Average reviews from all platforms
Average reviews from all platforms
Your Business? Manage your review for FREE
Manage your ReviewDon’t Forget to Share your Valuable Feedback
Write a ReviewExtremely dissatisfied. I complained because of constant and disturbing noise from a neighbour for more than eight months. The council is useless, unprofessional, incompetent and uncaring. I saw no ethics or morality. No compassion or …
I have avoided Cheltenham for 4 years, shopping, dining, parking and entertainment since I was fined for going up a badly signed bus lane on boxing day. Getting lost in Cheltenham which has serious road access issues is dealt with aggressive by the council
Dunno what I’m paying for. Bins are overflowing, and the road is more pothole than road.
Scum the lot of them.
Fair play the environmental officers at the council who acted really quickly when I sent a complaint through yesterday. I have been having issues, which I have put up with for a year, but decided yesterday that I shouldn’t have to put up …
Excellent flower display. Clean area. See for yourself.
Does anyone at the council monitor the services that we pay for? Ubico must be worst waste management company around. They miss collections, throw the recycling boxes around – no wonder there is litter left lying around, they can’t be …
Terrible service from the council. I had to make a complaint before the Environmental Protection Team actually did anything. Up until this point they ignored all my emails. They were unprofessional, incompetent and failed to act so not sure what they actually get paid to do. Complete waste of space in my opinion.
The Environmental Protection Team are a complete waste of money.
They ignore emails and don’t answer their phones. If you make an official complaint they will call you back straight away, strange …
How much money has been wasted on the failed boots corner scheme? And all we got is the traffic back to how it was before, Our pavements in town centre are absolutely shocking, they all cracked and loose, they lift up in rain splashing …
I have found the planning department to be really helpful, especially Ben Hawkes. He is efficient and knowledgeable and makes the whole process far less stressful. He is so nice to deal with, particularly as planning officers can so often …
Having recently been refused collection of my recycling because I never separated it properly I can’t help but notice that the last two collections all my recycling has just been thrown into a wheely bin and put into a normal bin lorry
Overrated and needlessly expensive town. Council seems more interested in appearing nice and putting on festivals for the tourists than making a town worth living in. …
If possible, i hope there is no star i need to give. The bin collection was terrible and they did not collect the bin several times, especially for the food bin. Called the council and the response from the staff was not friendly and put me …
CBC are a regressive, archaic, reactive institution. Their petty approach to local politics is an embarrassment to those living in the borough. Under their leadership Cheltenham has become one of the worst spa towns in the country and there is worse to come before it improves again. Classic
Really disappointed with the service, didn’t feel like they were even trying to help. Waste collection is not sufficient and they provided no useful solutions… unless I want to cycle all of my garden waste to the other side of town every time I mow the lawn.
Absolute joke, disgraceful what they’ve done to boots corner and still no valid justification! Calling it a trial yet spending thousands of tax payers money
Fails to turn up to arranged appointments on several occasions with no call to say not to wait in not able to attend
Worst customer service ever. The staff can’t even use the system
Up yours, Cheltenham town council!
Over paid and underworked, cheltenham borough council are just out to serve them selves
Don’t answer difficult questions always try to wriggle out of things will do anything to avoid a face to face meeting .
They do a fantastic job and make Cheltenham a great place to live.
Bad response. It’s like no one knows anything
Best customer service of council tax department
Always very polite and helpful