Civil Enforcement FAQs
Surprise surprise online appeal form does not work when you try submit and there is no way to contact a real person, just by post, smell like scam.
The telephone contact is not for customer service but only for payment, there is also no options available on the website to enable communication.
Are thtese a bunch of cowboys?
yep , appeal service doesnt do anything, they ignore emails, and keep escalating fines
Horrible company. My 85 year old mum received a charge notice with her blue badge clearly displayed but the sunshine had possibly masked it. My mum wrote them a letter and they sent a confirmation of cancellation letter to her. No apology. No integrity. No sense of care or concern. These companies cause elderly and vulnerable people a great deal of distress.
I contacted the gym I was at when I got a ticket and they emailed them to cancel and told me to ignore I have now had another two letters threatening bailiffs what am I to do there is no way of contesting this at all
Hi Dennis, it wont be us maybe an issue with the payment provider, sometimes it shows as authorised and then paid for a short while and then reconciles. Please contact us if this remains an issue
Hi Sharon, thanks for commenting. Am curious of outcome...
I've received a fine only it doesn't provide details and there's no way of contacting them.
Thanks, kindly
Why and why I have l had this bill were is was I supposed to be at that time I want photo please Lisa elkington
I had a photo but no surroundings showing and i am 100% sure i have never stopped there.
I have received a letter stating i ignored their first - i never recieved that first letter, cant call them and when i try to email it bounces - how the hell do you solve that
Hi Keith. I have gone online and make an appeal in regards to this matter. Also call the number on the letter during working hours and it will allow you to leave a message with your contact number. They will ring you back explaining procedure.
What is e mail address
This company dose not follow BPA!!! Scam do not pay!
I had a parking ticket from them when I parked in Brook Lane doctors surgery when I could prove I was legally there but my appeal was denied. Now I'm getting threatening letters. What should I do?
Just received a parking fine from these for parking in a free car park!! All because I didn't register my car at the reception site of the attended clinic I had an appointment for!
This happened to a neighbour, parked at doctors new sign saying register to park. Rip off!
Trying to get in touch and cannot do so. No email address, no proper contact telephone number and appeal online doesn't work. I need to get evidence of a claim you supposedly have against me. How do I get in touch if no one is in the office?
I have agreed a payment plan through ccj.. BUT when I try to make due payment its asking for full amount. Is there a number where I can speak to them
This would only happen if you have missed a payment and the ful amount then becomes due under the terms of our payment plan with you. Phone lines reopen Monday if you still need to discuss.
Why are you sending me debt letters for a car I sold over a month prior to the date of incident. And DVLA have the records! Can't contact to speak to anyone just pay the debt? Come on now you are having a giggle.
Hi, Only one lot of money was taken. The first was "pending" and then failed, the second attempt went through fine. Thanks, Philippa
I have lost my parking fine number. Please tell me how I can pay without it. Can you inform me what it is. My car reg is SN64 0TX.My name is A nn Fowler 18 Park wood Close Skipton BD23 1QW and the date of the fine was Dec 16th 2019. Thank you
Please go to our website at;
https://www.ce-service.co.uk/
You will also find many helpful FAQ's there to assist you. We review and respond to every appeal made through our website. This is the best way to contact us and we will endevour to respond within 14days. Whilst your appeal is under reveiw the charges will not increase.
We suggest you do not share personal information in open forums for your own protection.
We comply with and operate under all rules and guidance as set by the British Parking Association (BPA), along with guidance from the business or landowner as to what they would like the rules to be set at for each car park location. All parking notice signs in the car park clearly explain these rules and allowances, along with any infringement charges.
still awaiting response for my appeal which i made for the pcn i had received. And i straight get a debt collection notice from Zzps. This is just a joke. U can appeal.but will not get a decision just threatening letters
That's great isnt it, they have time to like all the responses but they've got no time to look at my case and just ask for money. It might actually be worth challenging these guys now that they've tripled my fine. I've got all the evidence and witnesses I need to prove I was allowed to be parked there.
I didn't actually park in a bay, but was chatting to someone. I now have a final notice. But they wont go to court, they will just repossess my car. I have queried it and told them I did not park there.How do I stop the bailifs doing this?
Ria, It actually doesnt matter if you were in a bay or not, you were in a car park for a period of time. We do go to court and we do not repossess your car. If the matter goes unresolved after many, many letters and attempted resolutions then it will eventually result in a ccj and will be passed to debt collection - usually around a year later - they may decide to escalate matters even further indeed. Hope that helps.
How do these people work got 2 PCN both of them in may 2018 I appealed against them both I believed I was in my rights to park there 1 PCN was cancelled and 1 was not even though I parked there at the same time and left at the same time
Janice, thanks for commenting. Am curious of outcome...
I've received a fine only it doesn't provide details and there's no way of contacting them.
Thanks, kindly
Cowboys theives. Should be closed down
I have settled my account with civil enforcement limited and would like to ensure this is reported to the court my CCJ was issued with.
can someone please get back to me regarding this.
I phoned to make payment. Followed instructions. Gave my valid expiry date then line goes dead. What do I have to do to ensure payment is made.???
If you've recieved a CCJ from these people you can have the Judgement set aside fairly easily as this company doesn't follow the correct process. You will need to fill in a n244 form to get judgement set aside.
Don't make the payment
I received a letter saying I had been parked on Waterloo road on 02.05.23 at 14:31 and left the following day at 13:31. I have tried to contact someone to speak about this, I was never parked I was at my son's school in Crosby at 2.30 to collect him
Wow! These guys should be investigated for creating a rabbit hole of trickery for innocent public who are visiting the vulnerable in hospitals.
I have paid the balance. It says paid and i have a receipt. Yet Im still getting emails. So disturbing.
how do i transfer a ticket to a driver of the vehicle
i have been trying to appeal my parking fine,but the website will not allow me to submit my appeal??
You have kindly issued me with a CCJ which has been paid in full BUT the court want proof or payment and want a letter from them to prove it BUT there is no contact email or no way to speak to anyone... Can someone please help me