Castelan Group

Castelan Group Service Phone Number

Customer Service Number

Castelan Group average review score


Castelan Group recent reviews

write your review
David Penfold 7 months ago on Google
( 1 out of 5 )

Pointless sofa insurer in my experience. Seems to think up any excuse to get out of accepting a claim. Leather on my sofa started to split through no fault of our own and apparently that means we aren’t covered because we didn’t cause the …

tom mcmanus 7 months ago on Google
( 1 out of 5 )

Similar experience to everyone else, bought the insurance that covered EVERYTHING including one time pet damage, when i filled out the form and put a dirt stain they rejected it as they said i did not specify what the stain was. Also …

John Omeara 7 months ago on Google
( 1 out of 5 )

Not even worth the 1 star to be honest. Took day off work for a sofa repair & got a call at 4.10 pm from Castelan saying he couldn’t make it. We also had a couple of stains on our sofa & was told it wasn’t covered. The sofology sales …

Castelan Group FAQs

Why can I never get through on the phone

Trying to get through either phone is just dead or get message that this number does not exist

I have been trying to call your office. According to the voice message the office is closed but will be open at 9 a.m.. What am I missing?
Tried calling to make a claim all our operators are currently busy tried 3 times. Tried to use website it gets to Identify Products and stops
How can I contact
How do people get in contact with this group at the weekend?.I'm waiting on an insurance person turning up and heared nothing so far got a message yesterday saying someone would phone before 10 amhelp
Last updated

October 31st, 2023 at 10:58 am

Castelan Group Head Office Address

Get Direction

Contact Castelan Group Social Media

Castelan Group Services