Cheltenham Borough Council average reviews all over the web

2.0
Total Reviews 25

Average reviews from all platforms

Average Rating 2.0

Average reviews from all platforms

  • 5.0
    6
  • 4.0
    0
  • 3.0
    0
  • 2.0
    1
  • 1.0
    18
Cheltenham Borough Council reviews breakdown:
Google
2.0
25

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25 Cheltenham Borough Council reviews on Google

HK
HOOTAN KAZEMI 9 months ago on Google
( 1 out of 5 )

Extremely dissatisfied. I complained because of constant and disturbing noise from a neighbour for more than eight months. The council is useless, unprofessional, incompetent and uncaring. I saw no ethics or morality. No compassion or …

BC
Barry C 9 months ago on Google
( 1 out of 5 )

I have avoided Cheltenham for 4 years, shopping, dining, parking and entertainment since I was fined for going up a badly signed bus lane on boxing day. Getting lost in Cheltenham which has serious road access issues is dealt with aggressive by the council

U
Updated 9 months ago on Google
( 1 out of 5 )

Dunno what I’m paying for. Bins are overflowing, and the road is more pothole than road.
Scum the lot of them.

DG
dan gooch 9 months ago on Google
( 5 out of 5 )

Fair play the environmental officers at the council who acted really quickly when I sent a complaint through yesterday. I have been having issues, which I have put up with for a year, but decided yesterday that I shouldn’t have to put up …

M
Maria 9 months ago on Google
( 5 out of 5 )

Excellent flower display. Clean area. See for yourself.

FK
Fran Knight 9 months ago on Google
( 1 out of 5 )

Does anyone at the council monitor the services that we pay for? Ubico must be worst waste management company around. They miss collections, throw the recycling boxes around – no wonder there is litter left lying around, they can’t be …

SH
Stacey Heir 9 months ago on Google
( 1 out of 5 )

Terrible service from the council. I had to make a complaint before the Environmental Protection Team actually did anything. Up until this point they ignored all my emails. They were unprofessional, incompetent and failed to act so not sure what they actually get paid to do. Complete waste of space in my opinion.

HR
Henry Richardson 9 months ago on Google
( 1 out of 5 )

The Environmental Protection Team are a complete waste of money.
They ignore emails and don’t answer their phones. If you make an official complaint they will call you back straight away, strange …

PM
P Miller 9 months ago on Google
( 1 out of 5 )

How much money has been wasted on the failed boots corner scheme? And all we got is the traffic back to how it was before, Our pavements in town centre are absolutely shocking, they all cracked and loose, they lift up in rain splashing …

RH
Rebecca Harris 9 months ago on Google
( 5 out of 5 )

I have found the planning department to be really helpful, especially Ben Hawkes. He is efficient and knowledgeable and makes the whole process far less stressful. He is so nice to deal with, particularly as planning officers can so often …

M
Mark 9 months ago on Google
( 1 out of 5 )

Having recently been refused collection of my recycling because I never separated it properly I can’t help but notice that the last two collections all my recycling has just been thrown into a wheely bin and put into a normal bin lorry

BH
Bird Harris 9 months ago on Google
( 1 out of 5 )

Overrated and needlessly expensive town. Council seems more interested in appearing nice and putting on festivals for the tourists than making a town worth living in. …

JC
JustAsk Cicero 9 months ago on Google
( 1 out of 5 )

If possible, i hope there is no star i need to give. The bin collection was terrible and they did not collect the bin several times, especially for the food bin. Called the council and the response from the staff was not friendly and put me …

SB
Simon Bulbury 9 months ago on Google
( 1 out of 5 )

CBC are a regressive, archaic, reactive institution. Their petty approach to local politics is an embarrassment to those living in the borough. Under their leadership Cheltenham has become one of the worst spa towns in the country and there is worse to come before it improves again. Classic

AF
Adam Fawcett 9 months ago on Google
( 2 out of 5 )

Really disappointed with the service, didn’t feel like they were even trying to help. Waste collection is not sufficient and they provided no useful solutions… unless I want to cycle all of my garden waste to the other side of town every time I mow the lawn.

RE
Rhys Edwards 9 months ago on Google
( 1 out of 5 )

Absolute joke, disgraceful what they’ve done to boots corner and still no valid justification! Calling it a trial yet spending thousands of tax payers money

DH
Debbie Hayden 9 months ago on Google
( 1 out of 5 )

Fails to turn up to arranged appointments on several occasions with no call to say not to wait in not able to attend

IO
idda oakes 9 months ago on Google
( 1 out of 5 )

Worst customer service ever. The staff can’t even use the system

FC
Friendly Chef 9 months ago on Google
( 1 out of 5 )

Up yours, Cheltenham town council!

OO
one opinion 9 months ago on Google
( 1 out of 5 )

Over paid and underworked, cheltenham borough council are just out to serve them selves

AJ
A J K 9 months ago on Google
( 1 out of 5 )

Don’t answer difficult questions always try to wriggle out of things will do anything to avoid a face to face meeting .

CH
Chris Horner 9 months ago on Google
( 5 out of 5 )

They do a fantastic job and make Cheltenham a great place to live.

EM
Elon Musk 9 months ago on Google
( 1 out of 5 )

Bad response. It’s like no one knows anything

FM
Frank Mir 9 months ago on Google
( 5 out of 5 )

Best customer service of council tax department

LT
lee tomlinson 9 months ago on Google
( 5 out of 5 )

Always very polite and helpful

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