| Department | Contact Method | Contact Information | Availability |
|---|---|---|---|
| Vehicle tax and SORN | By phone | DVLA Vehicle Enquiries Telephone: 0300 790 6802 |
Monday to Friday, 8am to 7pm Saturdays, 8am to 2pm |
| Vehicle tax and SORN | By webchat | Webchat service | 24/7 |
| Vehicle tax and SORN | By email | Email service [email protected] |
24/7 |
| Vehicle tax and SORN | By post | Vehicle Customer Services DVLA Swansea SA99 1AR |
N/A |
| Driving licences and applications | By phone | DVLA Driving Licence Enquiries Telephone: 0300 790 6801 |
Monday to Friday, 8am to 7pm Saturdays, 8am to 2pm |
| Driving licences and applications | By webchat | Webchat service | 24/7 |
| Driving licences and applications | By email | Email service [email protected] |
24/7 |
| Driving licences and applications | By post | Drivers Customer Services Correspondence Team DVLA Swansea SA6 7JL |
N/A |
| Vehicle registration and V5C certificates (log books) | By phone | DVLA Vehicle Enquiries Telephone: 0300 790 6802 |
Monday to Friday, 8am to 7pm Saturdays, 8am to 2pm |
| Vehicle registration and V5C certificates (log books) | By webchat | Webchat service | 24/7 |
| Vehicle registration and V5C certificates (log books | By email | Email service [email protected] |
24/7 |
| Vehicle registration and V5C certificates (log books) | By post | Vehicle Customer Services DVLA Swansea SA99 1AR |
N/A |
| Driving and medical issues | By phone | DVLA Medical Enquiries Telephone: 0300 790 6806 |
Monday to Friday, 8am to 7pm Saturdays, 8am to 2pm |
| Driving and medical issues | By webchat | Webchat service | 24/7 |
| Driving and medical issues | By email | Email service [email protected] |
24/7 |
| Driving and medical issues | By post | Drivers’ Medical Enquiries DVLA Swansea SA99 1TU |
N/A |
| Viewing or sharing your driving licence information | Apply by phone | Telephone: 0300 083 0013 | Monday to Friday, 8am to 7pm Saturday, 8am to 2pm |
| Viewing or sharing your driving licence information | Apply by email | Email service [email protected] |
24/7 |
| Viewing or sharing your driving licence information | Apply by post | Subject Access Request (SAR) Enquiries DVLA Swansea SA99 1BX |
N/A |
| Checking someone’s driving licence | Help using the online service | Telephone: 0300 083 0013 | Monday to Friday, 8am to 7pm Saturday, 8am to 2pm |
| Checking someone’s driving licence | Do a check by phone using the premium rate number | DVLA – for the driver to leave permission Telephone: 0300 790 6801 |
Monday to Friday, 8am to 7pm Saturday, 8am to 2pm |
| Checking someone’s driving licence | Do a check by phone using the premium rate number | DVLA – for the person doing the check Telephone: 0906 139 3837 (calls cost 51p per minute) |
Monday to Friday, 8am to 7pm Saturday, 8am to 2pm |
| Checking someone’s driving licence | Apply by post | Subject Access Request (SAR) Enquiries DVLA Swansea SA99 1BX |
N/A |
| Welsh language enquiries (Cymraeg) | By phone | Ffôn: 0300 790 6819 | Dydd Llun i ddydd Gwener, 8am i 7pm Dydd Sadwrn, 8am i 2pm |
| Driving tests and theory tests | N/A | N/A | N/A |
| MOT | N/A | N/A | N/A |
| Complaints | By post | Complaints Team DVLA Swansea SA6 7JL |
N/A |
| Complaints | By email | Email service [email protected] |
24/7 |
| Translation if you do not speak English or Welsh | Vehicle registration and tax | Telephone: 0906 737 0013 (Premium rate number) | Monday to Friday, 10am to 4pm Saturday, closed |
| Translation if you do not speak English or Welsh | Driving licence and medical issues | Telephone: 0906 737 0012 (Premium rate number) | Monday to Friday, 10am to 4pm Saturday, closed |
No comment at all just looking for lost V5, phone number well done dvla
Dear sir/madam
I’ve been trying to contact you whole day
I need confirmation on tex for my car I texted on Sunday 06:49 20/08/2023
But my insurance told me today that my car doesn’t have road tex
Please help me I’m in bad stress right now
Hello team,
I applied for Provisional driving license online 0n 04-08-2023
And sent my filled application form(along with BRP CARD AND PRE PAID SPECIAL Royal mail cover-REF number-ZI244293073GB) which reached on 0n 25-08-2023 . the website shows license has been issued .
But when I tracked the above reference number , royal mail
ref No status.
My application ref number-20232161731489.
I am deeply worried about my Brp card where I am going to my country for 2 weeks
Visit at the end of this month.
Please help me
I think people should have a dedicated email adresss for applying for information requests dvla have requested from either directly or indirectly other medical orgs.
Am applying for the provisional licence but a code that has to be sent to my mobile number is not arriving.
OE06WPA Blue BMW, no road check, no insurance, no road tax. arrogant driver. The car is frequently parked at Weston Super Mare
BS 233
Jubilee Street ul.
Jerzego ul.
The city center is blocking parking lots!!!
Please I have posited back my dvla document with my BRP but unfortunately the post guy didn’t not put the self return envelope. Please what can I do to receive my BRP back?? The address is RM11 1EQ
Please I posited my DVLA document back but the post office attended did include the self return envelope to return my BRP on RM11 1EQ. Please need help on how to receive back my BRP card.Thanks
Hi,
My domiciliary account($ Account) was debited without completing the transaction I started(First Provisional Driver Licence). The sum of $43.16 has been charged against my account for provisional driver licence which I can not complete because the transaction was declined by DLVA but my account has been debited.
My domiciliary account details is as follows:
Adeyinka Daniel Adegunle
3003906908
Uba
Ehab Hassan Adam
Flat 110 Hodgson tower
109 Guilford Drive
B19 2LZ
Birmingham
Register car – WJ18YSR
MERCEDES
I received a payment notice from you because my car was not in your insured car data before I put it off the road – Sorn, so I contacted you at the address on the financial claim letter and committed to paying, but unfortunately I did not find a phone line available to complete the payment process. Please advise me on how to do so. Pay this amount so that the fees do not double. Thank you very much
Hello I’m making a statement about someone which I sold the car to and I have asked him to change the address on the logbook. But he never did and I have requested for him to send his address. He didn’t do that. His phone number is +44 07526 980520. He’s failing to send his address. Just in the future anything happens I don’t want to get in trouble.
Subject: Confirmation Regarding Volkswagen Sharan Registration Number AD06 FML
Dear DVL,
I am writing to inform you that this morning, around 11:30, I received a visit from the police in connection with the Volkswagen Sharan with Registration Number AD06 FML.
I can confirm that this vehicle was sold in June of this year.
The car was transferred to a mechanic named Ismael, and therefore, it is no longer registered under my name or at my address.
I wanted to provide this information promptly to assist with the ongoing investigation.
If there are any further details or documents required from my end to facilitate the process, please do not hesitate to contact me.
I appreciate your attention to this matter and thank you for your understanding.
Best regards,
Serge Armand Zanzala
40 Dennis Avenue, Beeston
Nottingham NG9 2PR
need to change my e-mail address from – [email protected] – to:
[email protected]