Overclockers reviews

The staff are great 70% of the time when you can actually get through to someone on the phone…. deliveries can be extremely delayed without much warning. There have been occasions I’ve been on hold almost 1 hour too sometimes be informed …

Don’t expect next day delivery from this lot even though they advertise it. They’ll not deliver your package on time, they’ll not accept any responsibility and they’ll close your complaint ticket and pass the buck onto the couriers even …

I bought a motherboard off their website back in September everything seemed good back then. Skip to January when i needed to send it back under warranty because the board didnt post the operating system. Getting in contact with them can be …

Made a order for a monitor and 2 hdmi cables. Paid for next day delivery. Email says it’s ordered and they’ll get in touch when it’s dispatched. I get nothing, call up the next day to see if they sent it. Of course they hadn’t, Something …

In the past I’ve had a very good experience with these guys but lately it has been shameful. …

Stay away! do not order from this company. spent 2k on a broken laptop and not getting a refund or replacement! should of looked at recent reviews!
Edit: there is no damage caused by me inside the laptop…

Dear Overclockers Team,

I hope this message finds you well. I am writing to express my concerns …

Slow to ship items out, poor customer service, expensive. Not impressed. Once a good company, now they are destined for the dustbin of history. …

I brought a gaming rig back in January. The power supply failed and I diagnosed it myself. Contacted the technical team and they allowed me to have a new PSU that was £100 more than the one fitted free of charge. They also let me fit it …

item showed as in stock and i paid for next day delivery. when i checked next day it had no update and now showed as out as out of stock. I was left to chase this order myself. was told in a very mater of fact way it showed as in stock …

You will lose your money there.
I ordered Gunnar Optiks Torpedo 360 in this store.
I paid full price for a brand new item (as a gift to my brother) but they sent …

I have used overclockers in the past with no issues, I have 2 prior reviews on Truspilot which was really positive, However how they seem to have fallen. I should have learned my lesson after the whole 3000 series GPU debacle but nope. …

My computer hasn’t worked for months, they’ve finally agreed to rebuild it and despite the fact that I delivered it in person to their head office they shipped it to an address that I haven’t had in 2 years despite advising me it wouldn’t …

I have placed an order with these last Wednesday (08/03/2023). I have heard nothing about delivery or my order status as I have messaged them multiple times by opening tickets on their customer services section of their website. I have only …

The only problem I have is that they advertise deliveries of Saturday and Sunday for which you pay a premium, but they are actually closed on those days. I paid for an item on Saturday morning to be delivered on Sunday, paid almost 15£ for …

2nd time I’ve ordered from them and 2nd time there’s been a problem. Ordered nearly 2 months ago.. in stock items not dispatched as put of stock items were waiting. Out of stock items came in and in stock items were then out of stock! They …

Bought a PC end of 2021, Had nothing but bother with it. Sent it back for repair twice, and still can’t even play a game on it as it keeps crashing. Fobbed off constantly with what is wrong with it, done all they’ve said and still the same. Wouldn’t buy from again.

always great advice, service and friendly, helpful staff – looking forward to my new PC build next week – the last one lasted 10 years and NEVER crashed once – until Wednesday when the MB blew a gasket lol – keep up the good work OCUK

I finally agreed on a build and purchased all the components through Overclockers for shop collection. The order was ready for collection less than 2 hours after placing it and the process was very easy once I got to their store front in …

I’ve been using overclockers for around 15 years, customer service has gone further down hill, they now have closed the shop with a sign outside saying you can “click and collect” after doing a click and collect and receiving no email I …

Orderd a new GPU, about now was a good time I actually went higher than i normally would. Smooth experince and quick turnaround on delivery very happy indeed. Went from a 1080ti to a 6900 xt, excuse the cable manage in my rig 🙂 next …

Oversold GPUs they could not deliver – did not inform customers. Customer service told me they had no intention of informing customers, but would keep money (including “guaranteed delivery” costs not rendered) and switch to preoreders that …

AVOID AVOID – Shambolic customer service, just ignore emails and calls, result is having to fight with manufacturer direct. Nothing like it used to be – would give zero stars if possible!

Still the best of the best. Customer service is still second to none after 20 odd years of service. …

Do not buy a GPU on release date from this place. I Bought the 7900 XTX which the website stated ‘In Stock’ only to find out after contacting customer service a couple days later that they’d oversold this card which has resulted in waiting …

Service is always helpful and responsive, if nothing else their CS team deserves 5 stars

Since moving from the showroom they had it has, unfortunately, exposed the arrogance and ignorance a lot of the staff have. As someone who had purchased from them when there were in the little place in Fenton, I will no longer be bothering.

Bought a £1200 graphics card. It broke after a few months. I decided to try it in another PCI-E slot and a wire caught a fan and broke a single blade. The card is still broken (a memory issue, it just outputs blackness now) and in exactly …

I’ve used overclockers for everything computing for 8 years, previous pc’s laptops and components and I would always recommend them to friends looking for good quality builds. …

Travelled from Manchester to find that this is only a warehouse with the option to click and collect. You can’t see the products physically

Ordered the Infin8 Swarm which comes with various upgrade options.
Believe my order date was around mid-to-late April, and the PC arrived Tuesday the 25th of May. Despite scarcity of parts in the current climate, it arrived a …

I purchased a high-end 270hz ASUS monitor that I thought should surely be PS5 compatible. Turns out that despite ASUS’ marketing, the product wasn’t properly compatible with 120hz mode or VRR. …

Had an issue 18 months after I took delivery, completely my fault.I spoke with Damian who was patient and incredibly helpful thus Problem solved.
Thanks to Damian.

Really happy with my new PC – they said it would be 10 days to build and arrived a day early. Packed really securely and the information in the box was simple to follow. Did a lot of shopping around first to find the best system for me and I felt they were good value for the performance. Would recommend.

First purchase from Overclockers and I was very impressed. My system looks pristine and runs perfectly. It really is worth the wait for the 10-day build time as I could never have made a system look that clean if I had bought the components and built it myself. They even threw in a free pack of Haribo!

This company will only help you with faulty products if it’s inside of its legally required 30 day period, if your product develops a fault one day outside of this period, they will just tell you to deal with the manufacturer regardless of …

They straight up scammed me just before Christmas, they sent me a completely different card (dead stock) to the card advertised, described and photographed online, said that it was an inventory mistake, and were unable to replace it with …

Great place to order PC parts from for a reasonable price. Half of my custom built PC is with parts from Overclockers and always high-quality with fast delivery. Definitely recommend!

Have used Overclockers before and have always had great service. Got very quick reply when had a query regarding my order. DPD delivered and the outer box was ripped wide open, driver was gone before I could say anything but luckily everything was there and untouched. Would have been more than 3 stars if not for the delivery.

I have used this company a number of time and never had an issue but if one of your items fails don’t expect any assistance. My 2 year old mother board failed after 18 months, and this is seemingly not covered under warranty due to the …

This is my second PC from Overclockers (last one was 7 years ago, so long overdue for an upgrade)
Customer service is excellent. Rang to ask for some advice on what I could get …

Items dispatched on day of order, and arrived by DPD the following morning even though it was a weekend. Good price and working. What more can you ask for. Would use again with no hesitation.

I was sceptical that I would receive my purchase within good time, due to no fault of Overclockers UK, due to the fact the monitor was only just released, but they supplied and posted immediately on acquisition, arriving on a Sunday. …

Mail order was excellent- next day, and completely as expected. But the day before I’d gone to purchase, only to find the place locked up. It time to reopen a counter (I’d prefer to see the brilliant showroom you had, but I can see that was expensive to run).
Counter please.

Worst customer care, you will ever receive you will get your stuff, but good luck if you need to get something replaced

Ordered a few bits to build my PC, arrived quickly no dramas with that. Got to building the PC a few hours later realised there was a problem and a recall on the motherboard. Contacted OC which the technician on the phone verified the …

Good package which arrived next day even when I placed the order five minutes before the limit (17:00) for next day delivery. Price was good for me. Had some free gummies to sweet up the day.

I ordered the DK-05F desk from Overclockers UK on the 13th of November. Upon assembling the desk I immediately noticed a few problems. I called Overclockers and they said they would only be able to process a refund since they no longer have …

I bought possibly the most expensive laptop of my life from Overclockers! It comes after repeated failure from buying secondhand ones from the likes of Amazon and Ebay…a classic mistake because they have all failed me by breaking down …

We bought our son a pc from Overclockers, from my initial telephone enquiry to despatch it was an amazing service, friendly, helpful and non pressured. Then DPD decided it was a 72hr delivery service instead of 24. Again Overclockers were …

I can’t complain, Overclockers UK we’re super professional throughout my whole order I called a few times to query where my order was at and each time the people who answered we’re polite, friendly and ready to help! …

All went well. I paid on the overclockers website as a guest and using Amazon checkout. I still received delivery updates, invoice and my free Nvidia game code (written after the name of the game on the invoice) to my Amazon linked email …

Wanted to drop £600 on some hardware, no in store phone available on the weekend, would have to physically place the order to see when click and collect is available from (which would have been the whole point picking it up today). Install …

Great range of products, I bought a SSD mounting tray for a cheaper price than Amazon. Selected the cheapest royal mail delivery and still had it in 3 days. …

Spoke to sales about a item quick response then bought, kept in touch all the way by text about delivery. Very happy customer

Excellent value for money. My system was well built and looks so good. An issue I had was dealt with quickly, professionally and totally to my satisfaction. My PC performs exceptionally well for the price I paid. I will certainly return to Overclockers for peripherals and my future system needs.
Thank you.

First time using Overclockers and was recommended by a friend Bought Jonsbo RM3 case which I’d been admiring for a while so was pleasantly surprised at the price …

I ordered a gaming keyboard and mouse set for my husband’s birthday at half price and it was delivered 36 hours later, carefully packaged and with a treat inside too. Delighted with the service!

Order came sooner than expected which was great, setting up was a breeze and the product runs smoothly. If there were any questions during the delivery process, customer service was super helpful and responsive

Rude unhelpful and totally bone idle. Used to be an amazing company.

Avoid at all costs not worth the headache.

Great online store with much improved customer service over the years.

Quality choice of watercooling equipment with very competitive prices on …

I ordered a new computer from overclockers. I used them many times before for parts and they are always excelent so had no problem ordering a whole computer. I am a guy and i have no shame in saying i wept tears of joy when opening the new …

I recommend every Overlockers great service, great Customer Service answer all questions, in case of contact I recommend calling because the answer is immediate and every question is answered or advised by very nice and efficient customer …

Fantastic ordered rtx 3060 brilliant price 30 minutes before cut point of next day delivery. Was notified immediately what stage parcel was at every stage and arrived 10:00 am via DPD amazing. Exterior packaging ABIT bruised not alot of …

Good prices, especially with bundles and they toss in a few extra snacks in the box. Everything arrived in one piece but some of the components aren’t in their original packaging, although that didn’t make much of a difference. Some of the …

Cannot speak highly enough about them. Custom built my new gaming pc and it arrived 9 days after ordering. Never had such a seamless pc set up in my life, it really was a case of unboxing it, removing the packaging (10/10 for the way it was …

I was doubtful about sunday delivery when i ordered on the saturday, but these guys dispatched and it was delivered next day. Also was the best price available online for my graphics card. Would recommend and would use again.

I bought a 1TB Seagate BarraCuda hard drive in late 2019 from Overclockers. I remember it turning up in an anti-static bag wrapped in bubble wrap and not in an original box along with a tiny bag of sweets made from animal products for some …

I made two purchase with Overclockers, one for a gaming PC and other for a gaming chair and had a great experience. Easy and fast process all the way.
Very satisfied with their service and will be purchasing from them again.

A once great company, now a company to avoid at all costs. Very poor customer service. …

Paid for and was told I would be in receipt of my expensive order on a Saturday. Didn’t receive till the Tuesdays and had no customer services to ring over the weekend. I spoke to the carrier and was told “its tough luck you will have to wait”. wont be ordering from these guys again.

Bought a funky keyboard, delivery was very quick even with standard postage. Product arrived well packaged and undamaged. Very happy with the service.

Always good service from Overclockers. Website is easy to navigate. Good prices on hardware. Stock levels are good. Item purchased does what it says on the tin, that’s a good thing 😁. Ordering process and delivery was also spot on. …

Good place to buy and pick up from the store. You order online and 1h later order is ready for collection. Delivery is £9.99 so better to spend that money on petrol and get it from the store the same day.

Having been watching their website over the past month, and with the GPU prices coming down, how can prices increase within a matter of 12hours. £50 overnight for the same GPU!!! Is this how it is now? Ripping gamers off just because they …

I’ve previously bought components and a new PC from Overclockers and the delivery/customer service/pricing etc. were very good. I’m leaving the five star review due to their 3 year collect and return policy. My graphics card started …

Fantastic service, will help anyway possible and such a nice place to visit

Been with them from 2020.

Never disappoint, alway despatch and arrive on time. All part come secured and …

Absolutely great company, prices are really competitive, very fast build time even during a very busy period. I had a few queries so I rang up and the phone team were clued up and were able to answer my questions concisely. a first time …

I ordered a watercooler from overclockers on Wednesday 12th April and I paid for next day delivery, but I have just received an email saying that I won’t be receiving my item until Tuesday! I understand that I ordered it quite late in the …