Moat Homes Limited FAQs
How do we vote against Moat for the next award shambles as I think most residents are disgusted such an awful company is being lauded for it's abuse/neglect of the poor?
Yes very poor I agree with you and trading standards should be invoked there not good at all if I known how bad they are I would have never had bought from them
I have been trying to log onto the Moat website all morning with no success, I wanted to pay some rent, I am now going to have to call to pay which will cost me, not the first time this has happened, not happy!
Lee, if you would like to send me your contact number, then I can get the team to call you. Regards MH
I'm trying to find the history of Moat Homes, how & when it started, who came up with the charity idea etc. I've asked Moat for this information but was told they
don't know how it started and there's no info they can find. Can anyone help please?
Most are really horrible and should be stopped
Can I get a reduction from the council if I do the right to buy scheme thingy, don't know much about it to be honest
Would not enter anything with moat homes
I need to find away of paying of my rent arrears can any help me
are you on housing benefits? have you applied for DHP (discretionary housing payments) from the local council that you live in? you can apply and then backdate to when you need the help from....it is a little extra not designed to be a permanent increase however. you will need proper reasons for not paying the rent in the first place however.
I'm trying to log into my moat but it's not allowing me to. I also tried to get a email for me to reset password and after hours of waiting still nothing had appeared.
I had same problem you need to reregister on mymoat
Can you drill into the external wall of a house which has got what looks like Polystyrene on the brickwork.
Hi William, If you have any queries relating to the structure of your property please contact us on 0300 323 0011 and we will be able to refer your query to our Technical Team. Many thanks ^NT
How long should I expect to wait for someone to answer the phone on a Sunday been waiting 1/2 an hour now
Hi Lee, Whilst our offices are not open at the weekend, we do have an out of hours service who are able to help in emergency situations. I am sorry that you have had to wait that long. If the issue is still outstanding please speak to our customer services team on 0300 323 0011. Many thanks NT
Do I have to get permission for a conservatory?
You probably would need permission. You could send an email to check.
Moat's offices reopen on 2nd of Jan. If you sign up to MyMoat off their website you can access a lot of your information there
How much does it cost me for you take a bed away for me
I would recommend contacting your local council. They may charge a small fee or take it away for free. With a small fee they sometimes offer to take up to five items. Hope you have found this information useful.
AM trying to find a flat in Maidstone near KIM'S hospital
Would not go with moat housing they are rubbish uncaring worry more about their staff then residents im trying my hardest to get away
I am a cbh tennent can i aplay to go on mote housen
I wouldn't there are hopeless honestly they look after their own and *****the tenants
I tied to email on info at Moat and it does not work so I posted it on customer service thank you I still not happy
does moat ever read the reviews on google cos if they did they wouldn't just take the money and any repairs that are needed would be fixed if I knew they would be this bad I would never have bought my flat please any one reading this give moat a mis
Do most give any free week rent as this never shows on my satament thank you
Does anybody else living in a Moat Association House have what looks like Polystyrene covering the external brickwork of their house.
If I got a text message saying I have been nominated for a property dose it mean I'm being offered it
What is the best fixings for wall fittings on the property on stoke on trent property
3 weeks without a lift, second time this year. I live on the 7th floor and suffer from lung cancer.
My little boy 12, we have lost home delivery option.
What are we meant to do. ..been ringing MOATS but no explanation is given
Google
