PW
P W
2 years ago on Google
( 1 out of 5 )
Tried to sing up online it was difficult to do so I ended up going with another firm.Pathetic sign up service.
Marketing on their website: “Cover for loads of activities; including Snorkelling, Water-Skiing, Cycling, Golf, Fishing, Surfing” …
Travel insurance was far cheaper than most other companies for over 75’s with pre_existing conditions (blood pressure,type2 diabetes etc.) but of course, we must trust that they give the promised service should it be required.
Used the claims number on the policy document. Spoke to a member of staff from Axa (the Underwriters) – very helpful. Claim decision still outstanding but the process was well handled.
Awkward claims procedure. Their links to start the claims process didn’t even work – had to waste time chasing up others. And now stuck waiting an age for any progress with the claim. Slightly more expensive companies (some only by a few pounds) have always been a better option than this. Don’t use them.
Somehow they are the top recommendation on MoneySavingExpert. Not sure how they managed this because their service is awful. Before going away I needed something clarified in the policy, they said this would be easy, but instead of sending …