Budget reviews

They will not quote a single parent. The search comes up as nothing for these dates, if I search for just two adults miraculously there is availability. I wondered if it was on oversight, and emailed them, but they were no surprised, and …

Alison was so determined to do everything in her power to make sure that I had exactly the holiday I wanted. She was so professional and a pleasure to deal with. Thank you Alison for all your hard work. SeanGiffney

Calls/emails not returned. Very disappointing service . Went elsewhere, dealt with very quickly and professionally.

So easy to book online with buget travel have use them many times

Easy to deal with and helpful. Would use them again. Had great hoilday.

Very quick and easy site to use and plenty of options to choose from in holidays all over thanks so looking forward to my holiday

If I could leave a 0 I would. The support from this travel agents in non existent. No reps on the ground and if you have any issues you have to ring the shop during opening hours. …

Cannot fault them in any way, very happy with the service they delivered thus far,

Great plase to book.a hoilday

Dealt with Ann Marie who was very friendly, very professional, and very helpful. Great value too.

Booking is easy. Seat booking is not catered for

I don’t like leaving a negative review but had a bad experience booking with Budget (for the first time) and have used others before which have been grand. Firstly, was told a couple of times would get a call back and didn’t, I always had …

Unfortunately I am still waiting for a reply from Budget travel after 2 weeks, This company used to be very good when booking a holiday but seem to have gone downhill in the last few years, As I could not get a response in a reasonable time …

One of my favourite shops 🏝️🏖️🌅😅 …

Same thing happened with us as someone else recently whose reviewed here , hotel with no pool , it was April time! no one is in the outdoor pools because there freezing! Would never use again really rude too

So easy to book and at a very competitive price..this is our 2nd time booking through budget and we will do so again

Easy enough to book online, but impossible to get information on phone.

Booked my 2022 holiday with Andrew , she could not have been more helpful. Nothing was too much effort, he went through the best options to suit my families needs. Great service.

I was dealing with a (lady) called Danielle Simpson in the Abbey Street branch. She is a lovely person couldn’t of been more helpful. And budget travel are very lucky to have her as a staff member. If I’m booking anymore trips away I …

Booked a city break through the Agents at Budget travel to Poland. They are extremely friendly, helpful and knowledgeable on where to go and when. …

By far the best travel agent out there. Brilliant value and choice and the staff are amazing to deal with. I have dealt with Elaine in there for several holidays and there has be no trouble at all. Even got my money back when Covid hit. Wouldn’t book with anyone else and looking forward to booking again soon.

Very helpful staff, good deals and easy to book exactly what you need, without all the online hassle.

I booked with a travel agent for the first time in 15 years and it was a mistake, the booking process is much easier and cheaper to book yourself, budget travel offer your nothing for your money, I called into their office prior to …

Very poor. Was contacted by them on the 23/06/20 and told it would take 4-6 to process??? Then at end of July I contacted them to say no money had arrived. I was called back by them and told it would take another 4-6 weeks?? I advised them …

Booked 2 holidays with Budget in recent years and both times they went great. We had no issues from start to finish and found budget easy to deal with. Will book our next holiday with them due to the service.

Never got a response or a follow-up call

Okay . Good last minute deals

Got a call from a Budget Travel Agent back in September 2020. The airline changed my flight time due to the pandemic. Was straight away offered a refund. Any emails I sent were responded to quickly either by email response or phone call. …

Have booked with budget travel a number of times over the years and all of the staff I have dealt with have been very helpful and knowledgeable resulting In many smooth and enjoyable holidays away . Most recently they went beyond to help me …

My friend and I went there on Friday and were told by Rachel that she will prepare the itinerary and email me in 20 minutes time. She didn’t email or call Friday or Saturday and it will not be open until Tuesday as it is a bank holiday and we had to book the trip this weekend. Very disappointed as she made everything sound amazing.

Never answers the phone when you call, even to pay your flights. Flight with BA was delayed for more than 24 hours (this obviously was not the travel agents fault) however told us that the transfers we were sold and promised basically don’t …

Staff very friendly and helpful 👍 …

Jennifer organised our Holiday to Portugal and it was just fantastic, private transfers so we had no hassle with taxis or others stops when sharing a bus. We loved our accommodation in janelos do mar, great for kids, our 12 yr old had a ball. We will be using budget travel again in 2020. Thank you for a great holiday..

14 days gone by now still no refund the was I was treated from January been over charged to when I got the phone call Friday march 20th been told 6 weeks then when 6 weeks went by been told I was a lier it was 12 weeks for a refund then …

Booked a holiday online with budget travel and I’m very impressed so far with the service I have received , they notified me that where I booked the pool might be closed due to renovations but also offering alternative acc all thanks to …

So if you are going to New York do NOT get airport to hotel transfer we flew out with budget travel on 29th sept paid 50 euro each for transfers there were 4 of us arrived in Newark and no taxi. Rang the number we were given and could get …

Just back from the holiday of life time to Orlando professionally organized by Elaine ,she was amazing and gave us all the help and tips to have an amazing experience. Highly recommend the team in Budget travel.

1st time in the trinity Quarter last night and I have to say that I am very impressed by the decor the staff and the whole ambience of the place food was excellent staff was so friendly and attentive to our needs i will definitely be back again and would highly recommend this establishment to people you will not be disappointed

Booked a sun holiday with Aoife for next year. She was very helpful and got me a great deal!

Got a brilliant deal 🤝. …

Excellent customer service – fast ,efficient ,pleasant staff.

This is the the online platform to use for your flight booking if you want to experience the following; A platform unable to process valid credit card payment (keeps changing the card expiry date once you enter submit); a call centre that …

Amazing service. Went to Disney twice with them and everything was perfect, no hiccups and best price by far. Definitely recommend to anyone.

Only giving 1star as I had requested a call back for a quote for a family holiday to Orlando but they didn’t get back to me!!

Great website seems to have a combination of what other sites offer so it looks like the one stop shop 👍 …

We recently have to relocate and their services where what we need it to book flights and accommodationfor my family…the agent provided us also with insurance and where very helpful in navigating the current travelling situation..thank you again 😊 …

Just booked a family trip to orlando Brillant prices and great advice Would recommend

Budget Travel offers great deals to make your dream holidays a reality. Great packages!

Have booked many holidays with website. Easy to access and book holidays. Reasonably priced

I’ve booked 2 different holidays with budget travel and never an issue. Much cheaper also 😀 …

Staff were extremely well informed and friendly ! Would definitely rebook !

Dreadful! I keep getting their answering machine, are they still there? 😄😆 …

Have booked my last few holidays here and have not been disappointed, great value and Ciara was so friendly and helpful

Lovely staff espalley laura she was a great help

The place looks different in the brochure versus real life.

Great service great value

Great staff very well know exactly what they are talking about

My dogs love it here, philip and rosie are brilliant with the dogs 😁 …

Great prices and helpful staff.

Second holiday in a week I have booked with the beautiful Rachel she is amazing and does everything she can do to help

1st class service, booked our summer holidays several times with budget travel and never had a single problem. Highly recommended.

VERY BAD SERVICE RACHEL DID NOT BOOK FLIGHT TICKETS AS WE WANT, INSTEAD SHE BOOKED US A VERY EXPENSIVE FLIGHT TICKETS, WE PUT OUR ABSOLUTE TRUST ON THEM FIRST BUT THEN WE GOT VERY DISAPPOINTED ABOUT THIS OFFICE.

Good deal with

Great service from louise Brennan.. booked flights to Australia & Louise was so helpful & chatty..

Great value, helpful staff

The girls in Abbey Street always look after me when I pop in. They get you exactly what you are looking for at the right price

Booked my holiday here staff was very nice will be back

Used budget travel yesterday very good Rachel was very helpful could not do enough

Excellent service. I have very accommodating. Pardon the pun, just wonderful!

Great value and friendly staff

Great staff,very helpful

Sent me to a hotel where i was reccomended with my kids i got robbed and they never took responsibility highly unrecommend

Absolute joke of a company booked online changed flight times lost a day of my holiday and had to book hotel for over night in London don’t use this company people

Budget travel view customer service with contempt. They were willfully deceptive, unhelpful. Terrible experience.

The breakfast took too long ,nice staff, clean hotel.

Does this place actually return calls??

Very easy to use+ staff very friendly

Always good

Very attentive and helpful personal in Budget Travel very good experience for me

It has all that we need in our shopping requirements at an affordable price.