Aspire Housing Limited reviews

Hi can you please pass on my appreciation to the two members of your team who have come out and completed a job yesterday and today! I want to express my gratitude and appreciation for everything they’ve done over the last 2 days and thank …

I would like sincerely thank Christina,eve,and all the social team who have done a fabulous job
Taking care of my brother in law Paul drakeford,who has health and mental health …

Shoking ,Absolutely appalling service. It’s been 5 months that I requested for loft installation. 2 times rescheduled it , one time they cancelled it without letting me know. Eventually today they turned up in my house took afew photos and said they’ll come back in 10 weeks time to put installation.

I’m writing to you because I want to make sure you’re aware of job that needs to be done on 31/03 HSG-1755838 …

Top marks for prompt service in fixing my boiler,
Rang them at 9am and they arrived within the time scale given. Very polite and efficient. Well done aspire housing.

This is the fly tipping on the new development on Wilmot Drive Aspire say they won’t move it even though its on their land, this is the Stigma they want to tarnish the development with

Shocking service, rude staff, no parking. Very unprofessional

They’ve been working on the way back from the service provider. They will be sending the original one by the end of the month. That will be the first thing I have to say to you about the rest of your duration of the course so I can give you …

Absolutely appalling service, shocking and so disrespectful, had 2 appointments on Monday 14th for gas service and leakage in my bathroom which was booked 5 weeks ago, after reporting the issue then was told it is not an emergency so put a …

Shocking! I called them back after they attempted to call me and I got nothing but silence before they hung up. After THREE TIMES spending half an hour in the cue for an advisor I was summarily hung up on every time I reached the head of …

Repairman came about 30 past 4. Said he needs to call his mate to bring a ladder then went back to his service van. Bloke just went off afterwards without informing us anything. Bad service

A poorly managed company, that employs inexperienced sub-standard employees who don’t have an iota of empathy for the people they are tasked for caring. My elderly neighbour has waited for a year for someone to come out and inspect his …

Rang in may to get bay window fixed because at the time i had water coming in because it was raining pretty hard against the window. I was told i would get a appointment in November when I screamed down the phone it changed to Sept. Well …

Been without light in the kitchen over a month with the baby.. they making me wait over a month. Have to cook.in the dark.
Half of the sockets are not working.. …

Had lots of issues lately, one being needed guttering cleaning as water over flowing and then flowing over neighbour’s, tiles were slipping, some actually fell over front door with more overhanging. Phoned in early October and didn’t come …

If I could i would give them 0 stars. Absolutely terrible service. Everytime I called and asked to speak to one of the workers that was meant to sort out my mortgage we were told we would get a call back. I found out through my solicitors …

Broken toilet spewing water everywhere and they won’t come to look at it for 3 weeks, There is a child in the property and they also say there is no grounds for a complaint.

Absolutely appalling the 1 star is completely overrated lady on phone very apologetic obviously used to passing on a very poor sevice

Difficulty in getting repairs. They appear to use a time scale of two to three months for anything. No consideration of the urgency of the repair. Definitely getting worse.

Absolute scum. My friend who has been poorly has fallen behind on rent slightly for the first time ever so they have sent a notice of possession. I bet they wouldn’t do this to their mothers if they owed. They pretty much told her to stop …

Slumlords.
Absolutely disgraceful service.
I’m getting through 12 damp collectors per month. …

Excellent housing association. Doesn’t leave people with disabilities out in the cold. Decent housing Officers who know what they’re doing and know their area pretty well, and their tenants too. The repair service needs improvements, but …

Absolutely AWFUL maintenance service they don’t care at all. My house is falling to peices they keep cancelling repair work that I’ve reported someone will come out and say yes it defiantly needs repairing I’ll put a job on then months …

need to wait to be seen very little information to get in.

Waiting for over 2 months for a leaking water pipe to be fixed, having crawl on hands and knees to stop tap everytime we need water is not acceptable.

A great place to work. A fine crowd of folks achieving great things. Privileged to have played a part for a short time before moving on, but will remember fondly many fabulous people and a great time there.

If there were minus numbers Aspire would get it. Discriminatory company depriving an 80 year old of washing facilities. Has lived in property for 50+ years. Blind deaf diabetic dementia Aspire couldn’t give a toss. Good to see lots …

Avoid if possible! Total disrespect for the tenants! Shocking communication in the whole company! Certain members of staff think they own the company! Vile rent team member! Should be ashamed. A complaint is making its way.

👎 …

Impossible for me to access reception without a carer as a phone call is required to alert people you are there.

Ive been living with aspire for 6 years now! They have no respect and most have attitude problems. Most of the homes have terrible damp! I hate Renting from them!

Never had any trouble. Brilliant staff and the best landlords i have ever had.

Got my gas check very good

This app is fab, great for sorting rent & repairs out online

After a dreadful experience of apparently helping my relative move from an existing Aspire home to another, i have come to the conclusion that this organisation couldn’t run a bath!

Just received a ‘complimentary’ water bottle, muffin, and a pen. Really? This has come out of my rent money. Shocking waste when people are struggling to pay their rent.

It is ok company

Looks like the majority of folk feel the same. A real shame..

Disgraceful service to tenants and with the exception of the reception, rude and unhelpful staff

Shocking inspector attitude disgraceful service no go

Always been helpful and useful

Great place, lovely and friendly people

Nice garden opposite nice Park

As classy as a posh hotel

Very hard. …

Depends who u get

Bad lot

Brilliant staffs

Minimum support for residents

Good service

Brilliant

Always helpful

Popular

A good website

Simply the Best

Helpful

Not for personal…