Luminus Homes Limited FAQs
dose this company only have 1 person answering the phone 1sts its waiting 10 mins then waiting 20 mins who jumps in frount
Are Luminus tenants in Sawtry allowed to park caravans on their driveway?
No, the terms and conditions of tenancy state that recreational vehicles cannot be kept on Luminus (now known as Chorus Homes Group) land. However, permission can be given upon consideration of circumstances.
David Endresen.
Can my brother, who now lives at my address also, please be added to the rent book,as he will pay some of the bills.He is Stephen Endresen
you need to contact the office and your housing officer for an answer on that one
What can do about fly tiping please
Report it to huntingdon District council
Hi,
I would like to know if there's a heightlimit with Fencing?
As I want to add bit extra height to my Back Garden fence
When we got approved in June for our Composite fencing they said no more than 6 feet in the agreement.
Can untaxed and scorned cars be parked on Chorus property?
In our Assured tenancy agreement it states there should be no SORN or untaxed vehicles on chorus property but they do not seem to enforce it unless a neighbour complains
Do you get any help with your rent when you become a pensioner
Depending on your financial situation.elible for help if savings under 23k
When are the rent free weeks
2 in Easter 2 in Christmas 52 weeks in a year take 4 of for free weeks 48 rent + service charge* 48 divide by 12 is a monthly rent
Is it possible to visit 9 Lammas Gardens to change the fire alarm. It has been going off for a few days now and I can hear it in my house, 17 Kings Gardens, which backs onto the property. It must be a lot worse for the residents of 8 Lammas Gardens.
You need to contact Luminus directly and mention it to them
How long can my daughter stay with me before I have to inform them that she is living with me
How do i find out if i have the right to buy my home
How long do I have to live in st neots before my daughter can apply to luminus
You dont apply directly to Luminus. Your daughter needs to go on housing list at the council
Do they paint homes before returning
letting
Luminus try to keep their housing stock in a good state of repair. Before the merger the budget was a little tight which meant waiting a little longer but generally they are quite good. I know that they had a long list of improvements on list for the housing stock going forward so it's worth giving them a call so that they can advise you about your property. The best time for calling is either early morning or later in the afternoon.
When are the "rent free weeks"
Yes I believe so but customer service team will be able to tell you more. They are open Monday to Friday
Who can I get advice from within luminous to report a neighbour who constantly let's it's dog use the entrance to our adjoining front doors as their dogs toilet?
The best thing to do would be to phone luminus and explain. Dont let them fob you off because they don't seem to want to get involved with problems out side of the office. It may be a good idear to keep a book and write down every time you find toilet maybe take a photo to show what is happening. Maybe the environmental health dept. is there any way to fit a scout camera. But please don't let luminus fob you off
How do i add my son on tenancy agreement? Thanks
Go in to the office, I believe you actually apply for him to be added rather than having a right to do so if that makes sense, but I might be wrong... Or maybe it doesn't matter lol
Who is luminus merging with
How much is to fit a ramp to the front door
Do they have carbon monoxide detectors fitted as standard
I have a shared ownership property and looking to sell. Can I go straight to an estate agent or do I have to let you have first crack at selling it?
How long can I leave my home for to go on holiday
what do i need to do like fill in form etc as my friend has moved out
I live in a flat I have a very small lawn do I need to get permission to remove the lawn and replace with shingle
Hi , my husband and I need to move to a bungalow due to our disability, and also we have a son of 28 who is my wife Carer , and lives with us, but he will need his own, place to live in , then he can come to mums, care from his place of residence,
What can I do about a neighbor who is frighting with people he don't know and says he going to brake down my doors and saying he is going to kick my head in I have already reported to the police but nothink as been done