Thames Valley Case Management Unit Contact Infomation

Thank you for your message. Your feedback has been passed along to our management team, and someone will follow up. Alternatively, if you need to connect, please call (519) 668 0624, or call Reach Out (519) 433 2023 for immediate mental health support.

While we do partner with several educational institutions to provide supports to their students, this question would be better suited for your local education board or post-secondary institutions.

Most of our services are free of charge. There is a fee associated with some programs, such as the mandated program for impaired driving.

I called the queens site cmha and a lady named Ruby said to go in during their walk-ins. She told me 9:30-3 Monday-Friday. She said they would be able to do an interview and fill out some sort of application form.

I find them generally pretty good on returning phone calls, I tend to do all my communication with my counsellor by email, which is always an option especially if you don't have a regular phone number.

We are closed for statutory holidays including Thanksgiving.

Hello, you can fill out the Welcome Form on our website: cmhamiddlesex.ca/intake-form/ and someone will be able to assist you.

Yes they do. The heartspace program is wonderful

Yes there is. Individuals can web chat with a professional through the Reach Out website reachout247.ca

They do drop in intakes every day now, from 9am to 12pm and 1pm to 4pm (Monday to Friday). Prepare to spend a few hours for the intake and its best to come as early as possible to ensure that they havr enough time to complete the intake and you don't have to come back a second time to finish it (which can happen) and to ensure that there are enough spots available as they can only do so many intakes...although I don't think this is as much a problem as it used to be when it was only 2 times a week, but correct me if I am wrong. You can either drop the person off and they can call for a pickup when they are done (they have a lobby phone that is free to use for that). Or you can wait with them, they don't have a problem with that either. Probably best for the person to do the intake themselves as people are generally more honest without doing it in front of a loved one but if that is necessary to get them in there, I am sure it could be arranged. Sorry no one answered this sooner.

Free for most services

Free smoking cessation program provides counselling and Nicotine Replacement Therapy which may include patch, gum, inhaler, or lozenge (depending on availability)