Bracknell Forest Council average reviews all over the web

2.4
Total Reviews 41

Average reviews from all platforms

Average Rating 2.4

Average reviews from all platforms

  • 5.0
    12
  • 4.0
    2
  • 3.0
    1
  • 2.0
    1
  • 1.0
    25
Bracknell Forest Council reviews breakdown:
Google
2.4
41

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41 Bracknell Forest Council reviews on Google

NW
Nicki Woodington 9 months ago on Google
( 4 out of 5 )

Generally good experiences.
The areas we the public ( are still allowed to) use are generally well-kept and I have never had any problems with comunications or provision of …

CB
Country Boy . 9 months ago on Google
( 5 out of 5 )

i IGot excellent service, lady put me in the right direction where I had to go.
When I got to the department the lady was very very helpful, even helped me with my paperwork. …

J
Jude 9 months ago on Google
( 1 out of 5 )

Not surprised to see the negative reviews about council tax department here. I sent them a message 6 months ago. I never got a response. Instead they insist on sending communications via a third party unrelated to the property. What sort of …

K
Klaudia 9 months ago on Google
( 1 out of 5 )

Useless. Over the course of living in their area, we’ve been charged a council tax fee twice in one month and then refunded without any communication. We now moved out and were sent a letter mid august that we were due a refund. Called up …

RR
Renata Ramanauske 9 months ago on Google
( 1 out of 5 )

Unfortunately, there is no way to give minus 5 stars, but if there was such option, I would definitely use it! Very bad service. The neighbor’s dog barks and howls all day non-stop. I sometimes work from home and struggle to concentrate on …

AS
Anthony Sabbagh 9 months ago on Google
( 1 out of 5 )

Poor service – Never respond to emails and always have a terrible phone attitude.

ER
Emily Roberts 9 months ago on Google
( 1 out of 5 )

Extremely poor communication, never had so much difficulty trying to sort council tax in my life. Email after email has been ignored since November 2020. Can’t get through on the phones, no one’s available or no one’s even in from the council tax team to talk to.

ID
Ion Darie 9 months ago on Google
( 1 out of 5 )

Very bad service, I had a simple question for them to find out if I need permission to build a brick fence in place of a wooden one, I never got a clear answer, they just unsubscribe and send me broken links instead of a simple yes or no …

DS
Dianne Sims 9 months ago on Google
( 5 out of 5 )

When ever I’ve contacted BFC by phone they have been very helpful & dealt with any enquiry efficiently. They do a great job of keeping the rates reasonable & giving excellent service for things like waste collection, Bracknell tip is the …

E
Edrak 9 months ago on Google
( 1 out of 5 )

Consistent with other residents who have been driven to posting a review, effective communication with certain departments seems to be real challenge and its difficult to tell whether its a training issue and/or motivation. Certainly needs to be addressed.

RS
Raj Sharma 9 months ago on Google
( 1 out of 5 )

made a call to register for council tax . After 32 minutes a very rude service agent dropped the call. hope chief executive can retrieve and listen to how his her staff behaves

DO
Den Ofiniquity 9 months ago on Google
( 5 out of 5 )

Spoke to customer services on quite a few occasions over the years, they have always been extremely helpful and polite. From some of the negative comments on here, I suppose you may reap what you sow.

TG
Toby Goodger 9 months ago on Google
( 1 out of 5 )

Useless customer service asked for a copy of our council tax bill over two weeks ago to no avail and cannot visit Times Square to collect no reason given. Pay a fortune to them in council tax each year.

AR
Andy Rowe 9 months ago on Google
( 4 out of 5 )

Humm,I previously gave a 1star review, but in past few years they have I’m our experience become alot better,staff are friendly and helpful and despite of the challenges over past 18ish months are doing a great job, please keep up the good …

TB
T B 9 months ago on Google
( 5 out of 5 )

If you find some fly tip on the Council owned land at the front of your house, wow, these guys can clear it FAST 👌. Logged it, gone less than 2 days later. Top job Bracknell Forest Council 👏 …

A
Andy 9 months ago on Google
( 3 out of 5 )

Bracknell council isn’t what it once was, but acceptable enough

RL
Richard Lee 9 months ago on Google
( 1 out of 5 )

First thing, Stuart F, do you work for the council, sorry had to laugh with your comments. Five star…right !! lol …

KL
Kamie Lee 9 months ago on Google
( 1 out of 5 )

Diabolical is all I can say
I’d give it 0 stars if I could !

M
MRWX1963 9 months ago on Google
( 5 out of 5 )

Lovely Smashing Great !
Very Very Very Very Good Service
Sorted my problem out within minutes of my call
Super Mega Rare Top Notch Service

MM
Melinda Modok 9 months ago on Google
( 1 out of 5 )

Disgusting service. Misleading parking signs and parking lot names in Bracknell Forest, council going for penalty fares. When pcn challenged completely ignored the facts of the challenge and rejected with a template explanation.

BG
Beth Green 9 months ago on Google
( 1 out of 5 )

Getting anything from this council is like getting blood out of a stone. It’s a constant battle and it wears people down. Most staff in the customer service department are robotic and very obstructive.

SL
Suraj Limbu 9 months ago on Google
( 1 out of 5 )

The woman in revenue customer service is depressed she has a boring job hence why shes moody and has a rude attitude towards everyone calling in. You are not fit to work for the council!

MM
mohammed montazeri 9 months ago on Google
( 5 out of 5 )

VERY GOOD AND PROFESSIONAL CUSTOMER SERVICE. THEY HELPED ME VERY QUICKLY AND I AM VIA THIS REVIEW SAY, THANK YOU VERY MUCH FOR YOUR HARD WORK.

JL
Jen lee 9 months ago on Google
( 1 out of 5 )

There is no better way to get help, just waiting for notification, attitude and service are extremely poor. I hope that the staff in this company has changed to help everyone better.

FD
FASHION DESIGN 247 LTD 9 months ago on Google
( 5 out of 5 )

HI TO ALL BRACKNELL FOREST COUNCIL.
YOU ARE THE BEST.
THANK YOU FOR YOUR PROFESSIONAL WORK. …

J
Jon 9 months ago on Google
( 1 out of 5 )

Terrible customer service where they just talk to you with a bluntness that really means “I don’t care or have the time to speak to you, get on with it” then they promise and don’t deliver, these staff need serious customer service training

GU
Google User 9 months ago on Google
( 1 out of 5 )

Just had one of their vans tailgating me down the M3 westbound with the driver clapping along to his music with no hands on the wheel at 70 mph. Typical of their staff I guess?

BN
Belinda Nkrumah 9 months ago on Google
( 1 out of 5 )

Worse place to live when you need help, They dont care about the people living in the community they rather help themselves and n families. Poor Services.

SF
Stuart F 9 months ago on Google
( 5 out of 5 )

Great service all round. Very pleased with all aspects of what the council do and deal with the money that is spent.

KE
Kyra Ellen 9 months ago on Google
( 1 out of 5 )

Instead of helping, they just transfer me to the people I wanted to complain about ( twice!!!!!!!) (!!!) very poor and lazy customer service.. shame and disgrace.

NC
Natalie Cardrick 9 months ago on Google
( 5 out of 5 )

I rang and visited Times Square this afternoon, and both times the staff were very friendly and very helpful.

JK
Jagroop Kaur 9 months ago on Google
( 5 out of 5 )

First time been there but all staff really polite and helpful i really appreciate like this people thank you 🙏 …

BW
brooke Whiles 9 months ago on Google
( 1 out of 5 )

Disgusting, made us homeless and put kids on the streets, you have a DUTY OF CARE

AS
Attila Somos 9 months ago on Google
( 1 out of 5 )

Terrible worst costumer service ever

LL
Luke Lewis 9 months ago on Google
( 1 out of 5 )

All ways passing the problem to other people instead of sorting it out

AT
Alehandro Totosel 9 months ago on Google
( 2 out of 5 )

My rabis don’t take ingaldon52

AM
Andrew Modelly 9 months ago on Google
( 1 out of 5 )

Terrible service

HM
Huge Media Advertising Ltd 9 months ago on Google
( 5 out of 5 )

Really good 👍🏻 …

MM
Mac Meanman 9 months ago on Google
( 5 out of 5 )

Helpful Staff

SD
Segundo diniz Diniz 9 months ago on Google
( 1 out of 5 )

Worse in the country

SS
solaris solaris 9 months ago on Google
( 1 out of 5 )

incompetent persons

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