Local Councillor for this Council.
People don’t call you back. You wait in all day for nothing
Torfean borough council,sort out your bin collection. Your not collecting bins properly.
Disgusting customer service. Switchboard operator, impolite if you do get through to them, one out of four was polite. Employees totally lacking in relevant knowledge.when put through to relevant department had to listen to hideous music …
What can I even say about this place that Torfaen residents don’t know about? It’s like I pay council tax for the fun of it! Problems are never solved as emails are never replied to, and when I call the staff are nothing but rude, dismissive and will constantly talk over you.
Total shambles and not fit for purpose!
Far too many useless fatcats at the top draining the rescources and no one managing the front line departments.. …