Camping Online Limited reviews

Purchased twin water pump, worked for 1 week and then topped. Will not respond to calls, emails or visits to their unit. Highly recommend you stay well clear of this company

AVOID THIS COMPANY
Disgusting behaviour from the owner of this corrupt and shambolic company. They sell poor quality goods and then when a customer complains they attack the …

I won a court battle against this ‘person’. they were ordered to collect the item. this was 6 years ago and ‘blakey’ still resorts to insults and foul language. trustpilot dont do anything. i only hope google reviews are percieved as genuines but dont hold out much hope. lets see.

Advertised as 48hr delivery, money took from bank same day. Had to chase delivery to be told it would be another 4 days making It over 8 days delivery! Do not respond to telephone voice messages! Requested money back…..time wasters

Avoid ordering from this company!!
I placed an order via Amazon and was sent the wrong item. I contacted the seller and was sent a link to a returns label. As the returns label provided was one …

Avoid at all costs!!! Wish I had read these reviews and not the ebay ones as they just get negative feedback removed!!! Purchased a porch awning for £612 when erected we noticed it was torn. I immediately contacted them who basically said I …

Bought car to car starter battery charger by Streetwise. Super product as enabled me to open bonnet to fit full charger. Perfect for job with sensible food length lead. Good delivery & packaging. Very grateful. Peter

AWFUL COMPANY!! sent me damaged goods then completely avoided responsibility, even lied to Amazon claiming I had damaged the goods, without even a conversation re my use let alone an inspection! Avoid at all cost!

Ordered a specific product from this company via Amazon. Sent a different product entirely. Apparently the one I had ordered was discontinued 3 years ago! Have asked for full refund and a free returns label. Wish I had read the Google reviews first!

Bought an awning through amazon and camping online Ltd were the seller. used the awning for the first time and a zip was defective immediately contacted amazon who messaged seller they didn’t respond in the allotted time contacted amazon …

Purchased a blow single bed via their eBay site.
Bed didn’t inflate properly as a result I’m looking to return the item and get a refund. …

I’ve bought Elsan Blue from this company for many years without problems. However the most recent order of two containers of Elsan blue had burst, leaking the contents into the packaging. For the first time I am trying to contact the …

I wish I’d seen the company’s Google reviews before I tried to buy an item off them on Amazon. Photo showed white toaster. Headline description said white toaster. They sent me a black toaster. Upon checking, I noticed that buried further …

Absolutely Horrendous company do not buy off them. Faulty goods and they don’t reply!!! I’ve been trying for 3 months constantly and haven’t had one single response. Pretended to be a new seller and got a response straight away! How can eBay have 100% seller rating when online reviews fro the company are disgraceful!! Avoid!!

Can you give no stars?? I bought an oil-filled radiator via eBay. In less than two weeks I noticed it was leaking oil. I sent photos and asked if I could have a replacement or refund. I am a single parent and it’s my only source of …

Literally the worst company I’ve ever dealt with. They will send you damaged used goods advertised as new, then claim you damaged them. …

I brought an awning via eBay I brought the wrong size so returned it through parcel force, camping on line are saying they haven’t received it. I went to parcel force they sent me pictures of the parcel at camping online depot and it was …

THIS COMPANY IS NOT TO BE TRUSTED. SELLS FAULTY ITEMS WITH NO REFUNDS. JUST READ ALL THE GREAT REVIEWS FOR CAMPING ONLINE!. WHAT A AMAZING COMPANY THEY ARE!.

Not worthy of even ONE STAR!!!
Ordered two sleeping bags and paid extra carriage for next day delivery. Seller did not send items out for next day delivery and instead used the cheaper …

Terrible service, seller “Kevin” cancelled my order and said that I cancelled it? The awning was for a holiday with my daughter and her friend. The refund will be within 3-5 days so we are left with no money to buy another before the …

Bought a replacement tap for my caravan and Elsan fluid pink and blue.
I received a week later well packed, paid £94. I tried ringing them on standard land line,which I had no response and a message we can’t answer the phone and …

I place my order before reading the review and got really, really scared as I my order was for two pretty high value items. …

Only given 1 star as I cannot give none!

I purchased a Power Unit Transformer from Camping Online via Ebay, the delivery …

Don’t deserve 1 star ordered a TV from their ebay site and marked as dispatched. The item didn’t arrive so asked for tracking and replied oh the supplier says another 2 weeks needed this for our weekend away in the motorhome. No apology …

I ordered 7 caravan reading light. I noticed on my account that my order had been cancelled without any call, message or email. I’ve tried numerous times to call but still no joy. Today I have received a full refund but still no explanation …

Just contacted this seller to simply ask where my item is, he told me if I want to moan then moan at Royal Mail, so rude I won’t be buying from here again

Order never turned up . Customer service is shocking and attitude is appaling. Avoid

This company officially has the worst customer support ever.
I made an Amazon purchase, the item failed after a few days of use. I contacted the company for a refund on the faulty item. The company’s customer services …

Abysmal company with the worst customer service I’ve received since, I can’t remember when!
Rude and completely unhelpful, once they’ve got your money, they’re not …

I bought a 1.80m trestle table from Camping online. Unfortunately it arrived dented on the top , cracked on the side and the locking mechanism did not work. We contacted the seller via Amazon and they agreed to refund the purchase price and …

Beware! My item never showed up, and when I tried to resolve the matter, the seller gave an old tracking number (from before the order was even placed!) so that I was unable to claim through PayPal. Knowingly and in bad faith. Shady!

Purchased a ruck sack for wild camping for £90 I had the same bag that lasted me 10 years this one lasted 2 trips and the company won’t even email me back on eBay do not buy from this very poor company!!!!! Poor customer service poor quality items

Website says to email as nobody can man the phones. Got no response form the email. So drove to the shop as it states it’s Open. Saw a member of staff ( 10 meters away- social distancing) said he’s closed. I asked if I can purchase a item …

Do not purchase from these people ,they sent wrong item to what I ordered right item was shown on invoice.
Tried to communicate with them but they only seem to know a few words of the …

I bought a low-cost item from this company, which none the less had a one year manufacturer’s warranty. After three months the item failed. The manufacturer’s website stated that warranty claims must be pursued through the original seller. …

Got my parcel in good time for Christmas despite the the Royal Mail strikes

Goods arrived damaged (Thule levelling ramps delivered with badly torn storage case). Rather than send everything back I suggested they send a replacement storage case or a part refund. They said they’d look into replacing the bag and I’ve not managed to get a response out of them since.

Ordered lounge recliner on Tuesday7 September, sent trace delivery No. arrived Thursday midday , I would call that very good service, and fit for purpose, would use this company again

Paid for 24hr delivery, never came so picked it up in person 3 days later, staff all looking confused and after 30 mins I got my item finally. Be careful

Worst company I have ever dealt with.
Should sell up and call it a day. Shocking behaviour, rude customer service and products you might as well throw in bin. …

They refused to replace a faulty Airbed because apparantly I was supposed to know to contact them instead of the manufacturer. I sent them evidence of my contact with Coleman’s but as it was over 12 months since I bought the airbed they weren’t interested. Appalling customer service. Will not use again. Avoid!!!

Wish i had read reviews before using this company. Incorrect item sent, they asked me to return it but then refused to send out correct item. Refunded cost of item but neither of the postage costs. I wonder if they actually have all the …

DO NOT USE THIS ‘trader’. We returned a Riber canoe (after much awkwardness from Camping Online who passed the matter on to Riber). That was 3 weeks ago and we still haven’t received our refund. Our credit card company will be taking the matter up as they appear to be disingenuous traders. SCAM!

Ordered a Streetwize 12 volt car wash they cancelled the order they had sold out and also had product with missing parts – Back on ebay showing 10 available, sent a message to make sure they were in stock – Messaged back non available again and have only just updated ebay – phone not answered very poor

Placed an order with them. It was a long time before delivery. The responder to my emails ( who I shall not name) was rude and arrogant. When my goods did arrive, 1 out of the 3 pieces was damaged, inasmuch that a part was missing and …

Worst service ever. Totally unhelpful. Ignored emails and phone calls. Generator leaking fuel straight out of the box. Gave me a number for support which was permanently unattended. Had to get PayPal to intervene as well as threatening …

One star is generous. Awful customer service. Little / no communication on important transactions. Selling items which aren’t in stock. No returns system in place. I strongly recommend you avoid using these cowboys.

Absolutely disgusting service. Was charged nearly £5 for next day delivery. Took a week to arrive. No apologies and no refund of postage. Buyers beware of this . 😡😡😡😡😡😡😡😡 …

Bought some advertised corkscrew pegs via there eBay shop only to get nail pegs waste of money no response until I left neg feedback of which they have had feedback removed

Bought a camping toilet of these guys from amazon, and the customer service was dreadful. …

Worst customer service EVER!

I am loathed to give this outfit even one star! Their customer service …

This company is an absolute disgrace! Do not order from them. This company should not be allowed to operate as they wanted to fraudulently take my money! …

This Company is the worst I’ve ever had to deal with. Fobbed of with excuses about refund and purposely lied to. Sorry I ever ordered from them.

Same situation to Michael Lacey’s review below: the person who responded to my query after the delviery got delayed was simply rude and unhelpful, using language that’s inappropriate to a customer service, bad english, no punctuation or tact whatsoever -really shocking and will report to Amazon who I ordered from!

Terrible company, avoid at all costs.

I ordered 2 quest elite recliners from this company and was offered the option …

Ordered and I phoned next day to ask for a next day delivery which I was willing to pay extra for.
They expedited my order and it arrived next day, with no extra charge. …

Terrible customer service, item i received was different from the item advertised. Was told to post it back at my expense. Wouldn’t even admit the item they posted out was different and avoided my questions. Terrible, avoid buying anything.

Not even worth the one star. Wouldn’t advise anyone to use this company. Received a £189.99 damaged gazebo off this company and when emailing him he accused us of damaging it! More emails have been sent to them and just been ignored Doesn’t answer the phone either. Don’t go anywhere near them

Terrible experience, I paid for two inlet sockets, never received them was told I had never paid for them. I produced proof money had been taken from my account I was told it would be sorted and never heard from them again.

I since purchasing a Quest sun/camping bed a few months ago have tried many times in vain to contact this company. Many many ‘contact seller’ via eBay with no response. There is a bolt missing from the headrest which means I cannot use the …

Be carful when buying from this dodgy company you will be ignored if you have a problem just read the negative feedback here and on eBay before you commit. The blokes a conman.

emailed twice regarding a mistaken order. won’t reply, now have an ebay non payment against me. Avoid this company at all costs

Terrible service , Refused to give a delivery date, his answer was, when we get you will have delivered. …

Avoid this company at all times can’t get a hold of anyone. ordered parts not sent out but took money read other reviews if you order parts and don’t get them tuff luck you have been warned

I was sworn at and had the phone slammed down on me by Kevin (one of the directors) when I called to return an incorrectly sent item (completely different make to what I ordered on their website). He was insistent that I could not get what …

Emailed to see if I could get in two day Kevin said it would not be a problem and true to his word arrived on two days not used annex yet but I was really satisfied with there service will use again

Non existent customer service.

Ordered two of the Riber Kayak, seat, paddle and life jacket bundles. Paid extra …

I run a BBQ business called Pigalicious – we rely on a quick and fast service – I ordered a cool box igloo late yesterday it arrived today fantastic – this was also a repeat order as I am more than happy with the first igloo cool box – thank you camping on line

Have to say i wish i had read the reviews first on this ‘Company’ Had a problem with an item purchased on Amazon and they just ignored me and Amazon emails. Will never use this place again…

Spoke to manager on phone whilst standing outside the warehouse, but because they are closed for business he would not go in back to fetch a parabolic heater for my homeless friend who is desperate for a heater that no other shop has stock of. What a disgusting man.

Waited 11 days to be told they cant supply goods that were ‘dispatched & on route’ Wish there was a 0 star. …

Camping on line. Is the worst seller on Amazon I have had the misfortune to deal with.
I ordered petit four cases and was sent an electrical unit for a caravan! …

Well i orderd my caravan wheel lock from this company without reading any of the reviews beforehand and would not have if i had, but i can not fault the service ive had. …

Wish I’d seen the Google feedback before placing an order through eBay. Ordered 6 items, only received 2 with a despatch note stating 2, queried it instantly upon delivery along with photos, got told 6 were sent (even though the bag they …

This guy is unbelievable. Being new to touring I bought two items with next day delivery. He marked as despatched via Amazon even though they weren’t in stock! On day of delivery, I contacted him asking where they were to be told they would …

Avoid this lot at all costs. Possibly the worst customer service I have ever encountered from the boss of all people, a character called Kevin Blake, I had a warranty issue with an awning and was basically accused of damaging it …

Posted out unsuitable cheaper item and not responded to any emails. What a bunch of crooks. Left out of pocket and tent poles I didn’t ask for.

Absolutely Appalling customer services. EBay and PayPal have had to resolve the issues.

Awful company. They would not accept a return which was done in accordance with the terms and conditions. Took several months and a court claim to get my money back with compensation. Never again.

Order caravan cleaner from this company very good delivery and service