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Daniel Brocklehurst 9 months ago on Google
( 1 out of 5 )

Was living in a flat on a 12 month broadband contract that I was lead to belive was going to close becouse the building wasn’t safe to live in anymore. …

Jennifer O 9 months ago on Google
( 1 out of 5 )

Since moving into my new home, there’s been constant issues with hyperoptic which was already installed there. It’s almost been 2 months and I still don’t have any internet connection – I use my phone data. I suggested sending over an …

Pip Evans 9 months ago on Google
( 1 out of 5 )

Literally one of the worst companies I’ve ever had the misfortune of dealing with. Ordered 1gb line many months ago, and as others have said it’s basically been an absolute shambles ever since. Lost track of the amount of days I’ve spent …

Hyperoptic FAQs

Why doesn't my TV pick up the Wifi

Try to reset the settings in your TV to factory setting and then try connecting, if successful the update your TV software.

Can I pay bill at Hyperoptic Office?
What's the difference between data and megabytes?
when will you be coming to EN5?
What happens, If I take a 12 month contract and have to move within this time?
When is my router coming
why you only in new houses
What happening with connection in my area
I am a bit dim re speeds etc what do I need, I watch movies etc on smart TVs ? I have virgin fibre spouses to be 100 but doubt it as still buffers at times. What do you suggest I need speed wise, please
Last updated

October 31st, 2023 at 10:58 am

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Monday Open 24 hours
Tuesday Open 24 hours
Wednesday Open 24 hours
Thursday Open 24 hours
Friday Open 24 hours
Saturday Open 24 hours
Sunday Open 24 hours

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