Catalyst Housing Limited average reviews all over the web

2.7
Total Reviews 49

Average reviews from all platforms

Average Rating 2.7

Average reviews from all platforms

  • 5.0
    21
  • 4.0
    0
  • 3.0
    0
  • 2.0
    0
  • 1.0
    28
Catalyst Housing Limited reviews breakdown:
Google
2.7
49

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49 Catalyst Housing Limited reviews on Google

PW
Perry Waters 4 months ago on Google
( 1 out of 5 )

Garden Contractors havnt been here since early February it’s now end of July. I’ve Complained atleast 6 times over the last few months and still my garden has 5ft weeds and 3ft grass and bushes so high I can’t see out my window. Absolutely shocking service since catalyst took over. Would give 0 stars if I could.

B
Baljit 4 months ago on Google
( 1 out of 5 )

I moved out of my property 6 weeks ago and still waiting to get my overpayment which is over £500. I’ve called numerous times and cannot get hold of the accounts team, emailed endless times directly to the person who is handling the …

DJ
D J 4 months ago on Google
( 1 out of 5 )

Terrible, when I moved in place was such a state you wouldn’t let a dog stay there let alone a human. had to spend thousands making it liveable. All you get is grief housing officers telling you bike is a fire hazard when it’s tucked under …

L
lukre-12 4 months ago on Google
( 1 out of 5 )

Please can you provide me with the contact details of the complaints department. This is so I can file a formal complaint regarding the service provided by Natasha Myrie

JO
John Oberlin-Harris 4 months ago on Google
( 1 out of 5 )

The images are of a fence alongside the A602 in Stevenage, that is owned by Aldwyk. It is leaning dangerously and was first reported 8 months ago on 4th October and many times since including 1 month ago direct to Aldwyk’s repair team. …

HF
Hayley Fountain 4 months ago on Google
( 1 out of 5 )

Worst housing group I have ever been with! They was told to move me as my child was at risk from her father and his family! Never got moved had to look for myself! Took 2 years of stress,depression and anxiety which nearly put me in …

KH
Kerry Harvey 4 months ago on Google
( 1 out of 5 )

I have been a tenant with Aldwyck for 7 years, and I can honestly say the service they provide in every aspect is absolutely terrible. Our yearly gas service has never been done properly, thank god my husband is a gas engineer so he ends up …

JM
James McDougall 4 months ago on Google
( 1 out of 5 )

I’m sorry to have to report that Aldwyck have been quite terrible for us over the past year. …

JB
James B 4 months ago on Google
( 1 out of 5 )

Totally useless housing association. The housing officers are never in there offices They work part time from home always in meetings on training courses or on sick leave. They are not capable of managing there jobs they don’t care for …

AP
Andrey Petrov 4 months ago on Google
( 5 out of 5 )

We have been working closely with Aldwyck HG and their repairs team for over 4 years. They are the most professional company we have ever worked for, we find their staff knowledgeable, friendly and with a genuine care towards their …

WM
Watford Mama 4 months ago on Google
( 1 out of 5 )

A DISGRACE !
Cleaning 1/10
Gardening 0/10 …

EN
Ella N 4 months ago on Google
( 1 out of 5 )

They dont like getting involved with anti social tenants. Terrible housing association. They would rather let tenants suffer than get involved. Every time i make a complaint they do not respond to me unless i am actively following up with …

JA
James Andrews Recruitment Solutions 4 months ago on Google
( 5 out of 5 )

We assist Aldwyck in their sourcing of temporary and permanent staff and have been working with them since 2009 (which is when we first opened our doors as a company). We have always been treated with the utmost respect by their staff who …

CD
Claire Downes 4 months ago on Google
( 1 out of 5 )

No words can describe these people, working with homeless charities my arse. So I went to view a property with carpets, was told that they would be cleaned so would the flat, neither happened the carpets were ripped up for no apparent …

JR
jan Ranson porter 4 months ago on Google
( 5 out of 5 )

I’ve been a tenant for 10 years and have always found them helpful and courteous. Except one guy who when I said I needed a repair as I couldn’t live with it like it was asked me if I wanted to give in notice!!? And the guy who put in my bathroom commented to his mate that I was a bit odd !!!

SB
Shane B 4 months ago on Google
( 1 out of 5 )

This is a terrible Housing Association.

Staff do nothing about complaints to do with noisy, smelly, anti-social tenants. …

SF
Stephen Flynn 4 months ago on Google
( 5 out of 5 )

We are delighted to be working with Aldwyck and the CPS Gas team to provide easy to use products for the safe and energy efficient control of heating systems in their residential installations. There is a clear and strong commitment to …

TH
tracy higgins 4 months ago on Google
( 1 out of 5 )

The, cleaning is not done properly as in swepping, Mopping stairs, cobwebs…. And frequently! That, comes out of your rent its a joke, not on….!!! The. bins are not emptied enough, it’s a big estate needs more attention man, power

HN
Hemanti Natha 4 months ago on Google
( 1 out of 5 )

A horrible housing association nothing gets done no matter how many you complain. Call back is apparently supposed to be in 24 hours. But two weeks later no call back yet. Charged for a service which is not there. But you have to pay it or it goes as a bad mark on your credit report.

JJ
Jenny Jaggar 4 months ago on Google
( 5 out of 5 )

Our restaurant is based at Greenfields, Leighton Buzzard, where we have been open since September 2016. The staff at Aldwych have been great to work with, friendly, efficient and professional at all times. The complex is building a lovely community feel, with the assistance of the Aldwych team. Well done!

JS
Joe Staines 4 months ago on Google
( 5 out of 5 )

As a member staff who work within the Grafton Group and fulfil Aldwyck’s orders. I find them helpful, polite and most importantly friendly. they are always trying to better the service level they provide by chasing orders, requesting faster deliveries and asking for alterative products when the requested is out of stock.

S
somtam69 4 months ago on Google
( 1 out of 5 )

bad service, reporting any incident is a waste of time. they do nothing to help. slow to act. rent hikes every year despite claims of non profit related company. i hate them. they move druggies into previously quiet places then do not respond well to complaints of asbo

EN
Elea N 4 months ago on Google
( 1 out of 5 )

Service charges have gone up 50% in the last two years. Takes a long time for them to respond to repair requests. Communal areas are not maintained well and are consistently shabby and in need of repair. However, the staff there are all very nice.

NC
Natasha Courtney 4 months ago on Google
( 5 out of 5 )

Engineer came 9.11.17 to fix heater. Really polite, courteous. Did a fabulous job and cleaned up after himself. Very professional. An assett to your company. Thank you

PL
Paul Leach 4 months ago on Google
( 5 out of 5 )

“We really enjoy working with Aldwyck HG and their market sale arm, Lea Valley Homes. They are friendly, professional and a real pleasure to do business with.” …

DN
D Noyce 4 months ago on Google
( 5 out of 5 )

Have been with aldwyck housing a year now and no problems at all very professional housing staff and repairs are carried out efficiently and effectively, cleaning is carried out weekly and if any problems arise there is a convenient number to ring in the lobby.Great housing association if you ask me.

BC
bernadette Clark 4 months ago on Google
( 5 out of 5 )

BEING TOLD TO MOVE EVERY FIVE MINUTES BY NEW TENANTS WHO HAVE BEEN HERE FOR 5 MONTHS GET PEOPLE KNOCKING ON THE DOOR THREATENING TO KILL YOU. BEEN HERE SINCE 2011 THE SLANDER IS UNBELIEVABLE FROM THEM AND I EVEN GET ONE OF THEM PRATICALY …

DH
Daryl Huttley 4 months ago on Google
( 5 out of 5 )

During the years we have worked with Aldwyck, use of services, communications and commercials have been professional, respectful and efficient throughout. …

MW
Matilda Wagner 4 months ago on Google
( 1 out of 5 )

No help (asked for insulation, black mould, leaking, old, rotten gas pipes, exchange of an old boiler after ‘only’ 5 years, etc., the list is long.) no customer service (with the decisions if the change from Band A to B: Council Tax went …

UB
Umm Burhan Khanom 4 months ago on Google
( 1 out of 5 )

Rubbish housing association, no customer care service at all. can never get hold of the housing officers, and they never return your calls even when you mention it is urgent!! never helpful at all. wouldnt even give them a 1*!!

TH
Toni Harris 4 months ago on Google
( 1 out of 5 )

My daughter has been without a bathroom for 2 weeks they flooded her cupboards when she rings them all they say we don’t know when it will be done she has 3 children one is disabled can’t find a head office number she is so distraught don’t know where to turn

AS
Adam Smyth 4 months ago on Google
( 5 out of 5 )

I’ve always found Aldwyck Housing Group & its staff to be friendly, efficient & very professional, with a strong conscientious focus towards social welfare & customer service.

SP
Smith Pascall 4 months ago on Google
( 1 out of 5 )

WORST HOUSING GROUP EVER ALL THE MANAGERS DO IS SIP TEA AND DON’T DO THERE JOB PROPERLY . THEY PUT TENANTS IN A QUIET AREA WHO MENTAL HEALTH PROBLEMS. DON’T TELL THE TENANTS . THEY SAY THEY’RE A CARING SERVICE BUT THEY ARE THE WORST …

AE
allison eldridge 4 months ago on Google
( 1 out of 5 )

Terrible housing association! The worse I’ve ever know…..I had been with them for 5 years now and have had too many bad experiences to mention them all!!!

TW
Tina Webb 4 months ago on Google
( 1 out of 5 )

Appalling company who charge residents a high price whilst doing absolutely nothing, where is our money going.

AT
Allyson Thomas 4 months ago on Google
( 5 out of 5 )

Beautiful state of the art office! Absolutely spotless I love going into the office 🏬 …

VG
Vikki Gilson 4 months ago on Google
( 5 out of 5 )

It is a good place to work. Colleagues are supportive and genuinely committed to providing a high level of service.

BL
Barbara Lipska 4 months ago on Google
( 1 out of 5 )

1,45 minut not once phone 05/09/2022 Customer Service

KT
Kim Taylor 4 months ago on Google
( 5 out of 5 )

I love this housing group nice homes and they really look after you

TB
Tren Buckingham 4 months ago on Google
( 5 out of 5 )

Staff very pleasant to deal with throughout the duration of all project works

KS
Kirti Sadana 4 months ago on Google
( 1 out of 5 )

would not recommend this accomadation, the place is not worth the price they are asking – **overpriced**

HA
Helal Ahmed 4 months ago on Google
( 1 out of 5 )

Very bad customer service and housing officer also give rong information

PP
Penka Petrova 4 months ago on Google
( 1 out of 5 )

No cares abaut house hold and understanding
How difficult we were living…

DL
Dominic Lopez 4 months ago on Google
( 5 out of 5 )

Great service, passion and pride

K
Kacper57 4 months ago on Google
( 5 out of 5 )

Good

LF
Linda Fountain 4 months ago on Google
( 5 out of 5 )

Very helpful

SC
Simon Colligan 4 months ago on Google
( 1 out of 5 )

Cap – I worked for them

JH
Jo Hoy 4 months ago on Google
( 5 out of 5 )

Modern and clean

TA
Tony A 4 months ago on Google
( 5 out of 5 )

Good services

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