Capital Credit Union average reviews all over the web

4.1
Total Reviews 54

Average reviews from all platforms

Average Rating 4.1

Average reviews from all platforms

  • 5.0
    38
  • 4.0
    3
  • 3.0
    2
  • 2.0
    2
  • 1.0
    9
Capital Credit Union reviews breakdown:
Google
4.1
54

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54 Capital Credit Union reviews on Google

MM
Matt Mild 1 year ago on Google
( 5 out of 5 )

London Capital Credit Union have made me enthusiastic about support for savings through the credit union movement. When I spoke with the union on the phone, I could get hold of them quickly and easily, and was made to feel part of the …

JM
James Murphy 1 year ago on Google
( 1 out of 5 )

was treated pretty badly but when i challenged them they at first closed ranks but then gave up and repayed my deposit. a very uptight outfit that should take a chill pill and breathe. there’s a guy there in a cheap suit that thinks he’s robert deniro lol.

DO
deborah o’sullivan 1 year ago on Google
( 5 out of 5 )

Have always found the staff very friendly & helpful. It’s a great way to take out an affordable loan whilst still saving at the same time. Highly recommend

DT
DJM TV 1 year ago on Google
( 5 out of 5 )

I highly recommend this coy to everyone who is ready to save for the future. They have been so nice to me and the staff are excellent. They have never disappointed me since i joined them last year. I have never regretted joining and they …

MS
Mary Sleater 1 year ago on Google
( 4 out of 5 )

This credit union is run to the best of their ability. Primarily the staff are friendly, understanding and professional for a service run by volunteers. They provide a vital service for those of us on low incomes and should be appreciated more, if you don’t like it, volunteer and change it for the better if you can.

FG
Fairy Godmother 1 year ago on Google
( 1 out of 5 )

Some, NOT ALL , staff lack basic customer care training and this shows in their inept management of any concerns raised. There are many more not for profit organisations that do not operate like this. AVOID ! Complaints procedure is an …

RA
Rebekah Andrews 1 year ago on Google
( 3 out of 5 )

Some members of staff need to be trained on how to speak to people better,.Overall service is helpful, payout takes a little long but everything is fairly simple and easy. Have saved abit of money and will continue to use them👍🏽 …

DS
Douglas Silverstone 1 year ago on Google
( 5 out of 5 )

I’ve saved with london capital for over ten years, they helped me out through the tough times, and i’ve never had a problem with them. They are not a bank but my saving with them keeps my Christmases fun!

LC
Lynda C 1 year ago on Google
( 1 out of 5 )

Very, very poor experience. Unfortunately this organisation is extremely badly run, clearly by volunteers. I feel that it may be better stashing any spare cash in a cupboard. I struggled to get to my savings when I desperately needed it! …

TE
Theodore Evans 1 year ago on Google
( 4 out of 5 )

great for people trying to save or borrow on low incomes. On line facility is very convenient and transparent – deposits and withdrawals always reliably registered. Loan rates compare very well with more predatory for -profit lenders.

EB
Evelyn Browning 1 year ago on Google
( 5 out of 5 )

Excellent..people are just so very helpful and make it so easy to save…borrow..or ask advice on your account. I would urge everyone to start saving the credit union way..best thing I ever did was to open a credit union savings account…thank you!

2
279msj 1 year ago on Google
( 1 out of 5 )

When you are a shareholder you are supposed to get your dividends at the end of each financial year because dividends is a business liability just like paying your bills (I know this because I have done double entry bookkeeping). But London …

LA
Lisa Alberici 1 year ago on Google
( 5 out of 5 )

Ive personally never had a problem, ok they can be a bit slow at times at getting back to you but overall a good service, affordable rates, and you get to save aswell ; )

DK
Don Kehoe 1 year ago on Google
( 5 out of 5 )

I have been a member of London Capital for ten years and seen it go from strength to strength in that time. Applying for a loan is easy and they send you a text message as soon as it has been approved.

EB
Ernestine Blackie 1 year ago on Google
( 5 out of 5 )

They are very good online and in person.You get one to one attention.The website feels very secure.You know exactly what loan repayments are and they treat you well .I have and do recommend to anyone to join and commit to save.

PB
Patsy Bowrin 1 year ago on Google
( 5 out of 5 )

Brilliant service all the staffs are approachable and helpful they have come too my rescue a couple of times keep up with the great service x

RM
Rebecca m leprince 1 year ago on Google
( 5 out of 5 )

London Capital Credit Union are Amazing and encouraging people or organisation who help people like you and me to be able to manage our money, to be debts free, to save as a little for future.
Be Kind to One Another 😉

L
Lukesagooner 1 year ago on Google
( 5 out of 5 )

Very helpful and kind people, very well run. Have been using them for nearly 10 years now, no issues

CA
Chioma Anyanwu 1 year ago on Google
( 5 out of 5 )

Amazing customer service. Always willing to listen and help the best they can. Thank you all

BC
beryle clarke 1 year ago on Google
( 5 out of 5 )

Just brilliant.they helped me to save now I’m never without cash for a rainy day.thank you lccu

HP
Helen Pink 1 year ago on Google
( 1 out of 5 )

Terrible service. New management are awful!

JF
Judy Fitch 1 year ago on Google
( 1 out of 5 )

I don’t rate this place I went there for help and got refused help saying I can’t pay it back I wouldn’t mind I work and get benefits so I wouldn’t go there not as good as I was told

BP
bareface productions 1 year ago on Google
( 5 out of 5 )

Very helpful and have had great customer service and advise. Very pleased.

CG
CB GB 1 year ago on Google
( 5 out of 5 )

Such an excellent service. Much better than saving with a bank.

CP
Channelle Pollard 1 year ago on Google
( 1 out of 5 )

Used for a few years, loved the service. This week customer service shoddy to say the least.

LH
Lenroy Herman 1 year ago on Google
( 5 out of 5 )

Just started using credit union brilliant service, friendly staff would recommend

GE
Gareth Evans 1 year ago on Google
( 5 out of 5 )

Excellent service – would highly recommend for affordable loans

FB
Fatima Bakari 1 year ago on Google
( 5 out of 5 )

Love the service nice people they do their best

ED
Erick DeGiovanni 1 year ago on Google
( 5 out of 5 )

Very helpfull staffs….100% recommended 5* service!

JE
Judith Enenmoh 1 year ago on Google
( 5 out of 5 )

So helpful and loan rates are cheaper than most places

MC
Michael Cragg 1 year ago on Google
( 5 out of 5 )

All ways had a good experience 👌🏼 …

ET
Emily T 1 year ago on Google
( 2 out of 5 )

Its gone from being open 4days a week from 9 am too 3days at 11am 🙄 …

HB
Helen Baron 1 year ago on Google
( 5 out of 5 )

Really like that you can do everything online

TB
tommaso bono 1 year ago on Google
( 5 out of 5 )

Very professionals and nice people, very recomendable

JM
Jeff Matthews 1 year ago on Google
( 5 out of 5 )

Great service helped me save

SW
Sue Webb 1 year ago on Google
( 5 out of 5 )

Excellent service from all of the workers

LH
Lionel Holmes 1 year ago on Google
( 5 out of 5 )

Very helpful and thoughtful staff.

PC
Paul Carby 1 year ago on Google
( 5 out of 5 )

A great idea, that feels accessible to everyone.

FR
frankie russell 1 year ago on Google
( 5 out of 5 )

Great service great people

NC
Natasha Clark 1 year ago on Google
( 5 out of 5 )

Very good service

BO
Barry o’sullivan 1 year ago on Google
( 5 out of 5 )

Great place to save

KF
kanika foster 1 year ago on Google
( 5 out of 5 )

All quick and helpful

MM
Miriam Mcdermott 1 year ago on Google
( 5 out of 5 )

Great way to save

MB
Margaret Bimi 1 year ago on Google
( 4 out of 5 )

Information was good.

HU
( 5 out of 5 )

Great bank

TS
Tanesha Sommerville 1 year ago on Google
( 5 out of 5 )

Friendly

MD
Morgan Deak 1 year ago on Google
( 2 out of 5 )

First off, I love CCU – this review is based on the service and disrespect from the tellers at this specific location. By far, the most disrespectful experience I’ve had to deal with, with this institution. I had scheduled an appointment to …

BS
Brandon Snopek 1 year ago on Google
( 1 out of 5 )

Charges $20 dollars to dispute a transaction, charges fees for anything and everything. Stay away from this bank.

JB
James Booker 1 year ago on Google
( 3 out of 5 )

Pretty good overall but ABSURD fee to simply process a loan payment over the phone via a debit card. $10 just for someone to do the EXACT thing as if I showed up at a branch is ridiculous. I will pay it off and move on.

DS
Darci Strobel 1 year ago on Google
( 5 out of 5 )

I have had great service at the Neenah location. April really helped me out in a pinch with VISA gift cards. I have bank accounts elsewhere but when I really need banking services the credit union is where I go.

TP
Thomas Protzman 1 year ago on Google
( 5 out of 5 )

i have savings account at captail credit union all the ladies are great nice friendy poeple always treat you with a smile and welcome you by your name and with a credit union like captital credit union in oshkosh wis.after being out of the …

DH
Daisy Horne 1 year ago on Google
( 1 out of 5 )

Horrible! Do not waste your time! Take your money to ANY other credit union or bank!

T1
TechHead 12 1 year ago on Google
( 5 out of 5 )

I’ve had an account with them for about 10 years now and have always been satisfied with my experiences here.

AA
Abdelaziz Alali 1 year ago on Google
( 5 out of 5 )

Good

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