I have never been so annoyed about such a lack of service. You can't get through to anyone without going through hoops. Even when you do get someone to put you through the phone rings out. Why are we paying council tax for such a rubbish service. You can only get to the recycling depot with an appt no one to tell you how to do it. If I did'nt pay my council tax you would soon have your legal dept onto me. How about me reversing the last statement and get my legal team on the council.