Average reviews from all platforms
Average reviews from all platforms
Your Business? Manage your review for FREE
Manage your ReviewDon’t Forget to Share your Valuable Feedback
Write a ReviewUsed the claims number on the policy document. Spoke to a member of staff from Axa (the Underwriters) – very helpful. Claim decision still outstanding but the process was well handled.
Awkward claims procedure. Their links to start the claims process didn’t even work – had to waste time chasing up others. And now stuck waiting an age for any progress with the claim. Slightly more expensive companies (some only by a few pounds) have always been a better option than this. Don’t use them.
Somehow they are the top recommendation on MoneySavingExpert. Not sure how they managed this because their service is awful. Before going away I needed something clarified in the policy, they said this would be easy, but instead of sending …
Travel insurance was far cheaper than most other companies for over 75’s with pre_existing conditions (blood pressure,type2 diabetes etc.) but of course, we must trust that they give the promised service should it be required.
Marketing on their website: “Cover for loads of activities; including Snorkelling, Water-Skiing, Cycling, Golf, Fishing, Surfing” …
Tried to sing up online it was difficult to do so I ended up going with another firm.Pathetic sign up service.