ASOS Service Phone Number

ASOS contact number UK

ASOS Service Email Address

ASOS email address

ASOS complaints email

ASOS press email

ASOS Service Address

Customer Service Postal Address

Building 2. Peoplebuilding, Maylands AvenueHemel Hempstead Industrial EstateHEMEL HEMPSTEADHP2 4NW

Corporate Office Address

Greater London House, Hampstead Road London, England NW1 7FB United Kingdom

ASOS Germany address

An der Anhalter Bahn 6, 14979 Grossbeeren, Germany

ASOS United States address

3rd Floor, New York, New York 10012, United States

ASOS Australia address

45 Lime Street, Sydney, New South Wales 2000, Australia

ASOS average review score


ASOS recent reviews

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Peishu Lin 9 months ago on Google
( 1 out of 5 )

Try Resolver if you could not get to their customer service.

Very disappointing customer service. Could not get hold of anyone regarding …

N Rose 9 months ago on Google
( 1 out of 5 )

I ordered an item on 11th December and I still haven’t received it. There’s no way to contact ASOS, their chat function is not working. I have posted on their social media and had no response. Their website states if you don’t receive your …

annika hamel 9 months ago on Google
( 1 out of 5 )

THE WORST CUSTOMER SERVICE I HAVE EVER RECEIVED FROM A COMPANY. I have been waiting on a refund for almost one year now and the ASOS customer service team has been absolutely useless and frustrating beyond words. I have provided them with …


Can I cancel my order?

If your order was paid using AfterPay, cancellation is not possible. However, for orders paid with other payment methods, cancellation is subject to different time limits based on the chosen delivery option.

How can I contact ASOS customer services?
Last updated

October 31st, 2023 at 10:58 am

ASOS Head Office Address

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ASOS Customer Service Opening Time

Monday 9:00 AM – 5:00 PM
Tuesday 9:00 AM – 5:00 PM
Wednesday 9:00 AM – 5:00 PM
Thursday 9:00 AM – 5:00 PM
Friday 9:00 AM – 4:00 PM
Saturday Closed
Sunday Closed

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ASOS Services