Healthy family team members are amazing specially around Eastwood
No point in having a PALS service if there are no staff.
The clue is in the title “LIAISON SERVICE”. Very difficult to liaise if you are not contactable. As for your current excuse, you can’t catch Covid 19 from talking on the phone.
So far the service is not to any standard, well it may do if you live in the middle of a war zone, can’t get through on the phone and when you do they don’t have a clue what your talking about due to lack of training….
Bring back CITY CARE
Waited over half an hour at my local surgery and the agent didn’t turn up. Secretary tried to find out why and was told that they were stuck in traffic. However, they failed to notify anyone about them being late until they had been …
I’ve been under this team for 2 years now I can honestly say they have been fantastic with me and helped me so much . Dr jolly is a fantastic doctor. My cpn Sarah has been my Rock I couldn’t of asked for a better cpn or a better doctor I think they all work well together and are very caring and professional.