Never answer in the planning office
Don’t get any good help from them!
Terrible archaic website that is hard to navigate and simply does not work.
PB
Phil B
11 months ago on Google
( 1 out of 5 )
Phone line hopeless. They just want to get rid of you and tick a box that you’ve been helped, when it’s just a recorded message with no way of speaking to a human.
I found the website clear and easy to follow. The telephone response was like most other companies but after just three or four minutes I was connected to a very polite and helpful member of customer services.
Well Done HPBC!
Emailed, phoned, written. No response after a month. Trying the last option today, a ouija board. No doubt if council tax was in arrears, I’d hear from then then!