Austrian Airlines reviews

I call them to rebooked my ticket They don’t let me do that they told me you can get new ticket one way that’s f…. Crazy never fly with you agin.

Can’t get anyone to help me book my pet on my upcoming flight. No one answers the 800 number. Very disappointed because I felw back from Cairo to get my pet and due to all the last minute paperwork that has to be done to clear the pet for …

Bye bye baggage. We flew with Austrian to Croatia from LA via Vienna. We had an emergency landing en route and missed our connection and had to rebook our own flights because the help desk was inundated due to the general travel chaos going …

Don’t plan to spend time in the lounge if you are flying Austrian business class. You are going to spend this time at the counter being humiliated by the Austrian airlines employee. …

Plane is good, fairly standard and nothing special. Customer service can be very rude though. We asked the ticket agent at the bag-check counter if we could be seated together. Without even looking at our flight, she told us it was …

I had the worst experience at O’Hare international airport Chicago .. I dealt with 2 women of Austrian airlines service desk and both were very disrespectful
I had a flight from Chicago to Vienna OS066 July 20 2022 and they wanted to …

Front desk check service was pretty bad. I flew in on a small plane with a carry on, they then made me check it for my international flight because of size. 90k flown air miles this year on star alliance flights and this is the first time I …

Very disappointed, for the 2 DAYS sitting in the airport and they don’t care! They know the plane is broken or whatever their problem is, and they should have made arrangements for passengers.
No words just frustrated beyond

They lost my friend’s luggage and have no way to contact them and they also have no idea where the bags are. Worst. Airline. Ever. Avoid at all costs.

Extremely poor service, website is saying free rebooking, all phone calls are answered in Ukraine with poor language skills, waiting time close to one hour on the phone, Each Ukrainian agent wants different sun of money for rebooking

Best airline I fight so fur. The stuff is very friendly and nice food compared to US airlines .

Horrible. Companies like this are trash. They do not care about their passenger concerns and their customer services attitude is just rock bottom. I will never fly with them again!

For the second time in row.. the worst check-in service experience I ever had, the worst in time management always have a delay. Maybe I should stop give it a try.

Today , February 03,2020 the customer service manager at O’Hare airport ( Austrian Airlines) was very rude , she would NOT show he ID and when I told her I’ll make sure I’ll never fly Austrian Airlines again , she’s said ok , do what you …

Great service and the best food so far . 1000000 times better than Lufthansa for example.

Great service.

Decent lounge in O’Hare. Has limited food options, but good drink choices. Can get crowded at times.

Friendliest staff. They got me well intoxicated and sleepy

Great service, comfortable flight, decent food

The best airline I’ve flown in

very poor service and low quality.

Well done, all my problems have been destroyed. And they compensated for t …