121 Car Hire average reviews all over the web

3.7
Total Reviews 70

Average reviews from all platforms

Average Rating 3.7

Average reviews from all platforms

  • 5.0
    44
  • 4.0
    4
  • 3.0
    1
  • 2.0
    2
  • 1.0
    19
121 Car Hire reviews breakdown:
Google
3.7
70

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70 121 Car Hire reviews on Google

SK
Sarah Kessling 4 months ago on Google
( 5 out of 5 )

Easy to use, very friendly and professional staff. The car was safe and well equipped for the journey I required it for. The hand over from the staff member was really helpful too (noting the little things that may help to settle into an …

AT
Amanda Troth 4 months ago on Google
( 5 out of 5 )

Great customer service, highly recommend! Check-in was a breeze and I got the chance to drive around a beautiful sporty Audi. They were flexible with the return time, which was after hours and they asked me to just drop the keys in the drop …

DS
Dominic Smith 4 months ago on Google
( 5 out of 5 )

Great experience with Sixt always really professional and friendly do deal with. Guy I spoke to Bradley I think his name was explained everything really well and didn’t pressure me into buying extras. The car it’s self was lovely and clean and felt fairly new with not many miles clocked. All round happy customer 👍🏼 …

ES
elaya suriyan 4 months ago on Google
( 5 out of 5 )

The staff greeted me well and the collection process was really quick. They have a 24hr drop off as well. The vehicle was a brand new one and worth the money spent. Will definitely rent again with Sixt. Thanks

SS
Siddhartha Srivastava 4 months ago on Google
( 5 out of 5 )

Had a very nice experience and Brad gave me an upgrade on the car depending on my requirements without charging extra for it. Everything was smooth. Thanks and will rent the car again soon from SixT, Milton Keynes

AO
Arnold O. W 4 months ago on Google
( 5 out of 5 )

Very good customer service and wide selection of cars available. I was able to explain what I wanted to do and the staff on branch were at hand to help me choose the right car.

AK
Ajay Kirtikar 4 months ago on Google
( 2 out of 5 )

Although a sack trolley is included in the the price, it wasn’t provided, hence a refund needs to be sorted out. During collection, I wasn’t told of the number of chips (5-6) on the windscreen which could have potentially been hazardous. On …

NM
Nikita Maharaj 4 months ago on Google
( 1 out of 5 )

DO NOT RENT A CAR FROM THIS COMPANY!!!
They are scammers and try to charge you for damage on the vehicle that was already existing and was not caused by you. I rented a car from them and dropped if …

MJ
Marlon Jennings 4 months ago on Google
( 1 out of 5 )

Rude and lazy staff, the worst one is the manager. Condescending and makes women feel uncomfortable by talking down to them. I don’t let them talk rude to me so it’s started a war with the customer service team. All could have been avoided if the staff in branch were better trained. Luton branch is amazing!

GB
Gavin Brophy 4 months ago on Google
( 5 out of 5 )

Super efficient process from booking online to friendly helpful staff at the Milton Keynes location. I have used them twice now and would find it difficult to not use them again! Keep it up guys

G
Goose 4 months ago on Google
( 1 out of 5 )

On 27th December, I used a van for 2 days. On collection, I signed a form showing (descriptive pictures) of 3 damaged sections they “knew about”. I returned the van on the 29th and after taking 3 days they checked the van over and …

BS
Barrie Swan 4 months ago on Google
( 1 out of 5 )

Worst car hire company, quoted me a fixed price for one months car hire, but after I returned the car in perfect condition they took from my bank account another £150, the exact money they gave me a discount for. So be careful as there customer service is rubish

AD
Andrew Ditchfield 4 months ago on Google
( 5 out of 5 )

We had a Ford transit this time, normally have a vw. Really good, economical and a bit more room.
Sixt really good service and Sunday drop!
Really good!

DP
Darrell Payne 4 months ago on Google
( 5 out of 5 )

We’re visiting family in the UK, and, after a marathon journey from Oz we arrived, a bit exhausted, at Sixt to collect our rental. The service was brilliant, Brad was really helpful and even gave us a welcome Christmas present! Couldn’t be more pleased, would highly recommend!

BC
Belinda Chan 4 months ago on Google
( 1 out of 5 )

UPDATE: although the staff were amazing, we’ve just been charged with some damage that we definitely didn’t cause. The jetwash was frozen the day we picked up the car so the exterior was dirty. We were informed there was no damage to the …

O
Omar 4 months ago on Google
( 5 out of 5 )

Excellent service by the staff who really look after you. Easy pick-up and 24 hour return. Reasonable prices. Can’t ask for much more.

UP
Uncle Pula 4 months ago on Google
( 5 out of 5 )

The Milton Keynes branch is certainly a pleasure to deal with.
Friendly courteous and efficient staff.

CM
carl munday 4 months ago on Google
( 5 out of 5 )

The best car rental company. Would highly recommend if you like the best cars and van. Service excellent

CW
Cody Wan 4 months ago on Google
( 5 out of 5 )

Very good service, next time I rent a car, I will definitely patronize again

EC
En Crypto 4 months ago on Google
( 1 out of 5 )

Rental went fine, but I am now being told I should pay for damage that wasn’t even on the vehicle when I dropped it off! So they’ve damaged the thing afterwards and trying to blame me for it. The report wasn’t even filled in until nearly 24 hours after accepting the vehicle back, duh-doy!! 🥸 …

JK
Jay Kay 4 months ago on Google
( 4 out of 5 )

These guys are great. Used them a couple of times now. Friendly and helpful

SB
Susan Burgess 4 months ago on Google
( 5 out of 5 )

What fantastic staff and especially Mark the manager. Our son had booked a hire car for his wedding weekend, following a secret request from us to Mark, he ensured our son got his dream car for the weekend. The smile on his face when he turned up to collect the car was priceless. Customer service above and beyond.

IM
Ilija Mrdalj 4 months ago on Google
( 5 out of 5 )

Fantastic Service with great quality car. Brad and remainder of the team extremely helpful, explained all aspects of rental and enjoying my upgraded rental. Very reasonable rates in comparison to other car hire companies and definitely much better quality cars! Highly recommend using MK Sixt for your next rental!

LC
Lisa Collender 4 months ago on Google
( 4 out of 5 )

Apart from having insurance pushed onto you it was a pleasent experience

MG
Martha gogarty 4 months ago on Google
( 5 out of 5 )

Very lucky to have gotten through over the festive period. Competitive prices, the van was very comfortable and easy to operate. Rebekah was knowledgeable, helpful and ensured I understood all the terms and protections before sending me.on.my way.

JB
Jason Brown 4 months ago on Google
( 5 out of 5 )

Fantastic experience, Simple and easy online reservation, quick pick-up and Brilliant service by Brad. Very professional company and staff at this location, always happy to help. This is my second visit to the branch and recommend it to anyone needing a car or van rental.

ZE
zena ellis 4 months ago on Google
( 1 out of 5 )

I was really quite distressed when I arrived at the last Saturday branch at the specific time to collect the vehicle and the branch was closed and nobody was present to give me the vehicle. I called the helpline number on the door of the …

CW
Colin Woolmer 4 months ago on Google
( 3 out of 5 )

Charged an extra day hire because the admin staff were not manning desks for the agreed return time and did not check the return slot until over 1 hour after I had left the vehicle in the compound. Conveniently making it into the next …

CW
Charlotte White 4 months ago on Google
( 1 out of 5 )

A family member used this company to hire a van 3 weeks ago and still hasn’t recieved the deposit back, despite them contacting the company multiple times. It is a lot of money and this could affect them being able to pay their household bills.

CN
Craig Nash 4 months ago on Google
( 5 out of 5 )

We hired from this branch for a trip to devon. The car we hired was not availible but we were upgraded. At first i wasnt happy but once i got used to the auto it was great! The man on the front desk was really helpful. We did damage a rim …

RO
Rotimi Ogunwede 4 months ago on Google
( 5 out of 5 )

Brad was excellent through out the process! Sixt MK and Brad are a go!

OT
Olivia Thynne 4 months ago on Google
( 5 out of 5 )

I had excellent service from Sixt in Milton Keynes. I didn’t have all the paper work but they stayed open passed closing time to accommodate me. I hired a van to go to Brighton with furniture. It was well equipped, easy to drive and well …

GN
Grace Newman 4 months ago on Google
( 1 out of 5 )

Rude jobsworth manager who likes to claim
that there are dents on your vehicle without getting the proper equipment out to check. His service was great until we brought the van back and it felt like he …

AR
Amir Rayman 4 months ago on Google
( 5 out of 5 )

One of the best rental company’s I’ve ever been to. First time I had to rent and was very nervous after hearing about the old rental story’s. Once I went in the guys were so warm and welcoming and made the whole process very smooth. The …

TB
Teggy Bryo 4 months ago on Google
( 1 out of 5 )

Very disappointed with the service today. I called for a quote and the customer care service wanted to take a payment over the phone. However, I felt obliged to do it when picking the care. On going to the branch I was given I higher quote …

AN
Andrew Neves 4 months ago on Google
( 5 out of 5 )

I needed to move a sofa, so only wanted a van for an hour or two. Sixt do a 4 or 5 hour special and it could not have been any easier to do. Despite arriving only just before they were due to close on a Sunday, the staff were all very …

A
AK 4 months ago on Google
( 1 out of 5 )

Car not as offered was the first problem. Sadly as soon as it became apparent and we had to cancel, service level dropped to nothing, just not interested. …

SW
Samuel W 4 months ago on Google
( 4 out of 5 )

Decent value for money hire car, although a strong attempt to upsell extras when you pick up the vehicle and this can make it take quite a while. Super friendly staff who offered us complimentary drinks, which was nice on a chill winter evening.

TN
Timo Nielsen 4 months ago on Google
( 5 out of 5 )

Great Customer service and very professional. Exceeded my customer service experience expectations. Sixt should be proud of the team at Sixt Milton Keynes and the level of Customer Care and Customer Service they provide. Will only be using Sixt Milton Keynes as my rental car solution.

MH
Maisie Holland 4 months ago on Google
( 4 out of 5 )

New branch, one of the only ones where you are able to hire on Sat for 24 hours and return on Sun. Great! The vehicle itself was modern and great to drive. Staff (AJ and Alesandro? I think they were called) were polite and professional. …

IC
ian collenette 4 months ago on Google
( 5 out of 5 )

as advertised on TV, I took up the option of hiring a BMW 3 series for the day and was impressed with the whole experience. filled out my details online and when I went to collect the car found it was waiting for me. a quick check and …

JD
Jen D 4 months ago on Google
( 5 out of 5 )

I’ve rented from the Milton Keynes branch several times since they opened this year. 5* service, all of the staff are really friendly and make sure you are 100% happy with your experience, cars are always immaculate. Can’t fault anything!!

CC
Carol Cunningham 4 months ago on Google
( 5 out of 5 )

Excellent car rental service, very professional staff including AJ, Alex and Mark. All of them had an affable manner offering a smooth service at pick up and drop off. …

AS
Abdoulkarim Said 4 months ago on Google
( 5 out of 5 )

Excellent service from the team. Especially Nav the Manager great hospitality and made me feel very comfortable. I am new in the area and rented first time the way the guys showed professionalism and service was a unbelievable experience. Great calibre of employees and brilliant asset to the team. Will most definitely be back again.

MH
Mahmodul Hassan 4 months ago on Google
( 1 out of 5 )

Liars avoid at all costs, luckily I took a video of the car and caught the mark which was tiny, they told me I done it and said they would charge full excess , luckily when I showed them the camera evidence they soon changed there mind. …

AR
Ashley Ross 4 months ago on Google
( 5 out of 5 )

Really easy to book and pick up. Customer service was excellent, particularly from Brad at pick up. Would definitely use again

M
Matthew 4 months ago on Google
( 1 out of 5 )

Scammers, returned van on a Monday, they said they were busy and would inspect it later but that they would call me if there was any issue. Received the invoice by email and deposit back and no call so assumed all was well. Friday received …

AG
Anthea Guinness 4 months ago on Google
( 5 out of 5 )

Excellent service – very helpful in every way. If you are from USA, the price does not include comprehensive insurance… which is expensive. We lucked out – they gave us a new car as compensation! 2 thumbs up.

TB
Traffic Basher 4 months ago on Google
( 5 out of 5 )

Friendly staff. Great midweek rates. Out of hours vehicle return at no extra cost. Thanks also for finding and keeping safe an item which had been left on the driver’s overhead shelf

PF
Peter Fitermann 4 months ago on Google
( 5 out of 5 )

The experience to rent and drive a car in UK was much more easy that I have imagined before. The attention of AJ was great and he let us to choose the best for us directly at the station. Great prices too , the car was brand new, so all was perfect.I recommend always SIXT

AR
Ali Reyahi 4 months ago on Google
( 5 out of 5 )

I rented a van from this location. Price was cheapest availble. Service was friendly, upbeat and helpful. Vehicle was exactly as required. Upon return staff were again friendly and helpful and wanted to make sure vehicle and experience had been up to standard. Good service, would recommend.

CS
christina sosseh 4 months ago on Google
( 5 out of 5 )

hired a car from this company and the customer service was excellent. Ajon anwar was the customer services rep who supported me and he was excellent. very good car definitely lived up to my expectations. Will definitely use again again time i need to hire a car.

MS
Martin Smith 4 months ago on Google
( 2 out of 5 )

I understand the adage that you get what you pay for, and my van rental was cheap. Online booking was a breeze (hence 2 not 1 stars) but the handover in the office was more like being processed by the police than for a van rental. The van …

RG
Roger Godfrey 4 months ago on Google
( 5 out of 5 )

Knowledgable staff, helpful and professional, most importantly no hidden extras, all explained before pick up. Van well prepared, ply lining could have been aesthetically pleasing , and I gave the guys that feedback. Will definitely use again.

CM
Christina Mitchell 4 months ago on Google
( 5 out of 5 )

I started renting from Sixt about three months ago, about once a fortnight on average.
Their vehicles are new, often brand new, and always well prepared. …

CJ
Christopher Johnston 4 months ago on Google
( 1 out of 5 )

Avoid using this branch. The manager is very rude and argumentative. Our flight was delayed and Sixt gave someone else our prepaid vehicle. They refused to give us an alternative vehicle with out paying a cancellation fee and rebooking the …

TM
Taranjit Matharu 4 months ago on Google
( 5 out of 5 )

Outstanding service, helped through every step cant rave enough about how I was treated. Definitely recommend and will be coming back! …

PR
Paul Roberts 4 months ago on Google
( 5 out of 5 )

Quick and easy to collect the vehicle. Clean and comfortable inside. Drop-off was pain free too. Placed keys in a drop box and got on with my day!

AS
Andrew Stevens 4 months ago on Google
( 5 out of 5 )

AJ, Mark and the whole team are always welcoming, friendly and professional. Never had a bad experience at the MK branch and they always look after me as a returning customer. Would recommend them to anyone.

S
shant 4 months ago on Google
( 1 out of 5 )

Wouldn’t even give a one star but the car was nice! Other than that customer service is shocking, invoices are not clear & they only reply back to emails if they think you owe them money! Terrible first experience!!!

SH
Sarah Hadland 4 months ago on Google
( 1 out of 5 )

Rude staff, took great joy in making me feel small and inadequate. Rental online was made out to be easy and quick but actually it wasn’t and you need more than what the email tells you to bring. Horrible, now we have no car for a holiday …

SD
Sisanda Dabula 4 months ago on Google
( 5 out of 5 )

Lovely clean store! EXTREMELY EXTREMELY friendly and life savers! As soon as we stepped in, Ajon offered tea, coffee and water. I can’t explain how patient he was we had a little trouble but can we say he pulled through and my whole week …

KW
K W 4 months ago on Google
( 5 out of 5 )

Great rental great service top marks

SL
Sue Lutz 4 months ago on Google
( 1 out of 5 )

Hard to reach these people when I needed to extend my Uk car rental. Promised special rates and then charged me full rate. Also few places to pick up and drop off outside airports. Stick with known big industry names who are much easier to work with.

MF
mr fobos 4 months ago on Google
( 5 out of 5 )

Great experience. Fast processing, nice new clean vehicle and super friendly and efficient staff on site… good price too. Will definitely use these guys again.

MT
Meryl Tabner 4 months ago on Google
( 5 out of 5 )

The manager was very helpful and understanding of the circumstances surrounding the booking. I was very happy with the car I rented, and the overall experience. I would highly recommend Sixt and the service that they provide.

JU
Jaunius Urbonas 4 months ago on Google
( 1 out of 5 )

I was given a rental car where someone smoked in there. The branch supervisor was trying to convince me that there is nothing wrong and sprayed some very strong fresher. After driving for a day and smelling cigarette smoke (the freshener …

KB
Khudija Bibi 4 months ago on Google
( 5 out of 5 )

Excellent customer service received from AJ. He had an approachable manner and even offered me a coffee which I didn’t realise was apart of the service. Will definitely be using Sixt again.

SF
Steve Farthing 4 months ago on Google
( 5 out of 5 )

I recently rented a medium sized van and was given a very competitive rate, the whole experience was very slick and professional, the deputy manager explained everything clearly about the various Excess options and suggested the best one for my rental.I would recommend Sixt in Milton Keynes .

AH
Adrian Hosey 4 months ago on Google
( 1 out of 5 )

Didn’t use this place to hire a vehicle but one of the employees reversed into my car (while I was sat in it and saw him do it) and then drove off. He then denied he did it and accused me of making it up, even suggesting I put damage on my …

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