Controlaccount Contact Infomation

They do not adhere to their core values or the csa codes of practise outlined on their website. They take overpayments for months without informing the customer and then refuse to return the overpayment even though they’ve said they would. Complaints made to various agencies. I just want my money back.

Worst experience ever had.

IT FAKE THERE TRYING TO GET MONEY OUT OF YOU DO NOT TRUST THEM

Very likely to be a scam:
Received a letter in January 2023 stating that I owe their client UPS for “revised unpaid import charges”, claiming that custom charges can be billed …

This place is scam. I called them about a letter I received and the lady I spoke to was very rude and dismissive. She kept telling me they might escalate and get legal on a £60 debt. I told her where to go and left it. Never heard back from …

Fedex are causing me undue stress. I paid nearly £600 in duty in October to receive an EU import. They failed to allocate the money to my account. Three months later I am still being chased for payment, having now received a final …

They do not adhere to their core values or the csa codes of practise outlined on their website. They take overpayments for months without informing the customer and then refuse to return the overpayment even though they’ve said they would. Complaints made to various agencies. I just want my money back.