Civil Enforcement reviews

Received an £100 car parking fine in a car park that I have never even parked in. The time dated on the fine was for 11 hours and the whole time I was at work. I have no idea where this car-parking fine has came from and there is NO …

Best advice is to avoid any business that allows civil enforcement to manage their car park. This company is a horror show – and what sort of business allows such a poorly rated outfit loose on their valued customers? Do they get a …

This company is full of absolute…
This company is full of absolute inhumane people, and they are a danger to humankind. A few weeks ago, I received a County Court claim that I parked at this …

Company’s a con. Refusing to allow me to pay my fine in instalments, even thought there machine was not working so unable to pay for a ticket. How can you fine someone £100 when it wasn’t even possible to purchase a ticket? You must of earned a fortune that day charging everyone £100 for a £2 ticket! Scum bags

No opportunity to appeal my fine, no contact email or number, no help. I have a company car so the company automatically paid my fine and are taking £90 out of my wages for an incorrect fine. Company is a joke

AVOID!!! This company is one big scam.

I was fined for parking in a disabled bay with a valid blue badge, then I …

I paid £0.50 to park my car for 1 hour. I was there for 45 minutes. I got a fine to pay £100 within 14 days. I appealed because I still had the receipt. The receipt only captures the first 4 letters of the car registration. The appeal was …

Inputted details into their system while parking at climbing centre, as I do every week only to get a parking ticket. My appeal was ignored and automated letters sent out to me. Can not talk to anyone. I have not paid. I will not pay …

How I wish there was a minus five stars option!

I parked in a carpark ‘managed’ by this company, and was unable to pay – the …

This company is absolutely horrendous. What rubbish. They sent me a £100 parking fee at a place i don’t even live near nor go there on a daily basis. They sent me no picture evidence which i find a bit suspicious and I tried cancelling but …

I tried 6 times before card was accepted which was due to machine connection. The app and also phone line was not connecting that day. A bit like the opposition all declines, …

I am not surprised at their lowest of the low ratings. I was charged for waiting at Trafford General . The parking company still tried to fine me despite the unit extending my parking. They refused my appeal by return of my appeal. They couldn’t be arsed checking their emails to see that I had extended my parking time.

This is a 0 star review! After my appeal was rejected my these scammers and the popla, I genuinely wanted to pay but it would make my life so much easier if I could pay in instalments instead of full amount. Life is hard enough as it is… …

I have written to your company asking for someone to contact me directly. I then get a response sent to my email with a genetic letter attached. I have asked several times for someone to call me so that I can actually talk to someone. …

CEL are in cahoots with the private “Appeal company POPLA” which funny enough is paid for by the parking enforcement companies. …

I paid for parking as I am registered with their app, they sent me a notice for failure to pay, I have receipts in the app section so I know I did pay for parking. …

Appalling company. They PCN you for using a public-access Tesla supercharger and tell you that you ‘parked’ on their lane without registering your details (not something I’ve ever had to do at a petrol station), provide you with no proof to …

Avoid any car park that this “business” operate. Unreasonable and uncontactable, faceless on purpose just to collect your money. …

I have been trying to get in contact with the company to tell them they’ve given me a fine whilst I was registered to park in the car park! I would appreciate if someone contacts me so this can be sorted so I don’t have any further issues …

I cannot comprehend how this business is allowed to legally operate. Every review is in line with my distressing experience. Letters sent late, no way to contact a human – because it is not run by human beings but scammers. I’ve had to …

Worst customer service I’ve ever experienced with a company. I was advised different from a member of their staff when I moved into my business premises regarding parking and despite having to repeat myself multiple times they refuse to …

The online appeal form is still unavailable.
28 day appeal period limited by their slow letter issue
Letter of appeal not acknowledged. …

This company is scandalous. I have a £170 parking fine to pay even though I have a parking permit. no way to contact them and when you try and contest this in through their website you do not receive a response, just a further letter …

Pulled into pub car park to go into pub and it was closed . Drove back out and now fixed £100 fine as not paid in time even though first letter Hever received. Boycott these establixhments that use these cowboys

My wife uses the Whitworth centre in Darley Dale to teach a class in the evening and should be exempt from parking charges. She has done this without issue for over a year and out of the blue we received the notice of the charge. …

Put wrong car details into the system accidentally. They issued a parking charge. However when I produced a valid receipt at the said restaurant for the same date and time as proof and apologised as it was an honest mistake, they didn’t waive the fee.

I have been harassed for months now.
I have sent necessary documents to prove I did not was not the owner of this vehicle! …

Tried to claim twice for one infringement. I paid at a reduced rate and they sent a fresh PCN that was uncontestable.
The address is an over 55 retirement home. …

Scummers!
I have paid at machine and display the ticket even the pay machine is a smart machine record reg. Surprisingly after 6 weeks they send me a PCN of £100. With …

Avoid parking with Civil Enforcement, legal daylight robbery. Paid for parking and because it doesn’t hit there “within 10 minutes” to pay… I was unable to pay via their machine as it wasn’t working, nobody was answering the phones to pay …

Rip off cowboys Sent me PCN with photos allegedly of my car. second photo is but the first photo is almost completely black. It could be anyones car. You cant even make out what sort of car let alone the number plate. it was supposed to be taken in broad daylight. I appealed and then they said I owed £20.00 which is not going to be paid

Operating a con by issuing people with parking fines when they have paid and displayed and parked in designated bays on designated days. Only the fines are issued weeks later when the parking ticket has long since been disposed of. Photos on the PCN are so grainy you cannot make out anything. Terrible service.

STAY AWAY
This car park is built and placed there to rob people for sure.
I went to get my car washed as the place has a very lovely hand car wash …

Disgusting company. Not knowing I had to enter my reg on arrival, I received a letter to my old address saying I had a fine to pay. I received this late as I don’t visit that address very often. I appealed, informing them of the wrong …

This is really annoying we were staying in that hotel. You can’t appeal and you can’t get through to anyone . Never received any letter then I got a final reminder before action . This does not make sense at all

Avoid parking with Civil Enforcement!
I paid for parking, and paid for the whole day even though I was only there for 2 hours. …

Parked at hospital to see my mum after she had surgery. Logged in using the ipad as requested on 25.10.22. Arrived home 29.11.22 to a letter stating I had missed the chance to appeal a lower fee and they want £100. …

Genuinely cannot believe they are in operation. Got a £269 fine all the way through county court, I couldn’t register my vehicle because the store was closed and the machine is in the store to register. Somebody has to challenge this business through the courts and get them closed down.

Changed the parking details from day rate to 24 hours with no notice, use the car park regularly out of hours for 6 a side so didn’t think to check the signs one random week, hit with 2 fines for back to back weeks because they take so long …

This review should have an option of no stars. The parking site consists of many shops and restaurants. We first shopped then decided on a lazy lunch at one of the restaurants. I only found out after receiving the parking fine that the …

Sadly this company is obviously interested purely in revenue and has no people capable of listening. Will now compile a list of their car parks and nearby alternatives to publish online and urge the landowners to switch contracts to …

Stayed at the Rowardennan Hotel on the banks of loch Lomond. Received a ticket for not giving my registration (i did). Appealed through POPLA but was rejected. Hotel have asked to have ticket cancelled but 4 months on im still getting …

My Wife has just received a letter with a £100 fine.
We haven’t even been to London in the car for years yet alone this car park.

Appealed with mitigating circumstances number one – it took over 10 mins to pay as the new voice telephone & pay didn’t understand me or my partner. 8 times we tried between us & on the 9th we were successful. …

Why is this company still allowed to trade when they clearly are scamming people. I paid via credit card a 0.01p was taken out then credited back ! then 2 weeks later surprise a PCN . DAYLIGHT ROBBERY absolutely shocking, shameful and wrong on every level.

I share my disgust of this company with everyone else !!!
They are robbing us all. The British Parking Association should have them expelled !! …

I was sent a fine for a 13 minute overstay in a free NHS car park on my first day working for the trust. I didn’t receive the fine until 14 months later. I thought it was a scam at first and appealed in writing and via the website – to …

Avoid at all costs! The app system to pay does not work! PCN received when app company confirmed they had an error! Nobody from enforcement or landlord side to contact or appeal with! …

AVOID
I’ve worked in Camberwell and parked my car on the parking. Paid £12. I had some problems with payment as some errors occurred in their app. After few attempts …

Caution to any companies considering using Civil enforcement as their parking monitoring agency. They focus too much on penalising the customer, and have found they reject even the genuine appeal cases, which causes a lot of extra work for the companies paying them to look after their car parks

This company never takes into consideration that you were parked with permission when you appeal. I rent a building and forgot to enter my registration onto the screen inside when i was late for a meeting. They claim not to have any …

Disgusting company. Modern day pirates. I had a fine and wasn’t even parked where they said I was. Nobody to contact and nowhere to attach supporting documents to the appeal page. Daylight robbery. DO NOT PARK ANYWHERE IN STONE STAFFORDSHIRE

How do I get in touch with a real human? I have paid the fine twice today but it is still saying that it’s outstanding. I don’t want to try again as it’s a lot of money and my bank is showing that the other 2 payments have gone through so I need £60 back. Iv tried emailing and calling this morning but had no response?

Horrible experience being fined for parking at Dobbies garden centre in Lelant. I don’t know how long ago this company took over the car park. There’s a restaurant in Dobbies so they should expect people to stay longer than 2 1/2 hours if …

Scammers and Shamless company with low life owners/directors who live off by defrauding people. I used parking space which was allocated for Kaspas and shared proof of purchase but they still sent pcn and rejected my appeal …

Do not pay these chancers I never did this was 3 years ago I got my ticket through post. They go through all the motions and letters that mean nothing then when it comes to court they loose their bottle & not show up. Spineless Drips ha ha ha ha !!

Sent me a PCN for a parking fine in KFC which has free parking for 90 minutes daily between 10.30am – midnight. I went through the drive through at 23.30pm and left at 23.45pm so was within the allocated time. I received a £100 fine stating …

Absolute shambles of a company. Received £100 fine as couldn’t pay within the allocated time. 1 machine – mobbed car park! Appealed unsuccessfully, despite having the receipt from the machine paying for all day parking and their own records showing I paid the correct amount, total nonsense. Will I get my £5 parking money back?

Absolutely shocking, gave me a judgment on my credit file for a parking fine i should not of got as i was a customer at a shop, to top it off gave me another 2 fines of almost £300 when i paid my ticket at their machine and did not go over, …

Absolutely horrendous vile company, my wife had a pcn which should have been re-issued to myself, we gave Civil Enforcement my contact info and drivers licence and requested they send the fine to me. They completely ignored the request and …

My daughter used my car and by mistake gave the her own reg number whilst visiting her dentist.
Her Dentist were happy to support my daughters appeal. Company offered a £20 …

Parked behind a shop where it said if I spend minimum of £5 (which I did) I get free parking for 30 mins, still received £100 fine. Scammers

Originally a fine of about £60. Then when appealed, I got a letter back saying they would accept a fine of £20 as a reduction. Definitely a scam as no company would ever do that. Please ignore guys.

Absolutely disgusting how this company get away with there charges and how they operate. Didnt leave the car and was picking my baby son up from a Doctors surgery!!! Your Vile!

I received a parking notice after parking at Wells -Next -The -Sea. luckily I had my ticket to prove i had paid and so appealed. My appeal was unsuccessful because my husband had only entered part of my reg no. I have paid the (reduced) …

DO NOT PAY THEM. Keep sending their threatening letters back to them. Do not give in. They will send you never ending final debt reminders, fake solicitor letters – send it back. Don’t open their letters – send it back. If you receive small claim court letter – challenge it – it won’t go any further. Just smile and wave.

Absolutely impossible to contact other than an automated payment line.
Failed to remove parking charge.
Failed to inform county court of receipt of payment. …

My parents paid for a ticket to park all day in the Wells Next Sea car park. They received a fine which they appealed submitting evidence from their bank statement that the parking ticket had been paid for to the company. No response was …

Charged for no good reason.
I was a customer at the establishment I was charged at.
This company is a leech on the economy, extorting and threatening innocent …

0 stars!!! I would rate 0 if that was an option. Absolute joke of a company. No way of getting hold of them. Issue fines to anyone for anything. E.g When you do pay and display but don’t have the ticket 3 months later. Ridiculous!!

My neighbour brought the CCJ letter to me 3 days ago, as it was my name with his address on it. It was dated 15/07/2022 and it was saying that I have to pay 293 pounds to Civil Enforcement Ltd. I have never got any letters from Civil …

They did not respond to my emails or letters informing them it was free parking after 8pm. Their solicitors hounding me for money for months. Text getting bigger and redder each time. Amount of money owed rising each time as well. Never …

After receiving very upsetting and actually quite threatening letters from the debt recovery agents you used, I had to borrow £170 to pay this Extortionate Fine. I pulled into the carpark in Balmaha in April this year as my 88yr old Mum had …

To the people who have had a fine of £100 if you’re gone past the 10 minute window DONT PAY IT. They took me to court only due to possibly me having a “Expensive car” and the judge laughed at them. I had paid the full day parking but didn’t …

I received a ‘fine’ mid pandemic as I was not advised by the restaurant I was picking food up from that they had to register my car. I appealed and the fine was reduced to £20, which although I don’t agree with the fine was easier to pay …

This company keeps sending (I assume enforcement letters) to my address to a person who hasn’t lived at this address for over 5 years. I’ve been returning them with a note say the person has moved. Another arrived today. No email address or …

Absolutely disgusting my 73 year old father has had seven fines in the past three months for parking in a disabled bay with a blue badge if this Continues were going to take this further

An intentionally misleading name chosen to scare vulnerable people.

They often quote the case of Beavis vs Parking eye in a laughable attempt to …

I’ve just received a ccj for £425 from this company or March 2017 I’ve never been to the place they are saying I have parked I live miles away, I’ve never received a ticket or any form of correspondence from them until this today, why would …

SIZLE company. They keep sending u tickets even though it has been already lifted. They don’t even read your appeals nor reply back