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Dreadful. This is the year 2020, but they still send out remortgage legal paperwork by post, rather than email. They cannot verify clients’ identity electronically, when my mortgage advisor could, so I have to send them copies of passports etc. This firm is stuck in the past. I have submitted a complaint to the mortgage lender.

Very professional and recovered our debt very quickly and at a reasonable rate.

Bott and Co have been dealing with my road traffic claim after I was injured by a 3rd party. Very little email response. You can’t call them to talk to a person and emails are automated. They say they will reply in 5 days but I have …

What a terrible, terrible bunch. This is a joke of a law firm run by complete vultures – considerably worse than the PI ambulance chasers. I genuinely worry for those working here – does anybody last more than a week once they realise what …

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