Sandwell Metropolitan Borough Council Contact Infomation

Communication skills between the teams are shockly poor!! I lost my sister and had to stay with my mum who is in the sandwell borough as we dealt with the loss. To then recieve a letter she was still living there even when they was informed …

Sandwell Council House,
Freeth St,
Oldbury …

I emailed Sandwell Council and had a reply telling me they could not help me but to call a tel. no, and to press option 3. After pressing option 3 there were several more options. I pressed the one which was relevant to my problem, and …

Unable to get through to anyone over the phone or get a response via email. Have applied for a council tax refund now over eight weeks ago and haven’t heard anything despite chasing it almost every week. Absolutely incompetent council service, seemingly providing absolutely nothing in the way of support or help to its constituents.

There is an abandoned car outside my house.
I contacted the police. Their automated system advised I call my council.
I called Sandwell council. After 5 mins of automated messages, they advised I …

There needs to be a 0 star options for the incompetent people that work here. Absolutely shocking service. Seriously difficult to get through to an advisor, 50mins waiting time each time. I called on 2 occasions, the phone options make it …