Air Coach reviews

Would not even give this company 1 star – absolutely disgusting customer service. …

Travelled from Leeds to Manchester Airport using this company. Far cheaper and easier than to park and drive. Highly recommended. Our driver Chris was an asset to the business, could not have felt safety. Well done 5 stars!!!

Cannot not fault this company. Pickup from home early. Return pickup waiting when we arrived. Plus very competitive price.
5 Star service. Would recommend to anyone.

Would like to say Thank you once again for a great door to door service and Time scheduling for our transfer and pick up to and from Manchester airport, both drivers spot on …

Excellent communications both by phone and email from booking to return journey. Drivers both ways friendly, helpful and professional. This is my second booking. The company was recommended to me by friends and I’ve also recommended them to others.

Pick up and return on time as stated only had to wait 5 mins from ringing when we left Manchester terminal minibuses were very clean and comfortable and a great price will use again

Horrible experience being picked up from the Manchester Airport. Miscommunication between driver and manager and client. After clearing up, driver still would not come to pick us up from the designated area. We finally found him with the help of airport staff

Not even 1 star worst service ever. 9 hour flight 3 young girls with us. Operator tells lies about pick up/ return had us stood waiting in cold for over an hour. Had to ring 5 times and they got arsey with me. 😂 jokes …

Absolutely first class service. We were over from Sweden to visit family and decided to take a transfer to save us waiting an age to pick up a rental car. Pick-up at both ends was worked perfectly, drivers very polite and helpful. Booking …

First time users and we were impressed. Arrived to pick us up on time,and when we returned and rang to say we were on our way out of Leeds Bradford Airport, they were awaiting us. We will definitely be using them again.

Can’t fault them 5stars well deserved . Used it more than three times but I’ve never had any issues whatsoever.

Airline connections picked us up today from Manchester airport, due to the farce of the way the airport was run this morning we landed at 8.05am but didn’t exit the airport until 10am. This company were brilliant about this and waited for …

We have used airline connections on a number of occassions and found them to be cost effective travel to and from the airport. The drivers are friendly and prompt and follow your flight details to ensure they are there when you need them. …

Great door to door service drivers very friendly will use again

Definitely 5* service! Was late arriving on pick up due to police incident on m62 but rang us to update us as to not have us waiting. We had a flight cancelled on returning to Manchester and they collected us the next day no extra charge. …

My girlfriend has just called this company to ask for one of the drivers who pick up from our street every morning to have some consideration when beeping over 5 times every morning. My girlfriend is an NHS worker doing night shifts. The …

31st May travelled from Turkey to Manchester, we were among the thousands delayed getting out of the airport 9 hours later than expected. A big thankyou to the young lady at Air-Line Connections who contacted me to update me on pick-up ,we …

I just want to say what a competent and well mannered Sean the mini bus driver is. On arrival into the uk he was there within five minutes. Unfortunately we got stuck on the motorway due to an accident and he kept his cool throughout. I …

Same company as Rollinsons. Absolutely terrible firm. 1hr late picking us up and nearly missed flight. Driver drove far too fast and the owner unsympathetic rude. Would not recommend at all as they let you down. Disgusting firm and a tackey mini bus

Always on time, bothe ends, and helpful, friendly drivers. easy to book on the phone or website, and kept in touch.

booking was easy and the customer service was good. Even when we had a flight cancellation, David, I think his name was, was very helpful in arranging alternative transport and times to a different airport. The minibus turned up on time …

”Very Very good airport transfer service, very helpful staff” me and my family will always use this service and will recommend to other as well. On December my Mother and brother lost contact with me due to they did not have UK phone …

One of the drivers noticed my car tyre was flat in a car park and offered to fill it for me. It was a really kind gesture and I’m glad he helped because there’s snow on the ground and a flat tyre is definitely not safe! Didn’t catch his …

Have used this company before and been highly satisfied, however, after our experience this time will not be using again.
I was contacted the day before the pick up and told we would be collected at …

The service to Manchester Airport was a real pleasure, but the journey back was horrific. The driver was proceeding to drive at 80mph plus, until he was asked to calm down.His driving was also very erratic. I would not recommend this …

Booked last minute, easy booking and fair priced. Driver came early due to an incident on the motorway so to try get us there on time still. Driver knew the roads like the back of his hand, hand all the info for us inside the airport. Lovely driver and great journey. Very happy and won’t hesitate to use on our next journey

We’ve travel with our children and parents to Manchester Airport on the 23rd August an returned on the 30th, the service was very good (requested a baby car seat and it was ready). I think the driver on the 23rd should have drove a little …

Used Airline Connections a few times and every time they have been so reliable and friendly and would give 5 stars anyway but just been picked up from Manchester at the height of “Beast from the East”. The driver was on time and skillfully …

Once again Airline Connections giving brilliant service. Booking straight forward, helpful and friendly staff on the phone and great driver. On time and built in extra time for airport queues. Fantastic!

I would not use this service again, the driver was rude on both legs of our journey. We asked to change drop off location as it turn out we were a few minutes from my partners house. This would of save d the driver around 40 minutes …

I travel down the a m62 daily, on many occasions I see an ALC minibus in the out side lane full of passengers doing over 90mph do you not have a duty of care to your passenger

Picked up on time arranged, very friendly and helpful driver. Very happy with the service

Drivers think they own the road. Just had one make an absolutely ridiculous u-turn whilst turning a corner in front of me, then gives me the finger because I sounded my horn at him. Certainly won’t be using them in the future. …

Ordered the minibus for 0330hrs for our flight to Mallorca. After numerous calls the minibus finally arrived at 0420hrs. We were the first passengers and the driver still had to make 2 more stops to pick others up before driving to the …

10 / 10 Absolutely outstanding customer service. ALC stepped up big time for us … our pcr tests went missing so we needed to go to the airport the night before for tests and they changed our booking with 1 hours notice

We booked and paid for a mini bus weeks in advance for a flight from Manchester airport.
It was booked to pick us up at 6:00 pm on a Sunday evening. …

Five Star – I have never come across a company as professional as this one, their drivers are fantastic and really looked after my parents on their to and from journeys. So Polite and excellent drivers, as a HGV Driver I am a terrible …

We have never used an airport transfer company before ,
so my husband was a bit apprehensive about the possibility of missing flight. There was no need . The minibus turned up on time and the driver ( Ian …

We’d never used an airport transfer company before, so I was a bit apprehensive about the possibility of missing flights/being stranded at the airport. There was no need. The minibus turned up on time and the driver was waiting to greet us …

Always use airline connections always good service went beyond this year when upon arrival back at Manchester I realised I hadn’t checked my details and was down to be collected following day quick phone call and everything was sorted and we had a car waiting for us as soon as we had cases thank you so much

This doesn’t deserve the one star review it’s getting. The service of this company is appalling. The company works around the convenience of the actual driver and not the needs of the paying customer. We were Made to travel an additional …

My elderly parents were picked up this morning to go to Manchester. They called to stay they had arrived safely and the service was excellent. They will definitely use the service again and recommend to friends and family

Very professional great service always !

Journey was fine there and back, arrived on time stated however we asked for 2 “booster seats” exactly as they wrote it on the paperwork I printed out. On both journeys there weren’t any and when the driver phoned the office the man was …

If I could give it less than a star I would, this company were shocking with us! We were fine getting to the airport but On the way home, the company got our dates wrong even though they had a flight number they could’ve checked, especially …

Brilliant service, use them every time we go to airport, very friendly service and reliable. Very reasonable prices, cheapest we have found so far.

Terrible, got a transfer to Manchester for a flight to Thailand and back, told my girlfriend because we was flying to Doha they had to pick us up 2 hours earlier due to check in regulations, this was a lie it was just so they could pack …

Great company, cheap and reliable. Drivers are friendly and helpful. They give you peace of mind in knowing you’ll be at the airport in time and their waiting to collect you when you arrive home.

Excellent service as always , decent prices to either Leeds or Manchester airport’s
This year I used them again and left an item on the bus I was so glad to get it back . Definitely recommend the company and I wi definitely be using again

poor service coming home they had booked us in for the wrong day and we were stranded at the airport as they didnt have anyone to send, still waiting for my refund from May

The office staff were very rude and lied to us about where our transfer was as we asked the driver when he arrived! Find it absolutely disgusting as we was waiting outside the airport for 40 minutes before the office told the driver we was outside despite us phoning up 3 times!

Just booked my minibus from airline connections. The reason I am giving this amount of stars is to how friendly the women was on the phone. Really polite and such a credit to your company. Her customer service skills are some of the best I have come across

EXCELANT SERVICE
The wife and myself was transferred from Shipley to Manchester airport by Air-line Connections we were picked up at the exact time arranged and straight to the …

Have used Airline Connections on four occasions and always found them to be punctual, friendly and get to the airport in good time.

I would like to thank the two men that took us to and back the Gatwick Airport. One took us on the 13 July and the other got us back on the 9 Sept. They were very professional, helpful kind people. Sorry we don’t remember your names but the Bouziane family says a big thank you.

Just want to say thank you for the brilliant service on wednesday.After being delayed hours with the bad weather they kept in contact with me and were there to pick us up when we finally got to the airport. Then got us all home safely in the bad snow and ice.Kelly xx

We have used this company on many occasions at least ten in the last 3years and have to say we have not been let down once .we were on the last Thomas Cooke flight into Manchester it arrived 1hour late we hadn’t informed them of change of flight number but as usual they were waiting for us .well done

Used a fee times and always spot on. Helpful when calling. As a live in a new build I have to call to book but they always5mstxh5the online price

Just wanted to say how impressed I was when passing one of your team today. The driver pulled in whilst driving down Armley Town Street. He then left his vehicle, crossed the road and assisted a blind gentleman across the road – what a star. Definitely a valuable team member.

Was picked up bang on time from Liverpool Airport for my trip to Leeds. The driver couldn’t have been more friendly or helpful in spite of appalling weather and road conditions. Very professional.

Superb service, always punctual, drivers are always very pleasant and willing to help with your luggage, vehicles are always clean and of a high standard, reasonable prices, we will be using them twice this year, wouldn’t use any other company hence the 5 stars, well done to Paul, David and all their staff

Great experience with this company. Drivers really friendly and helpful.

Highly recommended

well we ad a ok transfer ther picked a couple up not out of are way .coming back home was not so gud full van and goin out of are way for drop offs felt sick with all driving about couple on board said he went past ther house 2 times we rang and complained got 10%off dont think we usin again

Use them every time we fly

Have used for last 10 years always been reliable

Recently used this company told to be ready for 11.20 pick up 11.40, 11.45 came only just picked up, was two pick ups which I’d thought all would be picked up at 11.40 women driver was very friendly going too airport coming back how eva the …

Excellent service with clear communication. Arrived on time both ways and the drivers were really great with the family. Highly recommend

Excellent service couldn’t be better thank you.

Get u there n back rapids no hassel

Great service arrived exactly when they said they would nice and polite helpful drivers spot on 5 out of 5 will be using again definitely.

Cheaper than taxis to the airport,very reliable

Great service from start to finish, very polite and helpful. We would recommended the service.

Insanely expensive for their services

Reasonable prices and friendly.

Used this company several times and found them to be reliable -professional and excellent value.

Takes all the hassle out of getting to the airport. I’ve used them several times now and always recommend them to friends

very good transfer company, waited 2hrs at the airport due to a flight delay

couldn’t fault this, picked up in good time and was at airport when we arrived back, very reasonable

I work with the company as a driver 1pppl.

Good service – very loyal to customers