway while they were at it. Thanks to Terry and his crew for doing a great job and being great to have around the yard for the days they were here
Quote $43 to come out for an estimate. But we were charged $143, $100 for “Gas and the driving time to our place (we are 20 min from Victoria). Never returned my phone call about why we were over charged. Do no recommend them.
Victoria Drain came to the rescue! Friendly staff and very professional. I was dealing with Jeromie, very friendly, reliable and very efficient. Jeromie is a great asset to this company.
I work in the trades outside of town. When I returned to find that my house mate needed work done while I was gone. Poor workmanship – kitchen plumbing looked like a hack job. Customer service was a joke.
Matt and Skylar were on time, friendly, respectful of my house and quick! They made our experience anything but poopy! 🤣 thanks guys!!! …
Excellent service. They came out on Easter Monday with very little notice, went above and beyond to help us with a nightmare situation due to the city sewer line being broken. I highly recommend them.
The easiest company to work with when completing home renovations. They explain what they’re going to do thoroughly and provide a clear time line for the completion of the work.
Work was done fast and without shortcuts. Even when a change to the plan was needed, Terry and Tanner obliged. I would use VDS again.
Had to call them numerous times just to try to get a quote. They said they would come out and look and send me a quote and never did. Called today after about a month and said would get back to me. Still waiting for a quote that will never come.
Great folks — they’ve done several jobs for us, always professional and courteous. A special thank you to Matt.
Great service! Came the same day. Very friendly and did the job right.
Thank you Matt!
I’ve worked with these guys twice and they’ve been friendly, prompt and reasonably Priced.
Every aspect of the work was carried out in a straight-forward and professional manner and I am pleased with the result.
Excellent service, friendly people to deal with, and a job well done. We are very pleased!
Spoke with Shawn who was abundantly helpful in providing a drainage solution.
Final price same as estimated cost, timely work with excellent quality, great communication.
Great service and customer relations and very productive
Also great company to work for
They do all work with a positive attitude and no job is to big
Prompt, courteous and very thorough.
Highly recommended
i’ll remove this review when you stop filming homeless people
did a great job. very happy.
Best company and great staff!!
has been posting a live feed of local homeless people, who does that??
Avoid at all cost!
Top notch service.