Capital One reviews

Do not do business with these lazy cowboys and thieves if you wish to keep a clean credit history. I was late being paid from work in Oct 2021, therefore my direct debit was returned. However a few days later I went onto my online portal to …

Terrible experience with them regarding the my old credit card default. When I spoke with them on the phone they offered me pay in full we ll remove default on your name. Now they saying they can’t see any confirm on their system and they …

Cancelled my card application without notification because the ID sent in was not sufficient. Tried about 3 times over the period of 3 months. The company is stuck in the stone ages and it’s far too difficult to deal with them.

I think Capital One have been ‘abusing’ my mental health for Profits for themselves.
Im paying 30% interest. …

Grievance number one: As a credit card facility there are a large number of under handed and sneaky processes, built into their systems in order to charge customers unnecessarily. …

Would urge anyone to stay away from these thieves, had various fraudulent transactions on my account. Reported it to them and they’ve taken the scammers side. Reported the matter to Action Fraud who’ve confirmed it’s not the first time …

Overpaid on my direct debit when closing my account and I am owed monies which I have tried to have returned for weeks, customer services lies openly to you on the phone and suggest you spend the balance on a card they have already told you …

I would not recommend I have opened a account for them to block my card for no reason. I have called and they have been demanding money from me and taking money from out my bank with out permission they are a scam avoid at all cost they need to be closed down for robbing people absolutely disgusting

I have never had any credit card or dealings with Capital One anywhere in the world. However for a year I have been pestered by e-mail for payments that have risen to over $400. …

I think they are in trouble financially. Keep an eye on their stock: NYSE: COF You may find it going down very fast. They have been holding on to a refund of mine for a long time. Keep promising me a cheque yet I paid them by card. They are …

If you want to speak to a manager or a senior member of staff, forget it. Customer service advisors ALWAYS say not available. When you ask for the UK phone number to call manager directly, forget it. Customer service only have an address. Cowboy credit card company. Avoid!!

Deceptive advertising of their CreditWise, free credit score: the update lags behind Equifax with 2 months, so that you are softly sold a credit card to improve your score. CreditWise displays lower Credit Scores. Verified for 2 persons, …

Avoid at all cost! Amateur company dont do it to yourself! Staff have terrible asian accents with english names, extremely frustrating when trying too deal with an issue efficiently plus it dont help when they keep you on hold for over …

Aisha from customer service is excellent, patient, kind and efficient

Cancelled my card application without telling me as two different methods of proof of address were deemed insufficient.

Had 2 credit cards with capital one group, closed both with no problem, very quick and easy to open and close them both. If i ever need credit cards again I’d certainly use and recommend capital one

I need a credit card and they accepted me as I got screwed over by metro bank they did a hard search eight times and now I cannot get any card elsewhere so I have a good monthly income and need a card to pay for insured car and tickets …

I’m fed up with asking them to stop sending credit card application to my old address. All I want is taking off there mailing list. If someone takes credit out in my name it won’t be there fault!!!!!!!! Joke….

Terrible credit card company – the worst I have ever dealt with. Things regularly go wrong and customer service staff are completely useless. There is really nothing positive to say about this company.

Total scam , did charge me 140$ thought i paid off the balance fully, claiming that payment come late although was made on time. the worst experience!!!!

One of the worst company i had card from them i pay them off they put my name in default i call them up and told them if there any money i owe you I’m willing to pay can you take my name off they go even i pay my name will stay for 6 years what a disgusting company

In que for long time when answered agent pretends not to hear done several times same result

IV HAD A CARD WITH THESE GUYS FOR ABOUT 2 YEARS.. FIND THEM VERY VERY HELPFUL AND FAIR.
HAVE EVERYTIME I HAVE DEALT WITH THEM

Avoid at all costs. Scam!

Capital one is not there anymore

NOT WORTH SUPPORTING?!!

Excellent

Great

Excellent

Racist

TERRIBLE

Worse in the world

You pay at ATMs to withdraw money