Ikano Contact Infomation

It should get minus 5 stars but I needed to give it star to write a review, in my case the Ikano Bank are trying to avoid dealing with a section 75 of the Consumer Credit Act I sent to them, their Customer Service Operatives are poorly …

Appalling customer service. Have been trying to close my account for several weeks. No reply when I send a message- supposed to respond within two days. On the phone on hold for over 20 minutes. Log on again, site down for maintenance, on a …

Phoned for a settlement figure for my loan through IKEA, had no details to hand, got through within minutes, the person was very polite, found me with my postcode and gave me the figure and bank details. All good, done within five minutes.

Absolutely useless at answering the telephone. They’re only available on the telephone 10am to 2pm and you’ve at least an hour waiting listening to terrible music. I were 34th in the queue, 59 minutes later I were the 17th… so I gave up. …

Diabolical service. Trying to get an early settlement is like trying to get blood from a stone. Cannot find a phone number to speak to an actual person. They NEVER email back. Total rubbish.

Tried to contact to change address. Was told to ring between 10 – 2 (which is ridiculous). Called at 12 to be told “we are at lunch. Line is closed. Call between 1 and 4:30. …