Carter Jonas reviews

Having moved to Carter Jonas from another Estate Agency upon where my property had been listed for almost 3 months and very little interest (or seem to be notified of), I was in hope of finding a much more proactive/motivated approach and I …

We were looking to sign a rental agreement on short notice with many checks needed to be completed since my husband and I are international. The team at Carter Jonas were extremely helpful and so patient to get this through under pressure. Very much appreciated.

We worked with Bev to find our new home. She was very helpful (even though she was representing the seller and we were the buyer), she continued to keep us informed of progress and I felt she was honest during negotiations. Thank you for helping us find our forever home Bev!

Fantastic service from beginning to end on a challenging and complicated purchase and sale. Lois was outstanding – friendly, patient, kind and thoroughly professional. I would highly recommend their services

Where to start. Just an amazing professional company throughout. Did everything in there power to get me accepted on my first house which was no easy feat let me tell you, but they never gave up. Ive been in touch with countless estate …

We are new to the country and it is our first time to rent a property in York. Thanks to Carter Jonas and be more specific, to Kate, our letting agent, who is very professional and helpful. Whenever we have any queries, she responds …

Carter Jonas provides us with a property rental management service which is excellent. they are proactive, highly efficient at solving the inevitable problems; courteous to tenants, service providers and landlords alike. …

Very professional tenancy application and process.

Me and my partner were very happy in how Carter Jonas approached our tenancy …

David Sinclair and Judith Johnson helped me to find a tenant and their service and advice was excellent. The property let within 24 hours and the paperwork was seamless. They responded to all of my queries quickly and professionally. Would not hesitate to recommend.

Carter Jonas offers a premium service. They are incredibly knowledgable, smart and helpful. As first time landlords, working with Kate has been a dream. She moves fast, anticipates and resolves challenges and has taken away any stress. My …

I have just finished renovating a house and was undecided whether to rent out the house and live in my flat, or vice versa. Needing to discuss the various options and costs with a professional agent, I was referred to David Sinclair at …

When we decided to put our house in York on the market we had no hesitation in placing it with Carter Jonas. We have used them before and had nothing but exemplary service. All the staff are pleasant, helpful and know exactly what you want …

I was looking for a place in York and I came across Carter Jonas York. Now I am a person with a lot of questions in mind and this being my first experience of renting an accomodation, I had multiple queries at every step. Judith Johnston …

I had a very pleasant experience moving home with carter Jonas. They acted as both our seller and our buyers’. They really helped take the stress out of a very stressful moving process. I would highly recommend this office.

Julia is by far the best realtor we’ve ever worked with. She keeps her clients focused on what needs to be done to buy or sell a property. She is kind efficient, knowledgeable and extremely helpful with every detail. Julia’s communication …

Kate and her team at Carter Jonas have gone above and beyond in helping with our recent move. They liased with our previous letting agent and guided us through difficulties with our previous contract. They’ve communicated effectively …

Having recently rented a flat in York through Carter Jonas I would not hesitate to recommend them to anyone looking for an estate or letting agent. Kate and the rest of the team are friendly, helpful and extremely professional in everything …

I have been very pleased with Carter Jonas as my letting agents – especially Holly Bedford who has consistently gone a long way out of her way to look after any concerns from myself as Landlady and those of tenants. I feel that I am in safe hands. I would recommend them to anyone looking for a reliable service.

As a tenant I wouldn’t usually be minded to say kind things about a lettings agent. However the staff at the Micklegate office were all professional, courteous, and helpful. They do the simple but important things well: respond promptly …

I have just recently arrived in the UK, first time renting in York. Carter Jonas made everything simple, and by the moving date of my choice everything was ready and taken care of. Thank you David for all your help and for answering all my questions. And I really like the apartment I am renting. So far everything has been great.

Highly recommend Carter Joanas. It’s very smooth to get my first rent home here. Dane did a very good job and everyone of his team is very supportive.

The process of letting a flat through Carter Jonas has been a smooth, hassle free experience and I have been kept fully informed throughout. Holly Bedford has been extremely helpful and has been prompt and reliable in responding to emails or queries I’ve had. I would thoroughly recommend the service

Excellent service from both David and Grace, they found a tenant in 24 hours – very impressed with their professional approach. I would not hesitate recommending Carter Jonas Lettings, they have a great knowledge of the market.

We have been very impressed with Kate Brown and her team who recently sourced suitable tents for our two new apartments. Her professional knowledge and people skills shine and she generously devotes the time needed to make sure the liaison …

Outstanding service from Louise Hirst, at Carter Jonas – York, and a delight to deal with. Louise sold our house in no time at all, after other agents had failed. Impressive from the outset, Louise personally oversaw the sale, right …

Lois from York Carter Jonas recently assisted us in trying to sell our home. Unfortunately due to a circumstance change we decided not to go ahead but I would highly recommend the team- professional and friendly . Karen Heldt

I view many properties through many ages when relocating to York. As I was moving from London, it was often tricky, and a bit stressful at times. …

I found the staff at Carter Jonas – York to all be very knowledgeable, curteous and friendly. …

I have recently rented a property from Carter Jonas and have nothing but praise for Kate and the team. They are easy to contact and prompt in replying to any enquiries. They have been extremely efficient, pleasant and helpful. I would not hesitate to recommend them. Teresa Belt

My husband and I bought a buy to let investment in York and when choosing an agent, Kate and Carter Jonas were the obvious choice. The proactive approach and impressive knowledge of the market gave me the confidence that my asset was in safe hands. A refreshing experience. I would recommend to any landlord choosing an agent.

As a buy to let landlord looking for a letting agent, Carter Jonas led me through every stage of the letting process effortlessly. They found me great tenants, gave a fantastic service, and I will definitely be using them again.

Since 2013 I have sold three properties through the York Office of Carter Jonas and highly recommend them. The agents have outstanding local knowledge and their level of commitment to their clients is unstintingly high. Thank you very much Ed and Jo.

Great service from the team at Carter Jonas! Lois Power was my main contact. Nothing was too much trouble and working with her was a real pleasure. Would highly recommend the team.

Carter Jonas of York were extremely helpful with our rural property sale. They knew the market; advised us well; brought us genuine prospective purchasers; helped the whole process along from start to finish; and they got us a quick sale at a good price.

Dane is very professional, very helpful and responsive. We settled down within 2 weeks where we were from the US to deal with paperwork and viewing. Happy with the services.

Carter Jonas, York has provided us with a very professional, friendly and efficient residential letting service and we have no hesitation whatsoever in recommending them. As small residential landlords in York, we shall certainly be using their services again.

I found the Carter Jonas agency team responsive, caring and eager to please. In particular, Claire Beatson who dealt with our enquiries and eventual purchase was most helpful. All in all a very positive experience!

Frustrating and hampered by the representatives lack of relevant knowledge. Generally negative attitude towards prospective tenants.
Carter Jonas have a rather demeaning approach to tenant selection. They run a …

Carter Jonas have excellent standards of customer service . What a great team. Very helpful, fast & efficient at dealing with queries. Would certainly recommend them to friends & family.

Very good estate agent. Dane was a great help for us and worked out-of-ours to get some info we needed, which we were grateful for!

I’m really disappointed… there have been 2 properties I’ve wanted to view and I’ve called numerous times and left messages for the rural team to call me back to arrange viewings. …

Was looking to find a rental property. Judith from CJ was v good from start to finish. Made the process v easy. I’d definitely use them again.

Very professional with regular updates on how my tenancy agreement was progressing. Was able to move in 2 weeks after first seeing the property!

Very professional service from David Sinclair and especially Judith Johnston for all her assistance on renting out our house and renting a flat with them. An excellent service.

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‘It’s the first time I’ve used Carter Jonas, I was really happy with the service provided and would recommend them to others

Highly recommended agency and surely the best one in York. The services provided are second to none and the team is incredibly professional. Thanks for everything!

Very helpful and very efficient with everything concerning our lettings move. A special mention to Kate in the team who was very kind and helpful throughout.

Many Thanks

Really friendly team. Have been able to help a lot despite the challenges brought on by covid!

We are looking for a house in York and from outside the area Joanne Hollins has been fantastic and not only set up viewings efficiently but gave us invaluable tips on the local maket

Carter Jonas lettings, Excellent service, professional, friendly and approachable, I would use them again & be happy to recommended them to others.

Not friendly to students and has the tendency of discrimination. Promised to show me a house and then canceled

Carter Jonas York offer a friendly and efficient service, keeping me well-informed of the things I need to know.

A professional and approachable letting agent, who I have always found happy to help and always on the end of a phone if needed – highly recommended.

David was a great help, gave a lot of good advice and was always quick to reply to my questions. …

Thank you Judith for all your help, much appreciated

Really courteous and professional communication

Great service, prompt & efficient

Excellent customer service very approachable