Barbour reviews

My wife bought a barbour jacket last sat afternoon , and she was very pleased with the jacket and the service she recived in the shop . 👍👍 …

Visited the shop on Wednesday and it was absolutely freezing that I couldn’t even stop and look at the clothing because of how cold it was! The poor staff members and other people shopping have to suffer in the cold, surely this doesn’t adhere to human standards

Fantastic store. Attentive, friendly and knowledgeable staff. I have purchased a number of items from the store and been made to feel special at each occasion. The manger was only happy to go the extra mile when I requested and this made …

Appalling. Purchased a jacket here 12 months ago. I’ve worn it about 5 times and the zip no longer operates. Returning to the shop the exceptionally curt assistant pulled out the same jackets and compared zips. There was a difference in …

Bought two jackets from here a few years ago and both are still in great condition. Had to get one re-waxed due to an accident with my dog and the whole process was effortless. Will definitely shop here again .

Really helpful staff! I bought a coat from them in April (Ogston lightweight) but unfortunately it had developed a flaw, upon showing the ladies in the store i was told i could choose a replacement or send off for a repair. I opted for a …

After spending £289 on a new jacket, I asked was it possible to throw in a can of wax. The girl seemed to take personal offence that I had asked such a question. She said it wasn’t at all possible, zero chance I believe her exact words …

Visited Barbour Chester on numerous occasions. Great choice of clothing available in store. The staff are a credit to the store – always go over and beyond what you need. Will be back soon!

Passive aggressive staff member, very rude and unhelpful. Don’t waste your money in this shop to get bad customer service!

Helpful friendly staff. Very good jackets, expensive but will last a lifetime. Excellent!

Rude terse staff hardly any stock was told we had to buy on line for a particular jacket which when we went to house of Fraser they had that jacket in all sizes and they would be happy to order if they didn’t

Bought 2 jackets for my husband and myself. Lovely helpful staff. Lovely shop. 😊 very happy. …

They were very polite, had the jacket we wanted, and even filled out the VAT for us.

Made an online order – Great customer service, easy to get in contact with, friendly and helpful!

Great shop with a great range of Barbour clothing.

There’s always something you can find to buy- great classic jackets and tops.

Go to Charlie’s in Queensferry, same kind of products but more favourably priced. Fact.

Easy to find, helpful staff, good range of stock.

Lovely staff nothing to much trouble.

Really helpful staff.

Product range poor

Pretty pathetic website

Unhelpful staff.