Winchester City Council average reviews all over the web

1.8
Total Reviews 49

Average reviews from all platforms

Average Rating 1.8

Average reviews from all platforms

  • 5.0
    5
  • 4.0
    2
  • 3.0
    4
  • 2.0
    4
  • 1.0
    34
Winchester City Council reviews breakdown:
Google
1.8
49

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49 Winchester City Council reviews on Google

HW
Howard Ward 8 months ago on Google
( 1 out of 5 )

Yesterday they moved my garden waste bin into the middle of my entrance thus blocking my drive but did not empty it. I could not report it before 12:00 today so I am supposed to wait another 2 weeks before any action is taken. That means no …

AO
Alice Orley 8 months ago on Google
( 1 out of 5 )

Absolutely shocking service, constantly what ever number you call it goes to voicemail, was also told I’d have a tree surgeon booked to come at 10am this morning no one has turned up. The mobile number the person called from, no answer, neither direct lines putting in a formal complaint

JJ
julie jenkins 8 months ago on Google
( 1 out of 5 )

After the 4th call to Biffa with no answer I tried the council offices for help. Very unhelpful girl said no she can’t help and no there was no manager to speak to. Gave me an email address to try! No wonder large waste gets dumped! At …

AT
Avenging Terrier 8 months ago on Google
( 2 out of 5 )

NO bus service at all between certain towns and villages on the Route 69 for EIGHT WEEKS and do any of the affected bus stops have a notice on them saying when the normal service will be resumed? NONE of them. Instead, it is impossible for …

CM
Christopher Martin 8 months ago on Google
( 1 out of 5 )

Wish I could put zero don’t respond to emails don’t help in anyway but still expecting to pay for what winchester useless council

JC
Julia Clyne 8 months ago on Google
( 5 out of 5 )

Always brilliant . No matter which dept I have dealt with in the last 8 years I get fast replies ,professional and supportive help , fare decisions. Plus I have not met one person I have not liked enormously. Thank you . Take care everyone 🙂

JS
jo Stephens 8 months ago on Google
( 1 out of 5 )

Awful from the start, now refusing to do any further work for our disabled child as my husband asked a contractor to move off the drive, until we had started the school run ( they arrived 20minutes early) blocked us in. Advised us they …

NS
Nick Stevenson 8 months ago on Google
( 1 out of 5 )

Incompetent. Introduced Ringo for parking at River Park. Ringo has one star on trust pilot and doesn’t work. …

RP
Robert Patten 8 months ago on Google
( 5 out of 5 )

Needed a hard copy form, for the £150 rebate from the government. I was seen immediately by a lovely, young lady who brought the form to a table and explained the procedure. In and out in under 5 minutes. …

Z
ZUU 8 months ago on Google
( 1 out of 5 )

I wish I could give them no stars. Paid my council tax every month. Get letters telling me I’ve not paid and that I’ll have a court summons. They can’t even cope with receiving payments correctly.

CM
Carole McMahon 8 months ago on Google
( 5 out of 5 )

Just had communication about not having my glass collection box delivered , the help I have had from Natasha has been 100%, friendly and efficient. Today the box was delivered by a very lovely lady called Ruth . For all the negative things that people say about the council I can only say we’ll do e and thank you very much . Carole

LS
Linda Slater 8 months ago on Google
( 1 out of 5 )

Glass not emptied. Called twice. Wrong box apparently. Been collecting from this box for the last 5 months since I moved in but this box is not ok now. What a joke. Won’t be collected until mid march now. Would they like me to carry it to the lorry for them too

GK
Ged Kelly 8 months ago on Google
( 1 out of 5 )

The receptionist at Winchester City Council pretends that she can’t hear you! Hello. Hello! then hangs up! you call back and put on hold for 30 minutes! She obviously is taking advantage of the cushy job! More interested in taking a break than helping customers! We know what you are doing!

AC
Andy Crowe 8 months ago on Google
( 3 out of 5 )

It depends on the department. Building Control five stars, friendly, helpful and respond promptly to emails and phone calls; Waste Management and Recycling ditto but Planning awful – long waits for appointments, vague and contradictory …

MJ
Matt Jones 8 months ago on Google
( 1 out of 5 )

Green bin was taken by binmen, logged call for new one, promised for delivery following Monday, nothing turned up, promised Friday, nothing turned up, promised following Monday….. ….nothing turned up. Staff continual point finger at …

JD
James D 8 months ago on Google
( 1 out of 5 )

Every time I contact the council it is difficult. This last time I have contacted them on behalf of my city centre business, it has taken numerous phone calls to no avial, just to sort out a simple issue with waste collection. They try to …

CN
Chris Norgate 8 months ago on Google
( 1 out of 5 )

Terrible. Worst council in Hampshire and in the running for bottom of country. Never any replies to emails, awful website that never works and bin men who steal. …

A
Andy 8 months ago on Google
( 1 out of 5 )

Lip-service after lip-service: Housing management team needs completely replacing for their utter inept performances. Been promised things for over 8 years. The latest being the fight for over 5 YEARS to get flooring down on a small …

SC
Stephen Cookson 8 months ago on Google
( 1 out of 5 )

Abysmal customer service when bin wasn’t collected. Constant above inflation increase in charges for fewer service. Shameful establishment.

CB
C.A.J. B. 8 months ago on Google
( 5 out of 5 )

I am sure that others may have legitimate grievances against this council, however today they were very helpful in the matter of a PCN issued to some Taiwanese tourists who happened to ask me for assistance in the matter. I was only too …

PC
Paul Crowley 8 months ago on Google
( 1 out of 5 )

Very unhelpful and obstructive staff. The planning department seem to get a kick out of taking your money and causing as much delay as possible. These power hungry public servants would be sacked “in the real world”, they make me sick.

A
Abundance 8 months ago on Google
( 1 out of 5 )

Awful service. If you are late with your council tax by a few days be ready for their threatening behaviour and letters. I am glad not to be under Winchester city council from next month!

SC
Sally Conroy 8 months ago on Google
( 1 out of 5 )

Refuse collection dept absolute joke. Fail to collect refuse again the if you don`t report early enough new policy says won`t collect for another 2weeks!!
Full bin now standing rotting away for another 2 weeks at roadside.
Sorry what do I pay all this money for?

MP
Money Penny 8 months ago on Google
( 1 out of 5 )

1 star is too generous. Unhelpful and incompetent. Can’t remember to collect our bins and then try to blame us for not reporting it on time! Being punished for their mistake!

MJ
Mr JJ Harris 8 months ago on Google
( 1 out of 5 )

Andrew Kingston of Winchester council,possibly the biggest waste of space iv ever come across,
Would rather see a family’s freeze in there homes than spend money of there …

MA
Mark Amyes 8 months ago on Google
( 1 out of 5 )

Terrible service from the departments I’ve dealt with. Traffic wardens take advantage of the fact that ringgogo sometimes glitches. Seem lack on COVD compliance.

IA
Ian Ackerman 8 months ago on Google
( 5 out of 5 )

Staff are always very helpful and friendly. Never had any problems resolving parking permits and queries regarding other services.

CM
Chons Muller 8 months ago on Google
( 1 out of 5 )

Sell double the amount of permits than spaces then fine people

RM
Russell Mack 8 months ago on Google
( 1 out of 5 )

Got to be the worst council around every body I speak to in the city agrees
useless at everything from website for payments to fixing roads the list is endless

CH
Cordelia Honeychurch 8 months ago on Google
( 1 out of 5 )

Awful. Pointed out a dangerous area of road and they wouldn’t even come and look.

JB
Jill Bryan 8 months ago on Google
( 1 out of 5 )

what is the point in having a out off hours number when there is no one there to answer it I rang your office every 10 mins from 1.30pm for about 4 hrs no one answered my mother is 84 yrs old and had no hot water or heating for three days …

AK
Adrian Kelly 8 months ago on Google
( 4 out of 5 )

Very friendly and helpful.

L
Lostboy 8 months ago on Google
( 1 out of 5 )

Infact not even one star as not helpful at all have complained about bin not being emptied for the last month and as this is a communal bin it fills very quick……filled out online forms have rang every other day to be fobbed off with lie …

AB
Alex Burnham 8 months ago on Google
( 1 out of 5 )

The staff are very rude and unhelpful. Been to the council to collect a parking pass three times in opening times just to be told to come back. Avoid if you can.

RT
richard tyson 8 months ago on Google
( 1 out of 5 )

Jobs worths to a man refuse to help even if it is their job to help. If it a way for this council to line their pockets they Will.

DH
David Hazeldine 8 months ago on Google
( 1 out of 5 )

it’s pass the parcel to be able to speak to anyone. could we please have some initiative and customer service

JH
john harding 8 months ago on Google
( 1 out of 5 )

There more grass an weeds up portal road there is at playing field I don’t think any one cares

AD
Andrew Dollery 8 months ago on Google
( 4 out of 5 )

Very informative , very polite . Nice to have your stresses put to ease by professional staff …

YS
Ylva Steed 8 months ago on Google
( 1 out of 5 )

Friendly on the phone but useless. Never do what they say they will.

SS
Simon Strong 8 months ago on Google
( 2 out of 5 )

Not sure why I got this place to review to be honest

GN
Geoff Neal 8 months ago on Google
( 1 out of 5 )

Ghastly service. In fact NO service at all.

EJ
Elton Jónsson 8 months ago on Google
( 2 out of 5 )

Long waiting times just to top up a Park & Ride prepayment card.

3D
3 dumb 8 months ago on Google
( 1 out of 5 )

great if you want to be ignored verbally abused or victimized. otherwise useless

PP
Phil Patterson 8 months ago on Google
( 1 out of 5 )

Staff act as though they are are owed a living from the tax payers. What a lazy bunch of …

LL
L Li 8 months ago on Google
( 2 out of 5 )

online system always saying:
“A system error has occurred, please try again later”

LI
Lee Ingram 8 months ago on Google
( 3 out of 5 )

13% of children live in poverty in this “prosperous” city. Think it’s so great now?

DC
david cook 8 months ago on Google
( 1 out of 5 )

Tut tut absolutely terrible took 18 months to get answer

DA
Desiree a.d8 Ratcliffe 8 months ago on Google
( 3 out of 5 )

The people here are always helpful in trying to solve our parking problems.

AG
Aurora G. 8 months ago on Google
( 3 out of 5 )

The building is nice. I can’t speak to the efficiency of their workers.

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