Moneybarn Contact Infomation

very helpful people and great to deal with .. highly recommended..

Hi Betsy, you can only have one finance agreement with us at any one time, but if you're wanting to explore whether we can offer you a new finance deal once your current one expires, or if you're exploring settling the current agreement and then want a new finance agreement we can look at options with you. We may be able to offer you a better rate as a returning customer where you've never missed a payment, and depending on your circumstances and the normal credit checks we need to carry out. The best thing to do is to call our Sales team on 0330 555 2505 and they'll be happy to run through that with you and see what we can do (they're available Mon-Thurs 8am-8pm or Fridays 8am-6pm, or Saturdays 9am-5.30pm). Thanks, Moneybarn

I don't know much about this topic but I do know they have a team of people to help with this kind of thing. It might mean refinancing on a different car or they might come up with a deal of some kind

They were helpful on the two occasions I missed over the four years

Have you been in touch with the garage you bought car from. Does car come with warranty ? Car I bought came up with engine light called garage and they sorted it straight away very good place to buy used cars Adr of hanningfield.

Hi Paul, thanks for your question. If you can give our Customer Services Team a call on 0330 555 1230 (if you haven't already) we would be more than happy to talk through the options you have. We will always want to support you if you need a bit of flexibility with your finance payments whatever the circumstances. So if you give us a call we can understand what's happening and explore the best option. Many Thanks, Sam @ Moneybarn

Hi Daniel, I believe the best thing to do is to ring our normal number but adjust it if you're calling internationally so i.e. our normal number is 0330 555 1230, adjust that to 00 44 330 555 1230, or +44 330 555 1230. That number operates like a local rate UK number when you're calling in the UK and should be within your free minutes package if you're calling from a mobile (or may be free if you have a free period on your landline package). But internationally you may incur some extra costs depending on your phone provider or how you're calling so you'd need to check that out with them. If you do call us, our Customer Services Team is available Monday-Friday 8am-6pm and Saturdays 9am-12.30pm (and we're extending our Sat hours to 5.30pm from next week onwards). I hope this information is helpful. Thanks, Moneybarn

Never had a problem with them at all, always answered phone if I have rung, but never really had to apart from when we changed our car. Very helpful

you can get an early settlement over the phone that is then valid for 28 days. I have just settled early with no problems

Hi Ken, I'm sorry to here about your work situation & that this has made your agreement unaffordable for you. If you believe this will only be temporary then there are a range of options we can support you with, including a possible payment holiday. There's more information on that on our website at https://www.moneybarn.com/contact-us/. If however you believe the agreement will now be unaffordable for you in the long term Ken then you have a range of exit options available to end the agreement early, and the best thing to do would be to contact our Customer Services team to discuss those options in detail and find the right one for you and your circumstances. To reach the team you can call 0330 555 1230 Monday to Saturday between 8am and 5.30pm (excluding bank holidays) or send us a secure message via your MyMoneybarn online account. I hope this helps Ken and I wish you all the best with your work situation. Kind regards, Mark @ Moneybarn

Not sure but I know one thing they cost me lot distress and anger

Not had it two years yet so not sure. But they are better than most

Hi Martin, thanks for your question and we're sorry if you're unwell with COVID and wish you a speedy recovery and good health. In terms of your finance agreement, the answer is it depends on the impact that contracting COVID is having on you. The best thing to do is give our friendly, helpful Customer Services Team a call on 0330 555 1230 (if you haven't already) and we can talk through your circumstances in more detail. We will always want to support you if you need a bit of flexibility with your finance payments, whatever the circumstances. So if you give us a call we can understand exactly what's happening and agree the best way forward. Many Thanks, Sam @ Moneybarn

Unfortunately my friend it can. You are the registered keeper but the finance company own the vehicle until the final payment

Usually try to connect with ZUTO, cause Moneybarn is depending from this company

I would suggest you give them a call. They are very helpful.

7 years old

Payed took about a week for my van sale.from paying deposit on Thursday and they paid van company Monday as I piked it up on wensday so a couple of days realy as don't think they count Sunday a a working day

Try it as you'll never know x