Charles Stanley Direct Contact Infomation

Excellent service. Transferred all my family accounts over to Charles Stanley Direct and the process was incredibly smooth with a knowledgeable Helpdesk in Edinburgh. I can access everything through the App 24/7 and the website is clear and concise.

Terrible service. Simply terrible. Months and months of chasing by both myself and my wife to transfer ISAs and SIPPs….to them! Brushed off repeatedly by uninterested customer service staff. In the end I had to call my previous provider …

Forced to shut to convert crest account into nominee account because they increased cost, and not get emails or letters from companies of shares I hold. …

STAY AWAY!! The staff are very rude and unhelpful. I wouldn’t recommend anyone using them, especially their DIY platform- Charles Stanley Direct. They are very secretive, rude and unhelpful.

Forced to shut to convert crest account into nominee account because they increased cost, and not get emails or letters from companies of shares I hold. …

Terrible service. Simply terrible. Months and months of chasing by both myself and my wife to transfer ISAs and SIPPs….to them! Brushed off repeatedly by uninterested customer service staff. In the end I had to call my previous provider …