Coast & Country Housing Limited FAQs
how do i apply for a pensioners bungalow
Hi Ann, thanks for getting in touch. The best thing to do is register here http://www.compasscbl.org.uk/ all of our available properties are listed here and updated weekly.
If you need any help at all registering, pop in to see us at:
Coast & Country Housing
14 Ennis Square
Dormanstown
Redcar
TS10 5JR
Alternatively you can give us a call on 01642 771300 and we'd be happy to talk you through the process.
Hope that helps
How do I make insurance claim when I pay my insurance with my rent
Sorry I don't know the answer to that question
If isaid I want aproperty and are due to sign up for key .ca I change my mind
My advice would be to communicate your change of mind to the housing advisor who will be happy to deal with your issues, questions or cancellation as required.
Do u do private repairs
Hi Kev, unfortunately we don't.
Have you sent someone to my address to do an electrical check, ( Lantei )
Lantei do do electrical checks for beyond housing. Check with beyond to be sure you are booked in at some point.
When are they coming round to do landscape round the houses on Woodside and areas around redcar the bushes and hedges are a disgrace covering pathways????
Hi Wendy, thanks so much for getting in touch. If we could politely ask you to head over to our website and fill in this form https://beyondhousing.co.uk/get-in-touch/
If you select the first option 'ask a question or leave feedback' this will get directed to the relevant team and they will be able to respond to you directly.
Thanks very much
What is your policy on rubbish in tenant's gardens
Hi Colin our number is 0345 065 5656 or if you prefer you can fill in a form on our website https://beyondhousing.co.uk/get-in-touch/
Many thanks
Are solar panels available to be installed on one of your properties.
Hi Nick you can request to make alterations to your home via our online form https://beyondhousing.co.uk/alteration-form/
When can we move back 2 flat
s in church close marske by sea
Hi Michelle, thanks for getting in touch. If you live in the flats or are the point of contact for someone affected, you should have already been contacted. If this is not the case, please call us on 0345 065 5656.
How am I supposed to be able to speak to any advisor if I work,as you close way too early I feel
You have the option of sending email and arrange either an appointment to your time availability or if doable you could get your issues resolved by email...
My husband is nit in good health and would like to move into housing association rental bungalow or ground floor flat instead of private rent
he is 80 in April and uses a mobility scooter he lives in Saltburn and would prefer to stay here
Hi Dorothy, thanks for getting in touch with us. Are you and your husband registered on the Compass website? If not you can register here: https://www.compasscbl.org.uk/HouseholdRegistrationForm
All of our available properties are listed here and updated on a weekly basis. By registering with us you will be added to our waiting list and be in with a chance of getting the next available property in your required area.
If you need any help please feel free to call us on 0345 065 5656 - we can help you with your application and signposting for your husband's health.
Do I have to make an appointment to go into beyond housing in Redcar?
WHEN are you doing a general rubbish collection in Bankfields ? We have been waiting for years and the area is now INFESTED WITH RATS
Hi Derek, thanks for getting in touch. We don't have any scheduled at the moment but we post all of our skip days on our website https://beyondhousing.co.uk/events
There's also some information on the Council's website about pest control.
Many thanks
How do I report a repair on line
Hi Sue, thanks for getting in touch. Are you signed up to Me & My Home? You can report repairs, check your rent balance, update your personal details and send us a message. If you're not signed up you can do so here https://meandmyhome.org.uk/
Alternatively you can call us on 0345 065 5656.
Many thanks
Hi I'm moving in to a property today and there is no flooring down in the bathroom is it up to me or beyond housing to put it down
It should be beyond housing cause it's there property, If I was you I would ask them hun
Just wanting to know if there are any plans to replace kitchen and bathroom on burns road before I spend money myself??
Hi Bernadette, if you could give us a call on 0345 065 5656 and we can get the team to check for you.
How do you get them to answer the phone godsake
By repeatedly trying... Make sure you have the right number
Is there any out of hours number to call
It's the normal number 0345 065 5656. Hope that helps!
Who to make a complain about loud music
Hi you can report anti social behaviour on our website https://beyondhousing.co.uk/anti-social-behaviour-hate-crime/anti-social-behaviour/
When is the next driss collecting for whale hill.
Not sure. I'm from Redcar
When are the communal grass cutters starting please. Address Rosemary Cottages marske
How do I go about getting a copy of my tenancy agreement need it to claim housing benefits as I can't find mine
Kind regards
Ball games by youths on beyond housing land. How to stop the disruption?
Can you ever own these houses?
If im in a council property could i hire a skip and put it in a parking bay over the road from the said property
Lady near me has got a rat digging into her home she is a bit bun rebbe she had stroke did call the wrong housing place yesterday they said would get in touch with you she is very upset at this it in her bathroom she is in bungalow and is very wary
How do I apply for a flat /house please as I'm being made homeless very soon thank you
What is being built on hutton grove in dormanstown
How do I get on my home account I've tried but cannot find how to thank you