No air conditioning. Awful trains
Always late, always dreadful.
Trains need deep clean and new cushions. First class was dirty class. Would rather catch the bus then get on the train
Trains are good but organisation is totally bad… for example today, on July 18, 2021 I have a train to Northampton at 19:06. Now is 19:21 and still we are on the platform at London Euston. And still we are waiting when a train driver will …
Provided incorrect rail strike information and wasted my time and money
I was travelling from London Euston taking a train to Hemel Hempstead and the team there was fantastic! I had left my bag on the train and was in a panic, however the customer service was amazing, and they got my bag back to me! Thank you all so much