Asked for an engineer to attend and was given all the communication I needed throughout the day until he arrived. He was very professional and helped get our heating back on quickly.
Reported boiler failure to Your Repair on 15.12.22, took till 2.1.23 to finally get an engineer, parts needed another wait, managed to get another company to install new boiler before Your Repair could fix old one. 4 weeks with no heating …
Decided to change my policy details, the gentleman I spoke to was very understanding. Great service! Many thanks.
As a heating person I would struggle to answer your question. However, most of the transactions are done via email, so that might be better for you.
October 31st, 2023 at 10:50 am