Thompson & Morgan

Thompson & Morgan Service Phone Number

Customer Service Number

Thompson & Morgan Service Address

Office

Poplar Lane Ipswich Suffolk IP8 3BU

Thompson & Morgan average review score

Google
5.0
80

Thompson & Morgan recent reviews

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Carl McDowell 9 months ago on Google
( 5 out of 5 )

Excellent deals on occasions and good quality and varieties of plants, seeds and bulbs. The service hasn’t been without fault but when brought to T & M’s attention, the appropriate action is taken to make good. A super customer service. In …

TM
Tonia Morgan 9 months ago on Google
( 5 out of 5 )

Ordering was easy, I was notified when plants were dispatched, all the plants arrived in good condition and have grown substantially after potting on. Handy tip : join their garden club for £10 as you get 10% off each online order and £20 worth of vouchers to use .

SE
Steve Everson 9 months ago on Google
( 1 out of 5 )

Awful delivery service, still waiting after one week for a few packets of seeds, also ordered some bulbs that their website tracking claims has a two week delay (after I ordered them), once I asked for a refund I was informed they have been …

Thompson & Morgan FAQs

My bean plugs arrived looking very healthy. We potted them up and watered them, but they have wilted and shrivelled. Any suggestions as to what we could possibly have done?

Have they been out in the sun today? Also did u water from the roots? Babys like to be fed underneath.( pots to sit in a tray of water?) If not they may just need to settle for a few days. Make sure u take pictures and if they still don't look any better by Wednesday id say to just message T&M and let them know. They are really good in helping or replacing plants if there not in good condition. Hope some of this will help.

brought a pear tree from you last planted it in a large pot but top leaves are curling in any suggestion what is going on?
Why, when I spoke to "MICHEAL" at customer service on: 19 March 2019 who said he would action my refund - that i received an email FOUR days later that my item is being dispatched and my money HASN'T been refunded to me which is my legal right?
Can you let me know when the garden ready double begonias will be ready to buy.
Mahonia Charity/ when is best time to plant or buy this bush?
I gave an order on 26 January and you have taken payment from my card but as yet I have not received confirmation of the order
Please can you tell me how long it takes to receive my orders?
what is eating my promrose leaves?
Do you sell Dandina shrubs
Can u visit during working hours to nursery
How do I stop you sending e-mails
Why has no one answered my e-mails
when do stock plants flower
Has anyone else had trouble getting replies to e-mails or contact by phone? I have been on hd for 7+ mins on at least 5 occasions and never get replies to e-mails enquiring about my orxers.
are you open to the public?
Why, when I spoke to "MICHEAL" at customer service on: 19 March 2019 who said he would action my refund - that i received an email FOUR days later that my item is being dispatched and my money HASN'T been refunded to me which is my legal right?
Why can you not order things on their website- the search button doesn't seem to do anything
Can you please tell me where my order is. I purchased on 18th August. I have not received a conformation email
HI Can you tell me when my order KA1167 ( pre planted hanging baskets) ordered 29th March will be arriving Thanks
I have been trying to find out what is happening with the delivery of my order W11094989 for your Patio Container Collection ordered and paid for 15th January 2021. The plants were for delivery by the end of March 2021 I'm still waiting for them.
What is the best and safest product to deal with the mites that cause sticky leaves on Ficus Trees ?
Are any customers getting satisfactory replies to their complaints and requests for refunds?
I have tried to email TandM twice in the last few days and have received notice that the company is not accepting posts. Has this company gone bankrupt? I want to CANCEL an order but cannot!
can I collect plants in person
Where's my order placed 14th April. I've had no response to my emails and I'm awaiting resonance via Facebook messenger. This is a bad company. I want my order or a total refund
Last updated

October 31st, 2023 at 10:58 am

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