Overclockers FAQs
Can you give me your email, I have some questions. Thx
They do live chat on the website..
Ordered a Samsung Odyssey G9 on Monday with next day delivery and hasn't arrived yet. Tried calling you all and and I have left an enquiry. Can someone please get in touch?
I understand they are busy but why advertise next day delivery if they can't provide it.
I'll call 9am tomorrow morning
Thanks for the help
I am in the USA. I know this may be a silly question ... but are there any financing options to customers outside the UK ?
Any idea when you will have Moza R9 wheelbase instock?
is overclockers open tomorrow bank holliday monday
Only if you bring us Pizza :)
(Yes, for collection)
Hi Emma
We are open, but currently just for click and collect, sorry for any inconvenience caused by our shop being closed at the moment, We are hoping that we're able to re-open our retail store next year.
Kind Regards,
Overclockers UK
Can I buy PC components in store? Do you have the same product range as online? I want to get a CPU and a motherboard.
The shop front isn't open at the moment but they do allow store pickup when items are purchased online. They bring it to the car.
can you pay in instalments?
Yeah. You can use either the 3rd party company (depends on who they're with at the time) or you can use PayPal credit.
Do you sell gift vouchers for Xmas gifts as items requested are not currently in stock?
Hi Cheryl. We do indeed https://www.overclockers.co.uk/vouchers
I placed an order yesterday with yourselves and am expecting delivery of the product today. So far I've not had any conformation from DPD that the delivery is on its way?
Am on the phone to you at the moment, but so far 38mins and no answer?
Do take a little while to answer but when I spoke to them earlier this week they guy on the other end was really helpful
Can you take all your pc parts to store and will they build it for you?
Hi,
Our store is currently closed, we only offer pre-built systems through our website, we don't offer a service to build a system from parts that you provide.
Regards,
Chris Montgomery
Hi,
I'm sorry you're having trouble getting in touch with us, our phone lines are very busy at the moment, Please send us a message through our website using the link below and someone will get back in touch with you.
https://www.overclockers.co.uk/part-returns-enquiry
Regards
Chris Montgomery
Overclockers UK
Hi there,
Im trying to call but there hasnt been any answer and im in request for a RMA, any help?
Hello Omar,
Our call volumes are exceedingly higher than usual at the moment so there may be a delay in getting through. We are doing our best to answer all enquiries as quickly as possible so I would certainly recommend hanging on the phone when calling. Alternatively you can use our email webnote systems to get in touch.
https://www.overclockers.co.uk/part-returns-enquiry
Thanks
James Bailey
What is your returns policy ?
https://www.overclockers.co.uk/returns
Hello people! I have a question. I am looking to buy a corsair obsidian 1000d, but it does not have an option for shipment and I live about 4 hours away from OC. Is there a way for them to post the item differently?
can you do drone repairs
No drone repairs done here
Are all the items new?
Yes they are, as long you do not buy a b-grade item. :)
I have a Microlab FC360 5.1 which is making a buzzing noise and distorting the sound from the speakers . Is a replacement available
Best to give them a call, they have a massive range so I'm sure they'll be able to sort you out.
Hi, May I please have Overclockers email address for initiating a compliant?
You will need to go to the website, in the contact section there's a webnote system which is used to deal with questions about your order and complaints. You will be asked a few questions which will guide your question/complaint to the correct department. All complaints go straight to managers who usually are quick to respond to resolve the issue. Make sure when you send a webnote to use your order number or invoice number, as this will link all your webnotes to the relevant order so they can provide you with the best support possible
Hello!Can i upgade my samsung RC 520 laptop?I want a new graphic card.Now i have Nvidia geforce 520m.Tnx!
Normally you can't change anything more than storage or ram in a laptop.
gtx660ti
can run elders ring ??????
Why do you think no one will remember how bad of a company you have become?
Everyone will remember and never shop with you again.
The only way to contact is by calling, no email nothing really poor quality services, considering covid-19 that's something that should have been thought about. Blaming covid for delays. bought an item paid next day delivery for nothing
Been on hold for 30mins now, ordered somthing yesterday morning for next day delivery and its not even been picked yet.
Can some get in contact with me.
Hello my wife has ordered a PC Aimee Williams Infin8 Swarm Mrk 2 yesterday. Will this be shipped for tomorrow as ordered next day 08/11/2020. Thank you
I ordered a BenQ monitor from you on Friday, 2 Oct 20. I received the order code: OC4056975 and Txn No:58n0bxeq and notification that I would receive an e-mail in confirmation.I have yet to receive the e-mail, why?
Why do you charge for shippinh YET take over 10 days to ship, the only reason i ordered here was because my item was out of stock everywhere else, its been 13 days and my delivery said next day and yet it hasnt shipped yet, absolutely horrible.