All in all a good insurance company
Easy and polite staff, great to use .
Very disappointed with Direct line. They do not reward loyalty at all. They tried increased my car insurance by £400 a year with no reason or justification. They also tried to increase my house insurance by a significant amount with no …
The WORST customer care I have ever experienced. Waited on hold for 45mins only to be hung up on twice. Very difficult to deal with
Denied travel claim against policy wording
Tried to claim under the travel insurance policy where a domestic flight in Australia was cancelled and we were rebooked for an arrival 30 hours later. The …