Advantage Finance Ltd reviews

Too bad there’s not 1/2 a star. The sales team are great, no complaints there, but dealing with the finance company itself is ridiculous. They’re rude as can be, not once has my payments been reported, amongst other things, I definitely …

I’ve been making payments on my car for 3 years through these people. One time I needed to defer a payment for 2 weeks. They told me that they would cut my car off and come get it. Please do not get a loan through these people. They do not care about any of their customers.

This company is a TRAP! Don’t believe for one second that you can rebuild your credit with these folks as they DO NOT report to the credit bureaus the way they should! I bought a car in 2019 and was hoping to trade it in at a regular …

These people don’t care about you as a customer. I was in contact with then all week about what was happening in my life. I just asked for a couple of days to make my payment and was told that they can’t help me. Thats a -5 stars for customer service Best belive I will not recommend this place to anyone.

Very disappointed with them, no help at all when you call with questions. They just basically tell you to call someone else. Left with unanswered questions. I currently have 2 cars financed through them and will be moving my accounts as quickly as possible.

I just want to say that this company is a great place to work, its peace , understanding and not i in team …from CL TO S.LEE , AND ZULMA … and the employees are very humble..I would recommend anyone to work for this co .

We recommended someone to buy a car from express credit auto. Was told we would get 100 dollars off of one of our car payments. It’s been 3 months now and we still haven’t gotten that 100 dollars off. When we call it’s an excuse every time …

Absolute crapshow and run around they don’t care about anything but money until lawyers get involved then all of a sudden they can get the right information not once have I ever met anyone with anything good to say about them …

My husband and I bought a car 4 months ago for reasons to build our credit up with. They have not been reporting to the credit bureau’s at all and claim you have to call them. When you call the credit bureau’s they specifically say you …

Don’t recommend to anyone. Was told I owe $2,400 left on my car in June of 2022 and my payment is $429 a month and here it is October of 2022 and they’re telling me I owe them $2,300 still which I’ve never been late on a payment and have …

In the beginning we had issues with them not accepting our insurance. Got the run around and were wrongfully charged an additional $47 every 2 weeks for months on end. We finally got that sorted out. There was a short period when we …

This is one of the worst experiences I have ever had. I called auto advantage finance to speak with a manager and was denied the request. I had representative named Diane who was definitely not there to help and very rude no customer …

The customer service was awful my car would shut off in the middle of nowhere in the heat while I had my daughter with me. Even though I made my payment This constantly happened. They said they would fix the issue but did not. I gave the …

I’m very upset about this lender it’s been over 90 days I’ve had two cars within that time they haven’t reported anything to any credit bureau why have a car to build credit up when they can’t report it this is very stupid and needs to be handled asap

I’ve paid my payment on time for two years. I needed an extension for a week. After explaining my situation the supervisor tells me there is nothing she can do and my car will be shut off. How do they expect to get paid if a person can’t get to work? I wouldn’t recommend this place to mg worst enemy.

There are a few things with this finance company…

1. In the frequently asked questions, the question is “Do you report to the …

This company stopped reporting my car payments to the credit bureau, i currently owe 7,000 but my credit says I haven’t made payments in months and that I owe 8,300. I disputed it a month ago and have tried contacting them about it with no response.

The ABSOLUTE WORST customer service. I just got switched into a new vehicle. My payments have NEVER been late. I was going off the same schedule I had always been going off of because NOTHING changed. These rude, inconsiderate, uneducated …

Some of the customer service agents are very rude. Don’t finance through them. She was demanding and aggressive over the phone. My payment is current and my truck is still turned off. This company needs a class action lawsuit filed against …

I totaled my car and hit a deer at 23 years old . I have did everything I was suppose to do . Only to hear from my insurance company adjuster that we are waiting on auto advantage finance to get back to them . When talking to claims …

By far the worst customer service I have ever experienced, they will treat you poorly and try to turn everything around on you, stop putting killswitches in cars if you guys can’t manage to reset them when a payment is made, no reason I …

Horrible Customer Service! Very Poor Communication! Had 14 days after all documents were signed , submitted and received from me to inform me they required a voided check to be sent to them to set up ACH,(after never being late one time in …

Express Credit Auto is a great company. Their finance department not so much. Seldom do I actually write a review but this time I feel it’s needed. They account teams are not only very rude and disrespectful, but i would say at least 95% of …

Terrible. They will turn your car off and leave you stranded. Over charge you for payments. Will never buy another vehicle from them. Save yourselves don’t do it.

They act friendly up until you buy a car then they act like they don’t know you. They are a buy here pay here lot , but they make you feel lime you don’t have any other option. Had my car for 1 day not even 24 hours . Came out to go to work …

We should have done our homework.
My husband and I went to Express Credit Auto in June, 2018 to get me a car. At the time I hadn’t been on the job long enough, they would not put me on the …

If I could give them -stars I would. This place is unbelievably ineffective. They are rude, unhelpful and not understanding. They charge 6$ just to make a payment over the phone. If you try to make a payment via the store, make sure the …

Do not buy a car from this establishment I was desperate when I did get a car from this establishment the car was not worth the price I was paying monthly for. Fast forward I gave car back. Three years later after not having the car I …

TERRIBLE customer service. Absolutely terrible. I switched jobs, had to change my payment dates, which turned out to be a complete nightmare. Mind you, I have an email stating my next due date. They continued to call me after my ORIGINAL …

Called to get my dates changed on my payments. Due to the fact i got moved from technical support to retail. So in order to not make my payments late and avoid getting my car shut off they said i would have to make a payment and a half on …

They claim you get a warranty. But if something goes wrong with your car it definitely will not be covered and trying to get them to call you back about it is impossible you have to go clear across town to speak to them just to be told no. My note was supposed to be 36 months. Why when I get close to paying that off it becomes 40?

This place deemed my car as a total loss. this was back in April of 2020. since then, I have spoken to DJ, Linda, Monique and now to Becky. We have been requesting paper work in regards to the collateral protection plan we had on the …

If you wanna be a slave to a finance company just to get around from point A to B and maybe C if the Car lasts long enough after the warranty expires then yeah go ahead and work with these Clowns in the finance dept. Other than that I …

Our repo was not picked up but we drove it down and turned it in after a job loss. Here 7 years later they want to garnish our check. After buying it the next day we tried to turn it back in after finding out all the issues it had but they …

This is the most trash organization I’ve ever dealt with. Everyone in that office is EXTREMELY incompetent and zero help. I always wonder what they actually do there because it’s not work. I changed jobs and needed to change my due date. I …

If I could give these people 0 stars I would. The account managers are rude and not helpful over the phone. And beware if you use portalpay because it is an absolute headache trying to work with rude people trying to get your vehicle …

Found a couple of cars I liked, the salesman was super nice and did everything in his power to help us get the car we wanted. However, we were unable to come to an agreement on the price so we went somewhere else. But overall one of the better experiences I’ve has at a car lot.

Just know when you buy a car through express credit auto that their financing company is absolute garbage the people are inconsiderate and very rude they do not understand that people have issues they do not care buyer beware do not sign the paper to buy a car with them get your own financing if you want one of their vehicles

I really don’t know what these other folks are talking about, but Auto Advantage has been helping me out more than anyone can know. Before and during the pandemic. Thank you Guys for all you have done for me. I know you could have taken …

DO NOT OPEN AN ACCOUNT WITH THIS COMPANY. My loan is payed in full, will not give me a letter to dispute on my credit report. Please do not let this company take advantage of you and your finances. Will be reporting to BBB.

I just had surgery last week and had to pay a deductible. I called to make arrangements to pay in a week. They charged me for their insurance coverage after I had faxed and emailed my proof of full coverage. One lady told me to pay …

I would not send my enemy here Shylisa a mgr. Does not know how to address a client nor does she listen! Anna is useless so is Brian. I did a changé form now my car payment is late bc they did not change the info on their end..smh …

Turned the truck in (already did 1 review) and now after getting no cooperation as in the first review now they are reporting on my credit report as a repossession. In short, they sold me a piece of junk, would not give the dealership where …

I just called and spoke to Kalisa to speak about an old account and she was the rudest customer service person I have ever dealt with and would not let me speak to her supervisor. I would never recommend this place! I cannot believe they let their people speak to people like she did.

The account managers are very unprofessional and rude. They want to give you the run around and lie and hang up in your face and tell you you need to be quiet. I would highly recommend you anywhere but here absolutely distasteful how they treat the people that are paying them

If I could give them a negative star I would. Every single time my wife or I talk to them on the phone everyone is extremely rude. I do not recommend going with this company spend a little more time looking and find another one. I will never use them again.

They sold me a car that has been wrecked (which they didn’t tell me) and it’s got frame damage. They also refuse to call me back, So I’m buying a crappy car that I can’t do anything with once I have it paid off. Go somewhere else for a vehicle!

I called in last week to make sure my payment was on my checking account and not debit card because I got a new debit card. The rep said she needed my new card number and charged my card. Then, yesterday my checking account was charged the …

Horrible place. Had the car 3 months. Payment was one day late, they shut it off while I was at my grandfathers funeral. 8 yes 8 yrs later they are trying to garnish my wages for almost double what I was to pay on the car.

I’d give 0 stars if possible, trying to make a payment and have been on hold for 2 hours. Nobody ever answers on saturday even though they say they are open. Car got shut off due to them not answering the phones

I wish I could give them a negative star rating,very rude not willing to help, treat you like you’re a lower being. Even though most of them if not all have no education other than high school or a G.E.D. This place needs to be shut down!!

They need to be shut down. I would rather walk or take the bus then to deal with a dishonest company. Trust and believe all of these negative reviews are accurate.

The worse customer service, they don’t return calls and add their own insurance on top of what you already have . This place is ridiculous. This is the first and last time I will go thru them

They sell cars with alot of problems!! Do not waist your money!!

Don’t go here they will not work with u on ur payments

If you get a repo they will still garnish money out your check even 5 years later don’t go to these people go to anybody else

Have got to find quicker and easier ways for customers to make payments and get information on accounts.

If you’d like to pay 3 times the vehicles worth than congratulations, this is the place for you!

Brandi and Vanessa in account management are absolutely horrible.

Soooooo RUDE!!! I will NEVER RECOMMEND THESE PEOPLE!!!!

Mona Garcia is very good job there 👍 …

I will never buy another car from this place

Been fantastic for me!

Terrible customer service.

This company is the WORST!!!!!!!!